//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Brand image"
~subject:"Brand management"
~subject:"Experiment"
~subject:"Online-Handel"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Conference proceedings"
~type_genre:"Marktinformation"
~type_genre:"Non-commercial literature"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Consumer Behaviour"
Narrow search
Delete all filters
| 11 applied filters
Year of publication
From:
To:
Subject
All
Brand image
Brand management
Experiment
Online-Handel
Service quality
Consumer behaviour
243
Konsumentenverhalten
243
Customer satisfaction
91
Kundenzufriedenheit
91
Dienstleistungsqualität
77
Hotel industry
76
Hotellerie
76
Beziehungsmarketing
72
Relationship marketing
72
Gastronomie
57
Restaurant industry
57
Emotion
35
Viral marketing
28
Virales Marketing
28
Beschwerdemanagement
26
Complaint management
26
Markenführung
25
Markenimage
25
Social Web
22
Social web
22
Internet marketing
21
Online-Marketing
21
Holiday behaviour
19
Urlaubsverhalten
19
Confidence
18
Vertrauen
18
Online retailing
17
USA
17
United States
17
Brand
13
Markenartikel
13
customer loyalty
12
satisfaction
12
trust
12
Corporate Social Responsibility
11
Corporate social responsibility
11
more ...
less ...
Online availability
All
Undetermined
97
Free
1
Type of publication
All
Article
121
Type of publication (narrower categories)
All
Article in journal
Article
Conference proceedings
Marktinformation
Non-commercial literature
Aufsatz in Zeitschrift
121
Language
All
English
121
Author
All
Mattila, Anna S.
4
Baloglu, Seyhmus
3
Han, Heesup
3
Jin, Naehyun Paul
3
Lee, Seonjeong
3
Line, Nathaniel D.
3
Mavondo, Felix
3
Tang, Liang
3
Amin, Muslim
2
Assaker, Guy
2
Chen, Hsiangting Shatina
2
Cobanoglu, Cihan
2
Dewnarain, Senika
2
Fan, Alei
2
Goh, Ben
2
Khoo-Lattimore, Catheryn
2
Kim, Kyungmin
2
Kim, Peter Beomcheol
2
Kim, Soon-Ho
2
Lee, Yong-Ki
2
Miao, Li
2
O'Connor, Peter
2
Ouyang, Zhe
2
Park, Jeong-Yeol
2
Prayag, Girish
2
Qu, Hailin
2
Ramkissoon, Haywantee
2
Ribeiro, Manuel Alector
2
Ro, Heejung
2
Romero, Jaime
2
Sharifi, Seyed Shahin
2
Wu, Luorong
2
Yoon, Donghwan
2
Yuan, Jingxue
2
Abubakar, Binta
1
Ai, Jin
1
Akhtar, Muhammad Nadeem
1
Akhtar, Nadeem
1
Al-Ansi, Amr
1
Ali Eliwa, Rasha
1
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
Journal of retailing and consumer services
837
Journal of business research : JBR
767
International journal of hospitality management
321
The journal of product & brand management
314
The journal of brand management : an international journal
290
Psychology & marketing
223
Asia Pacific journal of marketing and logistics
178
The journal of services marketing
139
Cogent business & management
134
European journal of marketing : EJM
134
Journal of travel and tourism marketing
129
International journal of contemporary hospitality management
125
International journal of consumer studies
120
Journal of marketing communications
118
Journal of retailing
114
International journal of electronic marketing and retailing : IJEMR
112
Journal of international consumer marketing
112
Journal of internet commerce
110
International journal of retail & distribution management
109
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
106
International journal of internet marketing and advertising : IJIMA
104
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
100
Journal of the Academy of Marketing Science
100
Marketing intelligence & planning
98
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
96
Journal of consumer research : JCR ; an interdisciplinary bimonthly
96
Journal of marketing
95
Tourism management : research, policies, practice
95
Journal of marketing research : JMR
94
The service industries journal
94
Journal of fashion marketing and management
93
Management science : journal of the Institute for Operations Research and the Management Sciences
93
The international review of retail, distribution and consumer research
92
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
91
Marketing letters : a journal of research in marketing
90
Electronic commerce research
86
The journal of consumer marketing
86
Journal of global marketing
85
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
83
more ...
less ...
Source
All
ECONIS (ZBW)
121
Showing
1
-
10
of
121
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effects of message framing in CSR advertising on consumers' emotions, attitudes, and behavioral intentions
Stadlthanner, Katja Anna
;
Andreu, Luisa
;
Ribeiro, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 777-796
Persistent link: https://www.econbiz.de/10013357136
Saved in:
2
Service robot's responses in service recovery and service evaluation : the moderating role of robots' social perception
Shan, Minghui
;
Zhu, Zhenzhong
;
Chen, Haipeng
;
Sun, Sijie
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014511796
Saved in:
3
Narrative or non-narrative? : the effects of short video content structure on mental simulation and resort brand attitude
Wang, Xin
;
Lai, Ivan K. W.
;
Lu, Yan
;
Liu, Xinyu
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 593-614
Persistent link: https://www.econbiz.de/10014319780
Saved in:
4
Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora
;
Laškarin Ažić, Marina
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
Saved in:
5
Do green practices and green image promote consumers' participation in social network sites (SNS)?
Cho, Byung-Kwan
;
Park, Jeong-Yeol
;
Lee, Yong-Ki
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 631-648
Persistent link: https://www.econbiz.de/10014319783
Saved in:
6
Effect of situational factors (control, convenience, time pressure, and order complexity) on customers' self-service technology choices
Kim, Minjung
;
Kim, Yejin
;
Lee, Gyumin
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 649-669
Persistent link: https://www.econbiz.de/10014319786
Saved in:
7
Determinants of customer loyalty to online food service delivery : evidence from Indonesia, Taiwan, and New Zealand
Rombach, Meike
;
Kartikasari, Ani
;
Dean, David L.
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 818-842
Persistent link: https://www.econbiz.de/10014319800
Saved in:
8
Developing customer-based brand equity from both employee and customer perspectives
Liu, Chih-Hsing
;
Lin, Wen-Pei
;
Lu, Yu-Hung
;
Huang, Yi-Jhan
- In:
Journal of hospitality marketing & management
32
(
2023
)
3
,
pp. 285-316
Persistent link: https://www.econbiz.de/10014281014
Saved in:
9
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
10
Responding to negative reviews? : the interplay of management response strategy and service failure type
Salehi-Esfahani, Saba
;
Torres, Edwin
;
Hua, Nan
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 29-49
Persistent link: https://www.econbiz.de/10013545802
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->