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Robot
23
Roboter
23
Artificial intelligence
12
Künstliche Intelligenz
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Automation
7
Automatisierung
7
Consumer behaviour
6
Dienstleistungsqualität
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Konsumentenverhalten
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Service quality
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Technischer Fortschritt
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Technological change
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Robotics
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Dienstleistungssektor
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Robots
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Industry 4.0
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Innovation adoption
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Service robot
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Service robots
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Automatisierte Produktion
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Big Data
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Big data
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CASA
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Human-robot interaction
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Industrie
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Industrie 4.0
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Ballestar, María Teresa
2
Obesso, María Mercedes de
2
Sainz, Jorge
2
Song, Christina Soyoung
2
Bao, Qun
1
Becker, Marc
1
Belanche, Daniel
1
Belk, Russell W.
1
Brengman, Malaika
1
Carrero Márquez, Oliver
1
Casaló, Luis V.
1
Chang, Woojung
1
Chen, Yifei
1
Chiao, Benjamin
1
Dennis, Alan
1
Doorn, Jenny van
1
Díaz-Chao, Ángel
1
Edwards, David J.
1
El-Gohary, Hatem
1
Erdmann, Anett
1
Fang, Shujie
1
Fernandes, Teresa
1
Flavián Blanco, Carlos
1
Foti, Lianne
1
Fox, Alexa K.
1
Fox, Joseph D.
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Fu, Xiaolan
1
Fu, Xiaoqing
1
García-Lazaro, Aida
1
Gauquier, Laurens de
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Guo, Yonglin
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Haenlein, Michael
1
Holthöwer, Jana
1
Jeon, Yongwoog Andy
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Jo, Bruce W.
1
Kaplan, Andreas M.
1
Kim, Kyoungmi
1
Kim, WooJin
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Kim, Youn-Kyung
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Journal of business research : JBR
International journal of production research
85
Technological forecasting & social change : an international journal
52
International journal of hospitality management
37
Discussion paper series / IZA
29
European journal of operational research : EJOR
29
NBER working paper series
23
Computers & operations research : and their applications to problems of world concern ; an international journal
22
Discussion paper
19
IZA Discussion Paper
19
GLO discussion paper
16
Journal of retailing and consumer services
16
Journal of service management
16
Springer eBook Collection
16
CESifo working papers
15
Transportation research / E : an international journal
14
International journal of contemporary hospitality management
13
Discussion papers / CEPR
12
Working paper
12
Working paper / National Bureau of Economic Research, Inc.
12
CESifo Working Paper
11
Electronic markets : EM ; the international journal of electronic commerce and business media
11
International journal of production economics
11
Journal of hospitality marketing & management
11
Journal of service research
11
Journal of emerging technologies in Accounting
10
NBER Working Paper
10
Tourism management perspectives : TMP
10
RIETI discussion paper
9
The service industries journal
9
Economics letters
8
Mathematics and Computers in Simulation (MATCOM)
8
Service business
8
Tourism management : research, policies, practice
8
Economics of innovation and new technology
7
International journal of technology management : IJTM
7
Working paper series / United Nations University, UNU-MERIT / United Nations University, UNU-MERIT
7
Economic modelling
6
European journal of industrial engineering : EJIE
6
International Journal of Artificial Life Research (IJALR)
6
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ECONIS (ZBW)
25
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25
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date (oldest first)
1
Implementing artificial intelligence empowered financial advisory services : a literature review and critical research agenda
Zhu, Hui
;
Vigren, Olli
;
Söderberg, Inga-Lill
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014549125
Saved in:
2
Unintended consequences of humanoid service robots : a case study of public service organizations
Wang, Yazhu Maggie
;
Matook, Sabine
;
Dennis, Alan
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014549165
Saved in:
3
Automated social presence in AI : avoiding consumer psychological tensions to improve service value
Flavián Blanco, Carlos
;
Belk, Russell W.
;
Belanche, Daniel
- In:
Journal of business research : JBR
175
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014549581
Saved in:
4
The blame shift :
robot
service failures hold service firms more accountable
Ryoo, Yuhosua
;
Jeon, Yongwoog Andy
;
Kim, WooJin
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014535999
Saved in:
5
Partner or servant? : the influence of
robot
role positioning on consumers' brand evaluations
Teng, Lefa
;
Sun, Chuluo
;
Chen, Yifei
;
Lever, Michael W.
; …
- In:
Journal of business research : JBR
180
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014556466
Saved in:
6
Appropriate service robots in exchange and communal relationships
Chang, Woojung
;
Kim, Kyoungmi
- In:
Journal of business research : JBR
141
(
2022
),
pp. 462-474
Persistent link: https://www.econbiz.de/10013168036
Saved in:
7
The role of the human-
robot
interaction in consumers' acceptance of humanoid retail service robots
Song, Christina Soyoung
;
Kim, Youn-Kyung
- In:
Journal of business research : JBR
146
(
2022
),
pp. 489-503
Persistent link: https://www.econbiz.de/10013271433
Saved in:
8
Disruptive technologies : how to influence price sensitivity triggering consumers' behavioural beliefs
Erdmann, Anett
;
Mas, José Manuel
;
Obesso, María …
- In:
Journal of business research : JBR
158
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014281169
Saved in:
9
Artificial intelligence to manage workplace bullying
Obesso, María Mercedes de
;
Pérez Rivero, Carlos Alberto
; …
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014299305
Saved in:
10
Robots and firm innovation : evidence from Chinese manufacturing
Wang, Lei
;
Zhou, Yahong
;
Chiao, Benjamin
- In:
Journal of business research : JBR
162
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014301846
Saved in:
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