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~isPartOf:"Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association"
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Search: subject_exact:"Qualität von Dienstleistungen"
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Dienstleistungsqualität
17
Service quality
17
Consumer behaviour
13
Customer satisfaction
13
Konsumentenverhalten
13
Kundenzufriedenheit
13
E-commerce
10
Electronic Commerce
10
Beziehungsmarketing
8
Online retailing
8
Online-Handel
8
Relationship marketing
8
Internet
4
Internet marketing
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Online-Marketing
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E-Service Quality
3
Quality management
3
Qualitätsmanagement
3
Website
3
Customer Satisfaction
2
Data protection
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Datenschutz
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E-Loyalty
2
E-Satisfaction
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E-Trust
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Einzelhandel
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Electronic Banking
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Electronic banking
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Innovation adoption
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Innovationsakzeptanz
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Loyalty
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Perceived Risk
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Product quality
2
Produktqualität
2
Retail trade
2
Service Quality
2
Viral marketing
2
Virales Marketing
2
AHP
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AHP approach
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Akroush, Mamoun N.
1
Al Mdanat, Metri Fayez
1
Datta, Saroj Kumar
1
Deng, Xiangming
1
Dutta, Abhisek
1
El Faquih, Loubna
1
Fredj, Mounia
1
Ganguli, Shirshendu
1
Gao, Han
1
Gharib, Padid Akbarzadeh
1
Gopalakrishna B. V.
1
Goutam, Doddahulugappa
1
Hadda, Ola J.
1
Hu, Guangwei
1
Iqbal, Mehree
1
Juárez-Lóopez, Berenice
1
Kundu, Sukanya
1
Lei, Shen
1
Li, Dandan
1
Li, Xiaoping
1
Luo, Chu
1
Ma, Yixin
1
Mahadin, Bushra K.
1
Nisha, Nabila
1
Pan, Wenwen
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Pei, Yilei
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Peng, Minjing
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Qin, Yanwei
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Rifat, Afrin
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Ruiz-Santoyo, Grace Aileen
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Samawi, Ghazi A.
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Su, Yong
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Tang, Chenxin
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Wang, Edward Shih-Tse
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Wu, Yanqing
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Xie, Lijuan
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Xu, Hongjiang
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Xu, Lan
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Xue, Wanxin
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Yong-zhi, Qi
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
International journal of hospitality management
402
Journal of retailing and consumer services
331
The service industries journal
292
Journal of business research : JBR
252
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
173
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
140
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
115
International journal of quality & reliability management
112
International journal of quality and service sciences
109
Service business
107
International journal of productivity and quality management : IJPQM
104
Cogent business & management
103
Journal of service research : JSR
103
International journal of services and operations management
102
Health care management review : HCM review
101
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Quality management journal : QMJ
92
Total quality management & business excellence
91
Discussion paper series / IZA
90
Economics of education review
82
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
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ECONIS (ZBW)
17
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1
Drivers of e-loyalty in e-recruitment : the role of e-service quality, e-satisfaction, and e-trust in Jordan, an emerging market
Akroush, Mamoun N.
;
Zuriekat, Majey I.
;
Mahadin, Bushra K.
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 17-33
Persistent link: https://www.econbiz.de/10012519974
Saved in:
2
Determinants of customer loyalty dimensions : e-commerce context in emerging economy perspective
Goutam, Doddahulugappa
;
Gopalakrishna B. V.
;
Ganguli, …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10012494922
Saved in:
3
Impact of electronic servicescape of online gaming on customer engagement
Dutta, Abhisek
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
2
,
pp. 49-63
Persistent link: https://www.econbiz.de/10012292160
Saved in:
4
Influence factors of online shopping food quality performance considering the relationship quality
Li, Xiaoping
;
Xie, Lijuan
;
Xu, Lan
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
2
,
pp. 69-78
Persistent link: https://www.econbiz.de/10012036053
Saved in:
5
Factors that influence consumer loyalty of services acquired via the internet in Mexico
Juárez-Lóopez, Berenice
;
Ruiz-Santoyo, Grace Aileen
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
4
,
pp. 16-29
Persistent link: https://www.econbiz.de/10012133069
Saved in:
6
Predicting e-Tax service adoption : integrating perceived risk, service quality and TAM
Rifat, Afrin
;
Nisha, Nabila
;
Iqbal, Mehree
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
3
,
pp. 71-100
Persistent link: https://www.econbiz.de/10012104282
Saved in:
7
Ontology-based framework for quality in configurable process models
El Faquih, Loubna
;
Fredj, Mounia
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
2
,
pp. 48-60
Persistent link: https://www.econbiz.de/10011675539
Saved in:
8
Creating utilitarian and hedonic value from website quality and online retail performance
Wang, Edward Shih-Tse
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 1-13
Persistent link: https://www.econbiz.de/10011735114
Saved in:
9
Modified importance-performance analysis of e-service quality
Luo, Chu
;
Lei, Shen
;
Gao, Han
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
1
,
pp. 84-95
Persistent link: https://www.econbiz.de/10011654819
Saved in:
10
Quality evaluation of group-buy websites
Yu, Zhuoxi
;
Wu, Yanqing
;
Zhao, Zhiwen
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011529129
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