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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing research : JMR"
~subject:"Dienstleistungsqualität"
~subject:"Hotellerie"
~subject:"Relationship marketing"
~subject:"USA"
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Search: subject_exact:"Consumer Behaviour"
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Dienstleistungsqualität
Hotellerie
Relationship marketing
USA
Consumer behaviour
588
Konsumentenverhalten
588
Customer satisfaction
93
Kundenzufriedenheit
93
Beziehungsmarketing
91
Service quality
81
Hotel industry
77
Market research
64
Marktforschung
64
Emotion
61
Gastronomie
58
Restaurant industry
58
Brand management
55
Markenführung
55
Brand image
54
Markenimage
54
Advertising effects
48
Werbewirkung
48
Experiment
45
Internet marketing
45
Online-Marketing
45
Viral marketing
44
Virales Marketing
44
Präferenztheorie
37
Theory of preferences
37
Social Web
34
Social web
34
United States
30
Online retailing
28
Online-Handel
28
Beschwerdemanagement
27
Complaint management
27
Theorie
27
Theory
27
Brand
26
Markenartikel
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Article
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Aufsatz in Zeitschrift
199
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English
199
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Han, Heesup
5
Ramkissoon, Haywantee
5
Lee, Seonjeong
4
Mavondo, Felix
4
Tanford, Sarah
4
Baloglu, Seyhmus
3
Cobanoglu, Cihan
3
Dewnarain, Senika
3
Jin, Naehyun Paul
3
Kumar, V.
3
Lim, Weng Marc
3
Line, Nathaniel D.
3
Mattila, Anna S.
3
Akhtar, Nadeem
2
Ali, Faizan
2
Amin, Muslim
2
Assaker, Guy
2
Chen, Chih-chien
2
Chen, Hsiangting Shatina
2
Fan, Alei
2
Gijsbrechts, Els
2
Goh, Ben
2
Hung, Kam
2
Khoo-Lattimore, Catheryn
2
Kim, Kyungmin
2
Kim, Mi Ran
2
Kim, Min-Seong
2
Kim, Peter Beomcheol
2
Lee, Myong Jae
2
Lemon, Katherine N.
2
Liu, Chun
2
Miao, Li
2
O'Connor, Peter
2
Ouyang, Zhe
2
Prayag, Girish
2
Qu, Hailin
2
Ro, Heejung
2
Ryu, Kisang
2
Shoukat, Muhammad Haroon
2
Siddarth, S.
2
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Journal of hospitality marketing & management
Journal of marketing research : JMR
Journal of retailing and consumer services
613
Journal of business research : JBR
473
International journal of hospitality management
426
Working paper / National Bureau of Economic Research, Inc.
247
The journal of services marketing
174
International journal of contemporary hospitality management
163
Journal of consumer research : JCR ; an interdisciplinary bimonthly
156
Journal of travel and tourism marketing
149
Psychology & marketing
146
The journal of product & brand management
115
Asia Pacific journal of marketing and logistics
105
Journal of the Academy of Marketing Science
105
Cogent business & management
99
Services marketing quarterly
96
The service industries journal
96
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
94
Tourism management : research, policies, practice
88
International journal of retail & distribution management
87
The journal of brand management : an international journal
86
Journal of retailing
83
International journal of consumer studies
77
European journal of marketing : EJM
75
Journal of service research : JSR
75
Journal of marketing
74
Journal of strategic marketing
74
Journal of service management
71
Journal of fashion marketing and management
70
The international review of retail, distribution and consumer research
69
The journal of consumer marketing
68
Industrial marketing management : the international journal for industrial and high-tech firms
65
Marketing intelligence & planning
63
Service business
60
International journal of electronic marketing and retailing : IJEMR
59
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
58
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
57
Journal of international consumer marketing
57
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
56
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
55
SpringerLink / Bücher
55
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ECONIS (ZBW)
199
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1
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
Saved in:
2
Customer delight, engagement, experience, value co-creation, place identity, and revisit intention : a new conceptual framework
Shoukat, Muhammad Haroon
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 757-775
Persistent link: https://www.econbiz.de/10013327890
Saved in:
3
Is the information on green hotel websites aligned with the drivers affecting customers' intention to visit green hotels? : a mixed-methods approach
Ray, Arghya
;
Sachdeva, Itisha
;
Rana, Nripendra P.
; …
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10014438598
Saved in:
4
Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Veloso, Mónica
;
Ieva, Marco
;
Gómez-Suárez, Mónica
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10014438602
Saved in:
5
Service robot's responses in service recovery and service evaluation : the moderating role of robots' social perception
Shan, Minghui
;
Zhu, Zhenzhong
;
Chen, Haipeng
;
Sun, Sijie
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014511796
Saved in:
6
Understanding psychological ownership in access-based consumption through a theory synthesis : an investigation of Airbnb and hotels
Li, Jing
;
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 499-524
Persistent link: https://www.econbiz.de/10014511822
Saved in:
7
From screen to service : how corporate social responsibility messages on social media shape hotel consumer advocacy
Ahmad, Naveed
;
Ahmad, Aqeel
;
Lewandowska, Anna
;
Han, Heesup
- In:
Journal of hospitality marketing & management
33
(
2024
)
3
,
pp. 384-413
Persistent link: https://www.econbiz.de/10014511811
Saved in:
8
Effects of service providers' self-disclosure on booking platforms on consumers' trust, hesitation, and booking intentions : moderating role of social media influencers
Akhtar, Nadeem
;
Siddiqi, Umar Iqbal
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 470-498
Persistent link: https://www.econbiz.de/10014511821
Saved in:
9
Reexamination of consumers' willingness to stay at green hotels : rethinking the role of social identity theory, value-belief-norm theory, and theory of planned behavior
Wang, Lei
;
Zhang, Qi
;
Wong, Philip Pong Weng
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 547-581
Persistent link: https://www.econbiz.de/10014511830
Saved in:
10
Guest interaction with hotel booking website information : scale development and validation of antecedents and consequences
Selem, Kareem M.
;
Shoukat, Muhammad Haroon
;
Rimsha Khalid
; …
- In:
Journal of hospitality marketing & management
33
(
2024
)
5
,
pp. 626-648
Persistent link: https://www.econbiz.de/10014564205
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