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~isPartOf:"Journal of hospitality marketing & management"
~subject:"Beziehungsmarketing"
~subject:"Restaurant industry"
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Search: subject_exact:"Consumer Behaviour"
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Beziehungsmarketing
Restaurant industry
Consumer behaviour
245
Konsumentenverhalten
245
Customer satisfaction
91
Kundenzufriedenheit
91
Dienstleistungsqualität
77
Hotel industry
77
Hotellerie
77
Service quality
77
Relationship marketing
73
Gastronomie
57
Emotion
35
Viral marketing
29
Virales Marketing
29
Beschwerdemanagement
26
Complaint management
26
Brand image
25
Brand management
25
Markenführung
25
Markenimage
25
Internet marketing
22
Online-Marketing
22
Social Web
22
Social web
22
Holiday behaviour
19
Urlaubsverhalten
19
Confidence
18
Online retailing
18
Online-Handel
18
Vertrauen
18
USA
17
United States
17
Brand
13
Markenartikel
13
Website
12
customer loyalty
12
satisfaction
12
trust
12
Corporate Social Responsibility
11
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2
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Article
114
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Article in journal
114
Aufsatz in Zeitschrift
114
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English
114
Author
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Ramkissoon, Haywantee
5
Line, Nathaniel D.
4
Mavondo, Felix
4
Dewnarain, Senika
3
Han, Heesup
3
Jin, Naehyun Paul
3
Lee, Seonjeong
3
Lim, Weng Marc
3
Mattila, Anna S.
3
Raab, Carola
3
Tanford, Sarah
3
Assaker, Guy
2
Baloglu, Seyhmus
2
Behnke, Carl
2
DiPietro, Robin B.
2
Ekinci, Yuksel
2
Goh, Ben
2
Guéguen, Nicolas
2
Hsu, Hsuan
2
Jacob, Céline
2
Khoo-Lattimore, Catheryn
2
Kim, Kyungmin
2
Kim, Mi Ran
2
Kim, Min-Seong
2
O'Connor, Peter
2
Prayag, Girish
2
Qu, Hailin
2
Shoukat, Muhammad Haroon
2
Tang, Liang
2
Yoon, Donghwan
2
Abubakar, Binta
1
Agbemabiese, George Cudjoe
1
Ahn, Jiseon
1
Akhtar, Nadeem
1
Al Ghafri, Wijdan
1
Al-Ansi, Amr
1
Al-Hawari, Mohd Ahmad
1
Ali Eliwa, Rasha
1
Almanza, Barbara
1
Alonso, Abel Duarte
1
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Published in...
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Journal of hospitality marketing & management
Journal of retailing and consumer services
475
International journal of hospitality management
382
Journal of business research : JBR
367
International journal of contemporary hospitality management
132
The journal of services marketing
123
The journal of product & brand management
97
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
96
The journal of brand management : an international journal
83
Journal of the Academy of Marketing Science
82
Cogent business & management
79
Psychology & marketing
79
Journal of travel and tourism marketing
78
Asia Pacific journal of marketing and logistics
73
The service industries journal
71
Journal of retailing
67
Journal of strategic marketing
66
Marketing intelligence & planning
60
Industrial marketing management : the international journal for industrial and high-tech firms
58
Tourism management : research, policies, practice
58
Journal of service management
55
The international review of retail, distribution and consumer research
55
Services marketing quarterly
54
European journal of marketing : EJM
53
Journal of marketing
51
Journal of service research : JSR
51
International journal of retail & distribution management
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
47
Service business
46
International journal of internet marketing and advertising : IJIMA
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
44
SpringerLink / Bücher
44
International journal of retail and distribution management
42
Journal of hospitality and tourism insights
41
The international journal of bank marketing : IJBM
41
International journal of electronic marketing and retailing : IJEMR
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
38
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
36
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
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ECONIS (ZBW)
114
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1
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
Saved in:
2
Customer delight, engagement, experience, value co-creation, place identity, and revisit intention : a new conceptual framework
Shoukat, Muhammad Haroon
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 757-775
Persistent link: https://www.econbiz.de/10013327890
Saved in:
3
Guest interaction with hotel booking website information : scale development and validation of antecedents and consequences
Selem, Kareem M.
;
Shoukat, Muhammad Haroon
;
Rimsha Khalid
; …
- In:
Journal of hospitality marketing & management
33
(
2024
)
5
,
pp. 626-648
Persistent link: https://www.econbiz.de/10014564205
Saved in:
4
Effects of service providers' self-disclosure on booking platforms on consumers' trust, hesitation, and booking intentions : moderating role of social media influencers
Akhtar, Nadeem
;
Siddiqi, Umar Iqbal
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 470-498
Persistent link: https://www.econbiz.de/10014511821
Saved in:
5
Understanding psychological ownership in access-based consumption through a theory synthesis : an investigation of Airbnb and hotels
Li, Jing
;
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 499-524
Persistent link: https://www.econbiz.de/10014511822
Saved in:
6
Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Veloso, Mónica
;
Ieva, Marco
;
Gómez-Suárez, Mónica
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10014438602
Saved in:
7
Developing customer-based brand equity from both employee and customer perspectives
Liu, Chih-Hsing
;
Lin, Wen-Pei
;
Lu, Yu-Hung
;
Huang, Yi-Jhan
- In:
Journal of hospitality marketing & management
32
(
2023
)
3
,
pp. 285-316
Persistent link: https://www.econbiz.de/10014281014
Saved in:
8
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen
;
Chiu, Yen-Ting Helena
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
Saved in:
9
A social exchange perspective on boosting customer loyalty through culturally competent servers
Hsiao, Aaron
;
Ma, Emily Jintao
;
Manfreda, Anita
;
Baker, …
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 555-577
Persistent link: https://www.econbiz.de/10014281039
Saved in:
10
Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora
;
Laškarin Ažić, Marina
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
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