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~isPartOf:"Journal of service management"
~isPartOf:"Journal of service research : JSR"
~subject:"Kundenwert"
~subject:"Relationship marketing"
~subject:"Service innovation"
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Search: subject_exact:"Service-Dominant Logic"
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Kundenwert
Relationship marketing
Service innovation
Service-Dominant Logic
29
Service-dominant logic
29
Betriebliche Wertschöpfung
17
Value creation
17
Customer integration
13
Kundenintegration
13
Dienstleistung
9
Dienstleistungsqualität
9
Service quality
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Services
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Beziehungsmarketing
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Innovation
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Service industry
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Consumer behaviour
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Customer value
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Konsumentenverhalten
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Marketing theory
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Marketingtheorie
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Value co-creation
5
service-dominant logic
5
Customer satisfaction
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Kundenzufriedenheit
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Service logic
3
Service management
3
Services marketing
3
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2
Co-creation
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Edvardsson, Bo
2
Aal, Kotaiba
1
Aarikka-Stenroos, Leena
1
Barrios, Andrés
1
Blocker, Christopher P.
1
Buhalis, Dimitrios
1
Chandler, Jennifer D.
1
Di Pietro, Laura
1
Gouthro, Mary Beth
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Grönroos, Christian
1
Guglielmetti Mugion, Roberta
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Handrich, Matthias
1
Heidenreich, Sven
1
Helkkula, Anu
1
Jaakkola, Elina
1
Leroi-Werelds, Sara
1
Lusch, Robert F.
1
Moital, Miguel
1
Ng, Sylvia C.
1
Ordanini, Andrea
1
Parasuraman, A.
1
Plewa, Carolin
1
Renzi, Maria Francesca
1
Rihova, Ivana
1
Streukens, Sandra
1
Sweeney, Jillian C.
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Tronvoll, Bård
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Van Vaerenbergh, Yves
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Åkesson, Maria
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Journal of service management
Journal of service research : JSR
Industrial marketing management : the international journal for industrial and high-tech firms
16
Journal of business research : JBR
14
Marketing theory
11
The journal of services marketing
10
Journal of the Academy of Marketing Science
9
The service industries journal
9
International journal of contemporary hospitality management
7
Service business
6
The journal of business & industrial marketing
6
AMS review : official publication of the Academy of Marketing Science
5
European Sport management quarterly : ESMQ
5
International journal of hospitality management
5
Tourism management : research, policies, practice
5
Journal of business-to-business marketing
4
Journal of marketing management : MM
4
Marketing : ZFP ; journal of research and management
4
Public management review
4
Australasian marketing journal
3
European journal of marketing
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
Journal of business market management : JBM
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of service research
3
Journal of service theory and practice : JSTP
3
Managing service quality : MSQ ; an international journal
3
The TQM journal : the international review of organizational improvement
3
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
3
Die Betriebswirtschaft : DBW
2
Electronic markets : EM ; the international journal of electronic commerce and business media
2
European business review : EBR ; the official journal of the International Management Centres, Europe
2
European journal of marketing : EJM
2
Handbook of research on customer engagement
2
International journal of physical distribution & logistics management : IJPD & LM
2
International journal of production economics
2
International journal of retail & distribution management
2
International journal of services and operations management
2
International journal of technology management : IJTM
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Journal of business market management : jbm
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ECONIS (ZBW)
10
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1
The transformative value of a service experience
Blocker, Christopher P.
;
Barrios, Andrés
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 265-283
Persistent link: https://www.econbiz.de/10011336512
Saved in:
2
Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
3
Does communicating the customer's resource integrating role improve or diminish value proposition effectiveness?
Leroi-Werelds, Sara
;
Streukens, Sandra
;
Van …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 618-639
Persistent link: https://www.econbiz.de/10011731212
Saved in:
4
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
5
Professional service providers' resource integration styles (PRO-RIS) : facilitating customer experiences
Ng, Sylvia C.
;
Plewa, Carolin
;
Sweeney, Jillian C.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 380-395
Persistent link: https://www.econbiz.de/10011606695
Saved in:
6
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
7
Adoption of technology-based services : the role of customers' willingness to co-create
Heidenreich, Sven
;
Handrich, Matthias
- In:
Journal of service management
26
(
2015
)
1
,
pp. 44-71
Persistent link: https://www.econbiz.de/10010504650
Saved in:
8
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
9
Social layers of customer-to-customer value co-creation
Rihova, Ivana
;
Buhalis, Dimitrios
;
Moital, Miguel
; …
- In:
Journal of service management
24
(
2013
)
5
,
pp. 553-566
Persistent link: https://www.econbiz.de/10010196051
Saved in:
10
Service innovation viewed through a service-dominant logic lens : a conceptual framework and empirical analysis
Ordanini, Andrea
;
Parasuraman, A.
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 3-23
Persistent link: https://www.econbiz.de/10008826890
Saved in:
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