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~isPartOf:"Journal of hospitality marketing & management"
~language:"eng"
~language:"nld"
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Search: subject:"Allgemeinkrankenhaus"
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Hospital
40
Krankenhaus
40
Dienstleistungsqualität
17
Service quality
17
Gastgewerbe
15
Hospitality industry
15
hospitality
15
Customer satisfaction
13
Kundenzufriedenheit
13
Beziehungsmarketing
10
Consumer behaviour
10
Hotel industry
10
Hotellerie
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Konsumentenverhalten
10
Relationship marketing
10
Bibliometrics
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Bibliometrie
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Arbeitszufriedenheit
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Job satisfaction
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hospitality industry
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Arbeitskräfte
4
Customer integration
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Emotion
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Führungsstil
4
Kundenintegration
4
Leadership style
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Leistungsmotivation
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Meta-Analyse
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Meta-analysis
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Work motivation
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Workforce
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customer satisfaction
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Arbeitsleistung
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Arbeitspsychologie
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Artificial intelligence
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Customer service
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Job performance
3
Kundenservice
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Künstliche Intelligenz
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Prayag, Girish
3
Bai, Billy
2
Gui, Chenglin
2
Gursoy, Dogan
2
Khoo-Lattimore, Catheryn
2
Li, Minglong
2
Prentice, Catherine
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Chi, Oscar Hengxuan
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Chon, Kaye
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1
Ha, Huong
1
Hassibi, Saman
1
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1
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Journal of hospitality marketing & management
Health care management review : HCM review
236
NBER working paper series
211
Health care management science
202
International journal of hospitality management
192
Working paper / National Bureau of Economic Research, Inc.
178
NBER Working Paper
175
Journal of health economics
172
Journal of health organization and management
169
Health economics
125
European journal of operational research : EJOR
119
The European journal of health economics : HEPAC ; health economics in prevention and care
90
International journal of contemporary hospitality management
82
Inquiry : a journal of health care organization, provision and financing
68
Management science : journal of the Institute for Operations Research and the Management Sciences
68
Discussion paper series / IZA
66
Health affairs : at the intersection of health, health care, and policy
63
Health economics review
58
Socio-economic planning sciences : the international journal of public sector decision-making
58
Applied economics
57
Health care management science : a new journal serving the international health care management community
55
Manufacturing & service operations management : M & SOM
52
Health marketing quarterly
49
International journal of production research
43
Omega : the international journal of management science
43
Quality management journal : QMJ
43
Tourism management : research, policies, practice
43
IZA Discussion Paper
39
The European journal of health economics
39
Production and operations management : the flagship research journal of the Production and Operations Management Society
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
Journal of business research : JBR
35
International journal of pharmaceutical and healthcare marketing : IJPHM
34
Production and operations management : an international journal of the Production and Operations Management Society
34
Ruhr economic papers
34
Computers & operations research : and their applications to problems of world concern ; an international journal
33
International journal of production economics
33
The TQM journal : the international review of organizational improvement
33
International journal of health economics and management
32
The service industries journal
32
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ECONIS (ZBW)
40
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1
How does artificial intelligence (AI) enhance hospitality employee innovation? : the roles of exploration, AI trust, and proactive personality
Kong, Haiyan
;
Yin, Zihan
;
Chon, Kaye
;
Yuan, Yue
;
Yu, Jinhan
- In:
Journal of hospitality marketing & management
33
(
2024
)
3
,
pp. 261-287
Persistent link: https://www.econbiz.de/10014511805
Saved in:
2
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
Saved in:
3
Connecting transformational leadership and emotional energy to job performance : the boundary role of meaningful work
Md Karim Rabiul
;
Ahmed, Saleh Uddin Mansur
;
Rashid, Harun Or
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1126-1145
Persistent link: https://www.econbiz.de/10014369560
Saved in:
4
Exploring mental health from the perspective of DNA methylation : evidence from the hospitality employees
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Fan, Fang
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 792-817
Persistent link: https://www.econbiz.de/10014319798
Saved in:
5
Diversity, equity and inclusion in hospitality : value centered leadership as a conduit for change
Gursoy, Dogan
;
Maier, Thomas
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 445-453
Persistent link: https://www.econbiz.de/10014281020
Saved in:
6
Antecedents of proactive customer service performance in hospitality : a meta-analysis
Yan, Zhen
;
Mansor, Zuraina Dato’
;
Choo, Wei Chong
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 505-529
Persistent link: https://www.econbiz.de/10014281028
Saved in:
7
A social exchange perspective on boosting customer loyalty through culturally competent servers
Hsiao, Aaron
;
Ma, Emily Jintao
;
Manfreda, Anita
;
Baker, …
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 555-577
Persistent link: https://www.econbiz.de/10014281039
Saved in:
8
Do illegitimate tasks undermine hospitality employees' proactive customer service performance? : a moderated dual-path model
Zhao, Lijing
;
Jolly, Phillip M.
;
Zhao, Shuming
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 95-121
Persistent link: https://www.econbiz.de/10013545811
Saved in:
9
Effect of value co-creation on customer satisfaction : the mediating role of brand equity
González-Mansilla, Oscar Luis
;
Serra Cantallops, Antoni
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
2
,
pp. 242-263
Persistent link: https://www.econbiz.de/10013545839
Saved in:
10
Examining the effects of AI contactless services on customer psychological safety, perceived value, and hospitality service quality during the COVID‐19 pandemic
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
Journal of hospitality marketing & management
31
(
2022
)
1
,
pp. 24-48
Persistent link: https://www.econbiz.de/10012821044
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