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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~language:"eng"
~person:"Assaf, A. Georges"
~person:"Law, Rob"
~person:"Sharma, Amit"
~person:"So, Kevin Kam Fung"
~person:"Tang, Liang"
~subject:"Service quality"
~type_genre:"Article in journal"
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Service quality
Consumer behaviour
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Beziehungsmarketing
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8
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Customer satisfaction
6
Kundenzufriedenheit
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Assaf, A. Georges
Law, Rob
Sharma, Amit
So, Kevin Kam Fung
Tang, Liang
Mattila, Anna S.
3
Sparks, Beverley
3
Han, Heesup
2
Hanks, Lydia
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
10
Journal of travel and tourism marketing
3
International journal of contemporary hospitality management
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Tourism management : research, policies, practice
2
European journal of marketing
1
Journal of electronic commerce research : JECR
1
Journal of hospitality marketing & management
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Journal of service management
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ECONIS (ZBW)
4
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1
The impact of restaurant innovativeness on consumer loyalty : the mediating role of perceived quality
Kim, Eojina
;
Nicolau, Juan L.
;
Tang, Liang
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1464-1488
Persistent link: https://www.econbiz.de/10012624208
Saved in:
2
Customer engagement in hospitality and tourism services
So, Kevin Kam Fung
;
Li, Xiang
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 171-177
Persistent link: https://www.econbiz.de/10012201138
Saved in:
3
What technology-enabled services do air travelers value? : investigating the role of technology readiness
Wang, Ying
;
So, Kevin Kam Fung
;
Sparks, Beverley
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
7
,
pp. 771-796
Persistent link: https://www.econbiz.de/10011746974
Saved in:
4
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
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