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~isPartOf:"Journal of retailing and consumer services"
~subject:"Dienstleistungsqualität"
~subject:"Electronic Commerce"
~subject:"Vertriebsweg"
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Dienstleistungsqualität
Electronic Commerce
Vertriebsweg
Consumer behaviour
772
Konsumentenverhalten
772
Beziehungsmarketing
582
Relationship marketing
582
Einzelhandel
325
Retail trade
325
Customer satisfaction
303
Kundenzufriedenheit
303
Brand management
286
Markenführung
286
Service quality
240
Brand image
180
Markenimage
180
Brand
147
Markenartikel
145
Online retailing
114
Online-Handel
114
Social Web
95
Social web
95
Internet marketing
79
Marketing management
79
Marketingmanagement
79
Online-Marketing
79
Customer service
75
Kundenservice
74
Confidence
70
Vertrauen
70
E-commerce
69
Lieferkette
67
Supply chain
67
Emotion
63
Customer integration
61
Kundenintegration
61
Distribution channel
56
Viral marketing
54
Virales Marketing
54
Corporate Social Responsibility
49
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Online availability
All
Undetermined
274
Free
1
Type of publication
All
Article
328
Type of publication (narrower categories)
All
Article in journal
328
Aufsatz in Zeitschrift
328
Conference paper
2
Konferenzbeitrag
2
Case study
1
Fallstudie
1
Language
All
English
328
Author
All
Prentice, Catherine
10
Park, Jungkun
5
Yan, Ruiliang
5
Gong, Taeshik
4
Mortimer, Gary
4
Pei, Zhi
4
Quach, Sara
4
Söderlund, Magnus
4
Fazal-e-Hasan, Syed
3
Harun, Ahasan
3
Heydari, Jafar
3
Hollebeek, Linda D.
3
Hyun, Hyowon
3
Jebarajakirthy, Charles
3
Karande, Kiran
3
Park, Eunil
3
Paul, Justin
3
Prybutok, Victor R.
3
Rokonuzzaman, Md
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Asante, Daniel
2
Asante, Eric Adom
2
Babin, Barry J.
2
Bilgihan, Anil
2
Borges, Adilson
2
Brengman, Malaika
2
Cambra-Fierro, Jesús
2
Cioppi, Marco
2
Cuny, Caroline
2
Dorai, Sriram
2
Dwivedi, Yogesh Kumar
2
El-Adly, Mohammed Ismail
2
El-Manstrly, Dahlia
2
Ellis-Chadwick, Fiona
2
Fernandes, Teresa
2
Francioni, Barbara
2
Frasquet Deltoro, Marta
2
Gibbs, Tanya
2
Gohary, Ali
2
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Published in...
All
Journal of retailing and consumer services
Journal of business research : JBR
257
International journal of hospitality management
230
Industrial marketing management : the international journal for industrial and high-tech firms
165
International journal of production economics
157
The journal of services marketing
152
The service industries journal
147
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
141
SpringerLink / Bücher
140
European journal of operational research : EJOR
138
International journal of production research
112
The TQM journal : the international review of organizational improvement
97
International journal of contemporary hospitality management
94
Journal of hospitality marketing & management
93
Management science : journal of the Institute for Operations Research and the Management Sciences
93
International journal of productivity and quality management : IJPQM
85
Journal of service management
80
Transportation research / E : an international journal
80
International journal of quality & reliability management
79
Services marketing quarterly
79
Journal of service research : JSR
77
Service business
76
Journal of retailing
70
The journal of business & industrial marketing
69
International journal of services and operations management
68
Asia Pacific journal of marketing and logistics
66
Cogent business & management
66
International journal of quality and service sciences
66
Journal of travel and tourism marketing
65
Total quality management & business excellence
65
International journal of electronic customer relationship management : IJECRM
63
Journal of the Academy of Marketing Science
63
Quality management journal : QMJ
62
Journal of air transport management
61
Tourism management : research, policies, practice
60
Gabler Edition Wissenschaft
59
Information systems and e-business management : ISeB
59
Manufacturing & service operations management : M & SOM
57
Auditing : a journal of practice & theory
55
Journal of strategic marketing
54
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All
ECONIS (ZBW)
328
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1
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10
of
328
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1
Reconciling conflict of interests in a green retailing channel with green sales effort
Heydari, Jafar
;
Bineshpour, Pegah
;
Walther, Grit
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209459
Saved in:
2
Coupon promotion and inventory strategies of a supplier considering an e-commerce platform's omnichannel coupons
Zhang, Yue
;
Hu, Xiaojian
;
Yao, Gang
;
Xu, Liangcheng
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462174
Saved in:
3
Is online-to-offline customer care support essential for consumer service?
Sarkar, Biswajit
;
Dey, Bikash Koli
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-29
Persistent link: https://www.econbiz.de/10014373304
Saved in:
4
The impact of reverse logistics process coordination on third party relationship quality : a moderated mediation model for multichannel retailers in the fashion industry
Haq, Mahin
;
Moazzam, Muhammad
;
Khan, Abdul Salam
; …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014303379
Saved in:
5
How a novel option contract helps a green product to enter a traditional product's retailing channel : a mathematical modeling approach
Dehghan-Bonari, Mohamad
;
Heydari, Jafar
- In:
Journal of retailing and consumer services
69
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013401664
Saved in:
6
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
7
Revenue
management
in a multi-level multi-channel supply chain considering pricing, greening, and advertising decisions
Khorshidvand, Behrooz
;
Soleimani, Hamed
;
Sibdari, Soheil
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-22
Persistent link: https://www.econbiz.de/10012434341
Saved in:
8
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
9
The harmonious role of channel integration and logistics service in omnichannel retailing : the case of IKEA
Prassida, Grandys Frieska
;
Hsu, Ping-Yu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366370
Saved in:
10
Care
management
to improve retail customers' and employees' satisfaction
Raggiotto, Francesco
;
Campagno, Cristiana
;
Scarpi, Daniele
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014253533
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