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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Consumer behaviour"
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Search: subject:"Management"
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Consumer behaviour
Relationship marketing
232
Beziehungsmarketing
231
Konsumentenverhalten
224
Marketing management
113
Marketingmanagement
113
Brand management
105
Markenführung
105
Customer satisfaction
97
Kundenzufriedenheit
97
Dienstleistungsqualität
84
Service quality
84
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Innovation management
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Innovationsmanagement
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Holiday behaviour
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Internet marketing
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224
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Kumar, V.
7
Mattila, Anna S.
5
Homburg, Christian
4
Kim, Eojina
4
Tanford, Sarah
4
Tang, Liang
4
Brasel, S. Adam
3
Chi, Christina Geng-Qing
3
Grewal, Dhruv
3
Hagtvedt, Henrik
3
Hanks, Lydia
3
Line, Nathaniel D.
3
Noone, Breffni M.
3
Raab, Carola
3
Verhoef, Peter C.
3
Zhang, Jonathan Z.
3
Back, Ki-joon
2
Bagozzi, Richard P.
2
Blut, Markus
2
Chen, Chien-Yu
2
Dellaert, Benedict G. C.
2
Doorn, Jenny van
2
Eisend, Martin
2
Gao, Yixing
2
Giebelhausen, Michael
2
Gremler, Dwayne D.
2
Hanson, Sara
2
Harmeling, Colleen M.
2
Heinberg, Martin
2
Henderson, Conor M.
2
Hennig-Thurau, Thorsten
2
Hyun, Sunghyup Sean
2
Jozic, Danijel
2
Keeling, Debbie I.
2
Kim, Woo Gon
2
King, Ceridwyn
2
Lee, Seonjeong
2
Liu, Matthew Tingchi
2
Miao, Li
2
Oh, Haemoon
2
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of the Academy of Marketing Science
Journal of business research : JBR
857
Journal of retailing and consumer services
772
International journal of hospitality management
309
The journal of product & brand management
306
The journal of brand management : an international journal
291
Psychology & marketing
197
Asia Pacific journal of marketing and logistics
179
The journal of services marketing
159
Journal of business ethics : JOBE
154
European journal of marketing : EJM
149
Journal of travel and tourism marketing
140
Journal of marketing communications
136
Journal of marketing
135
International journal of consumer studies
131
SpringerLink / Bücher
127
Journal of retailing
123
Journal of hospitality marketing & management
122
Journal of strategic marketing
122
Marketing intelligence & planning
122
Cogent business & management
121
International journal of contemporary hospitality management
121
Journal of marketing management : MM
109
Industrial marketing management : the international journal for industrial and high-tech firms
105
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
104
Management science : journal of the Institute for Operations Research and the Management Sciences
104
International journal of retail & distribution management
103
The international review of retail, distribution and consumer research
102
Marketing letters : a journal of research in marketing
96
The journal of consumer marketing
96
Tourism management : research, policies, practice
96
The service industries journal
92
Journal of international consumer marketing
91
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
89
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
82
International journal of internet marketing and advertising : IJIMA
80
Journal of fashion marketing and management
79
Journal of marketing research : JMR
79
Journal of promotion management : innovations in planning and applied research
79
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ECONIS (ZBW)
224
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1
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10
of
224
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date (oldest first)
1
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
2
Effectiveness of engagement initiatives across engagement platforms : a meta-analysis
Blut, Markus
;
Kulikovskaja, Viktorija
;
Hubert, Marco
; …
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
5
,
pp. 941-965
Persistent link: https://www.econbiz.de/10014336009
Saved in:
3
Winning your customers' minds and hearts : disentangling the effects of lock-in and affective customer experience on retention
Gao, Lily
;
Haan, Evert de
;
Melero-Polo, Iguácel
; …
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
2
,
pp. 334-371
Persistent link: https://www.econbiz.de/10014251177
Saved in:
4
Marketing a destination brand image to Muslim tourists : does accessibility to cultural needs matter in developing brand loyalty?
Wisker, Zazli Lily
;
Kadirov, Djavlonbek
;
Nizar, Jithin
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 84-105
Persistent link: https://www.econbiz.de/10014229970
Saved in:
5
CEO narcissism, brand acquisition and disposal, and stock returns
Cao, Zixia
;
Xu, Kehan
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
4
,
pp. 777-799
Persistent link: https://www.econbiz.de/10013389275
Saved in:
6
A customer portfolio
management
model that relates company's marketing to its long-term survival
McAlister, Leigh
;
Sinha, Shameek
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 584-600
Persistent link: https://www.econbiz.de/10012548067
Saved in:
7
Robots do not judge : service robots can alleviate embarrassment in service encounters
Holthöwer, Jana
;
Doorn, Jenny van
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 767-784
Persistent link: https://www.econbiz.de/10014326641
Saved in:
8
What's not to like? : negations in brand messages increase consumer engagement
Pezzuti, Todd
;
Leonhardt, James M.
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
3
,
pp. 675-694
Persistent link: https://www.econbiz.de/10014251257
Saved in:
9
Enhancing hotel guest corporate social responsibility-advocacy behaviors through hedonic benefits
Chomvilailuk, Rojanasak
;
Butcher, Ken
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
2
,
pp. 375-394
Persistent link: https://www.econbiz.de/10014230022
Saved in:
10
All that glitters is not green : impact of biophilic designs on customer experiential values
Lee, Seung Hyun (Jenna)
;
Tao, Chen-Wei (Willie)
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
4
,
pp. NP18-NP32
Persistent link: https://www.econbiz.de/10014266119
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