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~isPartOf:"Journal of operations management"
~subject:"Dienstleistungsqualität"
~subject:"Krankenhaus"
~subject:"Project management"
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Dienstleistungsqualität
Krankenhaus
Project management
Quality management
47
Qualitätsmanagement
47
Lieferkette
9
Supply chain
9
Business process management
8
Firm performance
8
Prozessmanagement
8
Unternehmenserfolg
8
USA
7
United States
7
Hospital
6
Industrie
6
Manufacturing industries
6
Innovation
5
Product quality
5
Produktqualität
5
Standardisierung
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Standardization
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Lean Management
4
Lean management
4
Service quality
4
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10
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McFadden, Kathleen L.
3
Nair, Anand
2
Ahire, Sanjay L.
1
Anand, Gopesh
1
Boyer, Kenneth K.
1
Ding, Xin
1
Dobrzykowski, David D.
1
Easton, George S.
1
Gardner, John W.
1
Goldstein, Susan Meyer
1
Golmohammadi, Davood
1
Gowen, Charles, III.
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Henagan, Stephanie C.
1
Iossifova, Albena R.
1
Malhotra, Manoj K.
1
Mellat-Parasat, Mahour
1
Miller, Jason W.
1
Narasimhan, Ram
1
Nicolae, Mariana
1
Rosenzweig, Eve D.
1
Schweikhart, Sharon
1
Tatikonda, Mohan V.
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Vonderembse, Mark A.
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Ward, Peter T.
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Journal of operations management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
104
The TQM journal : the international review of organizational improvement
81
International journal of productivity and quality management : IJPQM
77
International journal of quality & reliability management
67
Quality management journal : QMJ
57
Total quality management & business excellence
53
International journal of services and operations management
37
Health care management review : HCM review
33
International journal of quality and service sciences
33
International journal of six sigma and competitive advantage : IJSSCA
31
Journal of health organization and management
30
International journal of production research
27
Auditing : a journal of practice & theory
22
International journal of hospitality management
21
International journal of project management : the journal of The International Project Management Association
21
Beiträge zur Hochschulpolitik
20
Benchmarking : an international journal ; BIJ
19
Amfiteatru economic : an economic and business research periodical
17
Journal of retailing and consumer services
17
Cogent business & management
16
IEEE transactions on engineering management : EM
16
Business process management journal
15
International journal of production economics
15
SpringerLink / Bücher
15
European journal of operational research : EJOR
14
International journal of business information systems : IJBIS
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of contemporary hospitality management
13
Service business
13
The service industries journal
13
International journal of services and operations management : IJSOM
12
International journal of services, economics and management
11
Manufacturing & service operations management : M & SOM
11
The accounting review : a publication of the American Accounting Association
11
Benchmarking : an international journal
10
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
10
International journal of services and standards
10
Journal of business research : JBR
10
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ECONIS (ZBW)
10
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1
Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Dobrzykowski, David D.
;
McFadden, Kathleen L.
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
Saved in:
2
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
3
The impact of service design and process management on clinical quality : an exploration of synergetic effects
Ding, Xin
- In:
Journal of operations management
36
(
2015
),
pp. 103-114
Persistent link: https://www.econbiz.de/10011308412
Saved in:
4
Examining the impact of clinical quality and clinical flexibility on cardiology unit performance : does experiential quality act as a specialized complementary asset?
Nair, Anand
;
Nicolae, Mariana
;
Narasimhan, Ram
- In:
Journal of operations management
31
(
2013
)
7/8
,
pp. 505-522
Persistent link: https://www.econbiz.de/10010226411
Saved in:
5
Process quality improvement : an examination of general vs. outcome-specific climate and practices in hospitals
Boyer, Kenneth K.
;
Gardner, John W.
;
Schweikhart, Sharon
- In:
Journal of operations management
30
(
2012
)
4
,
pp. 325-339
Persistent link: https://www.econbiz.de/10009550077
Saved in:
6
Ten years after : interference of hospital slack in process performance benefits of quality practices
Goldstein, Susan Meyer
;
Iossifova, Albena R.
- In:
Journal of operations management
30
(
2012
)
1/2
,
pp. 44-54
Persistent link: https://www.econbiz.de/10009515815
Saved in:
7
The role of experience in six sigma project success : an empirical analysis of improvement projects
Easton, George S.
;
Rosenzweig, Eve D.
- In:
Journal of operations management
30
(
2012
)
7/8
,
pp. 481-493
Persistent link: https://www.econbiz.de/10009685191
Saved in:
8
Toward a theory of managing context in Six Sigma process-improvement projects : an action research investigation
Nair, Anand
;
Malhotra, Manoj K.
;
Ahire, Sanjay L.
- In:
Journal of operations management
29
(
2011
)
5
,
pp. 529-548
Persistent link: https://www.econbiz.de/10009130723
Saved in:
9
Role of explicit and tacit knowledge in Six Sigma projects : an empirical examination of differential project success
Anand, Gopesh
;
Ward, Peter T.
;
Tatikonda, Mohan V.
- In:
Journal of operations management
28
(
2010
)
4
,
pp. 305-315
Persistent link: https://www.econbiz.de/10003988970
Saved in:
10
The patient safety chain : transformational leadership's effect on patient safety culture, initiatives, and outcomes
McFadden, Kathleen L.
;
Henagan, Stephanie C.
;
Gowen, …
- In:
Journal of operations management
27
(
2009
)
5
,
pp. 390-404
Persistent link: https://www.econbiz.de/10003890336
Saved in:
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