//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing"
~isPartOf:"Journal of retailing"
~isPartOf:"Journal of service research"
~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"SpringerLink / Bücher"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Blut, Markus"
~person:"Brady, Michael K."
~person:"Evanschitzky, Heiner"
~person:"Fu, Xiaoxiao"
~person:"Kozak, Metin"
~person:"Noble, Stephanie M."
~person:"Tanford, Sarah"
~subject:"Destinationsmanagement"
~subject:"Loyalty program"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 16 applied filters
Year of publication
From:
To:
Subject
All
Destinationsmanagement
Loyalty program
Beziehungsmarketing
30
Relationship marketing
30
Consumer behaviour
15
Konsumentenverhalten
15
Customer satisfaction
13
Kundenzufriedenheit
13
Dienstleistungsqualität
6
Kundenbindungsprogramm
6
Service quality
6
loyalty
5
Einzelhandel
4
Perception
4
Retail trade
4
Switching behaviour
4
Wahrnehmung
4
Wechselverhalten
4
Brand image
3
Customer integration
3
Destination management
3
Holiday behaviour
3
Hotel industry
3
Hotellerie
3
Kundenintegration
3
Markenimage
3
Meta-Analyse
3
Meta-analysis
3
Tourism marketing
3
Tourismusmarketing
3
Urlaubsverhalten
3
reward programs
3
Arbeitsverhalten
2
Arbeitszufriedenheit
2
Automation
2
Automatisierung
2
Brand management
2
Customer relationships
2
Destination image
2
Dienstleistungssektor
2
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
9
Aufsatz in Zeitschrift
9
Language
All
English
9
Author
All
Blut, Markus
Brady, Michael K.
Evanschitzky, Heiner
Fu, Xiaoxiao
Kozak, Metin
Noble, Stephanie M.
Tanford, Sarah
Kaushik, Arun Kumar
3
Kumar, Vikas
3
Cai, Liping A.
2
Han, Heesup
2
Hwang, Jinsoo
2
Lam, Iok Keng Veronica
2
Line, Nathaniel D.
2
Mavondo, Felix
2
Raab, Carola
2
Wong, IpKin Anthony
2
Abubakar, Binta
1
Aleshinloye, Kayode D.
1
Almeida Santana, Arminda
1
Alrawadieh, Zaid
1
Alrawadieh, Ziad
1
Aro, Kaisa
1
Baloglu, Seyhmus
1
Berezan, Orie
1
Bianchi, Constanza
1
Brečić, Ružica
1
Bringas-Rábago, Nora L.
1
Cai, Fengyan
1
Calver, Stephen J.
1
Cao, Limei
1
Chan, Haksin
1
Chang, Kuo-Chien
1
Chen, Chih-Chien
1
Chen, Chih-chien
1
Chen, Ching-fu
1
Chen, Shan-Pei
1
Cheng, Yi-Sung
1
Choe, Yeongbae
1
Choi, Suh-hee
1
Chou, Shih-Huan
1
Cobos, Liza M.
1
Cui, Yuanyuan
1
Demoulin, Nathalie T. M.
1
Denley, Tara J.
1
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
Journal of marketing
Journal of retailing
Journal of service research
Journal of travel and tourism marketing
SpringerLink / Bücher
Tourism management : research, policies, practice
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
International journal of hospitality management
2
Journal of business research : JBR
2
European journal of marketing : EJM
1
International journal of contemporary hospitality management
1
Journal of the Academy of Marketing Science
1
more ...
less ...
Source
All
ECONIS (ZBW)
9
Showing
1
-
9
of
9
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Exploring the impact of tourist harassment on destination image, tourist expenditure, and destination loyalty
Alrawadieh, Zaid
;
Alrawadieh, Ziad
;
Kozak, Metin
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 13-20
Persistent link: https://www.econbiz.de/10012004629
Saved in:
2
Evaluation of reward programs based on member preferences and perceptions of fairness
Tanford, Sarah
;
Hwang, Eunmin
;
Baloglu, Seyhmus
- In:
Journal of hospitality marketing & management
27
(
2018
)
1
,
pp. 106-126
Persistent link: https://www.econbiz.de/10011848326
Saved in:
3
Measuring perceptions of fairness of loyalty program members
Shulga, Lenna
;
Tanford, Sarah
- In:
Journal of hospitality marketing & management
27
(
2018
)
3
,
pp. 346-365
Persistent link: https://www.econbiz.de/10011880416
Saved in:
4
Improving casino performance through enhanced loyalty programs
Min, Ji Hye
;
Raab, Carola
;
Tanford, Sarah
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 372-394
Persistent link: https://www.econbiz.de/10011499244
Saved in:
5
Segmentation of reward program members to increase customer loyalty : the role of attitudes towards green hotel practices
Tanford, Sarah
;
Malek, Kristin
- In:
Journal of hospitality marketing & management
24
(
2015
)
3/4
,
pp. 314-343
Persistent link: https://www.econbiz.de/10011292862
Saved in:
6
Spillover effects of service failures in coalition loyalty programs : the buffering effect of special treatment benefits
Schumann, Jan Hendrik
;
Wünderlich, Nancy V.
; …
- In:
Journal of retailing
90
(
2014
)
1
,
pp. 111-118
Persistent link: https://www.econbiz.de/10010359932
Saved in:
7
Destination image and tourist loyalty : a meta-analysis
Zhang, Hongmei
;
Fu, Xiaoxiao
;
Cai, Liping A.
;
Lu, Lin
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 213-223
Persistent link: https://www.econbiz.de/10010227015
Saved in:
8
A model of hotel defection at the purchasing stage
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 805-831
Persistent link: https://www.econbiz.de/10010241569
Saved in:
9
Tourism life cycle and sustainability analysis : profit-focused strategies for mature destinations
Kozak, Metin
;
Martin, Drew
- In:
Tourism management : research, policies, practice
33
(
2012
)
1
,
pp. 188-194
Persistent link: https://www.econbiz.de/10009354587
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->