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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The journal of business & industrial marketing"
~person:"Abdelmoety, Ziad Hassan"
~person:"Gil Saura, Irene"
~person:"Seger-Guttmann, Tali"
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Search: "Customer relationship management"
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Beziehungsmarketing
9
Relationship marketing
9
Consumer behaviour
7
Konsumentenverhalten
7
Customer satisfaction
4
Kundenzufriedenheit
4
Business ethics
3
Customer-related outcomes
3
Ethics
3
Ethik
3
Unternehmensethik
3
Corporate culture
2
Cross-national differences
2
Einzelhandel
2
Loyalty
2
Retail trade
2
Service
2
Unternehmenskultur
2
Analysis of variance
1
Arbeitsverhalten
1
Attitude and long-term orientation
1
B-to-B-Marketing
1
Betriebliche Wertschöpfung
1
Betriebliches Informationssystem
1
Business intelligence system
1
Business-to-business
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Business-to-business marketing
1
CSR
1
Consumer boycott
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Cultural identity
1
Cultural orientation
1
Customer behavior
1
Customer boycotts
1
Customer citizenship behaviour
1
Customer experience
1
Customer ingratiation
1
Customer irrational beliefs
1
Customer loyalty
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Abdelmoety, Ziad Hassan
Gil Saura, Irene
Seger-Guttmann, Tali
Prentice, Catherine
12
Lombart, Cindy
9
Park, Jungkun
7
Hollebeek, Linda D.
6
Klaus, Philipp
6
Louis, Didier
6
Agag, Gomaa
5
Das, Gopal
5
Khan, Imran
5
Molinillo, Sebastian
5
Mortimer, Gary
5
Quach, Sara
5
Rana, Nripendra P.
5
Svensson, Göran
5
Thaichon, Park
5
Fazal-e-Hasan, Syed
4
Han, Xiaoyun
4
Itani, Omar S.
4
Kuppelwieser, Volker
4
Loureiro, Sandra Maria Correia
4
Söderlund, Magnus
4
Thaichon, Paramaporn
4
Anaya-Sánchez, Rafael
3
Arndt, Aaron D.
3
Bilgihan, Anil
3
Cambra-Fierro, Jesús
3
Carlson, Jamie
3
Casidy, Riza
3
Cheah, Jun-Hwa
3
Cioppi, Marco
3
Dwivedi, Yogesh Kumar
3
Elms, Jonathan
3
Frasquet Deltoro, Marta
3
Gong, Taeshik
3
Harun, Ahasan
3
Islam, Jamid Ul
3
Japutra, Arnold
3
Karande, Kiran
3
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Journal of retailing and consumer services
The journal of business & industrial marketing
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
The international review of retail, distribution and consumer research
3
The journal of brand management : an international journal
3
The service industries journal
3
International journal of hospitality management
2
Journal of hospitality marketing & management
2
Journal of vacation marketing : an international journal
2
Management decision : MD
2
The journal of services marketing
2
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
European retail research
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
Journal of electronic commerce research : JECR
1
Journal of industrial and business economics
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Service business
1
Strategic marketing in tourism services
1
The journal of product & brand management
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
9
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1
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9
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9
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date (oldest first)
1
A cross-cultural investigation of the relationship between eco-innovation and customers boycott behaviour
Alyahya, Mansour Abdullah
;
Agag, Gomaa
;
Aliedan, Meqbel
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014253544
Saved in:
2
Increasing customer loyalty and WOM in an age of terror : cross-cultural development and validation of the customers' reactions to terror scale (CRTS)
Gilboa, Shaked
;
Seger-Guttmann, Tali
;
Partouche-Sebban, …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209504
Saved in:
3
A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour : The role of ethical standard and value relevance
Abdelmoety, Ziad Hassan
;
Aboul-Dahab, Sameh
;
Agag, Gomaa
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209624
Saved in:
4
Examining the influence of cultural and ethical ideology on consumers' perceptions about the ethics of online retailers and its effects on their loyalty
Aboul-Dahab, Sameh
;
Agag, Gomaa
;
Abdelmoety, Ziad Hassan
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581896
Saved in:
5
Customers' irrational beliefs : scale development and validation
Seger-Guttmann, Tali
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 54-66
Persistent link: https://www.econbiz.de/10012025828
Saved in:
6
The unique role of relationship marketing in small businesse'’ customer experience
Gilboa, Shaked
;
Seger-Guttmann, Tali
;
Mimran, Ofir
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 152-164
Persistent link: https://www.econbiz.de/10012115062
Saved in:
7
Illegitimate returns as a trigger for customers' ethical dissonance
Seger-Guttmann, Tali
;
Vilnai-Yavetz, Iris
;
Wang, Chen-Ya
; …
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 120-131
Persistent link: https://www.econbiz.de/10011929912
Saved in:
8
Value antecedents in relationship between tourism companies
Moliner-Velazquez, Beatriz
;
Fuentes-Blasco, Maria
;
Gil …
- In:
The journal of business & industrial marketing
29
(
2014
)
3
,
pp. 215-226
Persistent link: https://www.econbiz.de/10010345210
Saved in:
9
Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
Saved in:
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