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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"NBER working paper series"
~subject:"Dienstleistungsqualität"
~subject:"Markenartikel"
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Dienstleistungsqualität
Markenartikel
Consumer behaviour
2,432
Konsumentenverhalten
2,431
Einzelhandel
469
Retail trade
469
Beziehungsmarketing
459
Relationship marketing
459
Online retailing
351
Online-Handel
351
Customer satisfaction
320
Kundenzufriedenheit
320
Brand management
253
Markenführung
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Service quality
233
Brand image
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Markenimage
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Social Web
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Luxusgüter
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Prentice, Catherine
11
Park, Jungkun
6
Paul, Justin
5
Quach, Sara
5
Jebarajakirthy, Charles
4
Kumar, Vikas
4
Loureiro, Sandra Maria Correia
4
Rokonuzzaman, Md
4
Baumann, Chris
3
Borges, Adilson
3
Dawes, John
3
Dhir, Amandeep
3
Hamin, Hamin
3
Harun, Ahasan
3
Hollebeek, Linda D.
3
Japutra, Arnold
3
Khan, Imran
3
Konuk, Faruk Anıl
3
Laroche, Michel
3
Mortimer, Gary
3
Paramita, Widya
3
Söderlund, Magnus
3
Talwar, Shalini
3
Babin, Barry J.
2
Bilgihan, Anil
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Bronnenberg, Bart J.
2
Casidy, Riza
2
Cioppi, Marco
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Clark, Ronald A.
2
Cuny, Caroline
2
Davari, Arezoo
2
Duan, Yongrui
2
Dwivedi, Abhishek
2
El-Adly, Mohammed Ismail
2
El-Manstrly, Dahlia
2
Fernandes, Teresa
2
Flynn, Leisa Reinecke
2
Francioni, Barbara
2
Gohary, Ali
2
Goldsmith, Ronald E.
2
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National Bureau of Economic Research
7
International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
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Journal of retailing and consumer services
NBER working paper series
Journal of business research : JBR
329
International journal of hospitality management
214
The journal of brand management : an international journal
186
The journal of product & brand management
173
The journal of services marketing
110
International journal of contemporary hospitality management
88
Psychology & marketing
88
Journal of hospitality marketing & management
87
Asia Pacific journal of marketing and logistics
73
Journal of travel and tourism marketing
70
Services marketing quarterly
69
European journal of marketing : EJM
67
The service industries journal
66
Cogent business & management
65
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
48
Journal of service research : JSR
47
Journal of the Academy of Marketing Science
46
Marketing intelligence & planning
46
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Journal of strategic marketing
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of retailing
41
Marketing letters : a journal of research in marketing
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
40
The journal of consumer marketing
39
Journal of service management
38
Service business
38
Journal of international consumer marketing
37
International journal of consumer studies
36
Journal of fashion marketing and management
35
Journal of marketing communications
35
Tourism management : research, policies, practice
35
International journal of retail & distribution management
34
International journal of retail and distribution management
34
Journal of air transport management
34
Journal of marketing
34
The international journal of bank marketing : IJBM
32
Journal of consumer research : JCR ; an interdisciplinary bimonthly
31
Journal of global marketing
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ECONIS (ZBW)
381
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1
Applying the triple coherence line to in-store marketing plans to increase private label market share
Garrido-Morgado, Álvaro
;
González-Benito, Óscar
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462202
Saved in:
2
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
3
Customer definitions of moral value for retail brands : a qualitative understanding
Wei, Yunyi
;
Sit, Kokho
;
Ekinci, Yuksel
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462367
Saved in:
4
Counterfeit brands and Machiavellianism : consequences of counterfeit use for social perception
Razmus, Wiktor
;
Grabner-Kräuter, Sonja
;
Adamczyk, Grzegorz
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460822
Saved in:
5
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
6
Exploring the influence mechanism of chatbot-expressed humor on service satisfaction in online customer service
Xie, Yuguang
;
Liang, Changyong
;
Zhou, Peiyu
;
Jiang, Li
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460852
Saved in:
7
The way to generate customer citizenship behavior with customer experience
Le, Hoang T. P. M.
;
Kim, Dongyoup
;
Park, Jungkun
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460861
Saved in:
8
Exploring the effects of value co-creation strategies in event services on attendees' citizenship behaviors : the roles of customer empowerment and psychological ownership
Zhang, Xingyi
;
Singh, Smita
;
Li, Jing
;
Shao, Xiaolong
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460864
Saved in:
9
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
10
AR app-based brand engagement and outcomes : a moderated mediation approach
Khan, Imran
;
Fatma, Mobin
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460874
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