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~isPartOf:"Journal of the Academy of Marketing Science"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Customers"
~subject:"Lieferantenmanagement"
~type_genre:"Article in journal"
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Search: subject_exact:"Kundenorientierung"
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Customers
Lieferantenmanagement
Beziehungsmarketing
249
Relationship marketing
249
Consumer behaviour
117
Konsumentenverhalten
117
Customer satisfaction
67
Kundenzufriedenheit
67
Dienstleistungsqualität
47
Service quality
47
Bank
39
Supplier relationship management
32
Customer value
23
Kundenwert
23
Salespeople
23
Verkaufspersonal
23
Personal banking
21
Privatkundengeschäft
21
Brand management
20
Markenführung
20
Customer loyalty
19
Marketing management
19
Marketingmanagement
19
Brand image
17
Confidence
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Markenimage
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Vertrauen
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Internet marketing
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Kundenintegration
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Online-Marketing
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USA
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United States
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Firm performance
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Loyalty
12
Marketing theory
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Unternehmenserfolg
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39
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Article in journal
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39
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English
39
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Scheer, Lisa K.
5
Pérez, Andrea
3
Rodríguez del Bosque, Ignacio A.
3
Beitelspacher, Lauren Skinner
2
Grewal, Dhruv
2
Miao, C. Fred
2
Palmatier, Robert W.
2
Rapp, Adam
2
Al-jazzazi, Akram
1
Andaleeb, Syed S.
1
Arnold, Todd J.
1
Baker, Thomas L.
1
Basuroy, Suman
1
Bauer, Carlos
1
Bell, Simon J.
1
Bill, Fabian
1
Bitner, Mary Jo
1
Bock, Dora E.
1
Bornemann, Torsten
1
Brannan, Ross
1
Brun, Isabelle
1
Chatterjee, Sharmila C.
1
Chmielewski-Raimondo, Danielle A.
1
Costa, Francisco José
1
Crecelius, Andrew T.
1
Dahlstrom, Robert
1
Davis-Sramek, Beth
1
DeLeon, Anthony J.
1
Droge, Cornelia
1
Esterik-Plasmeijer, Pauline W. J. van
1
Evans, Kenneth R.
1
Feurer, Sven
1
Folse, Judith Anne Garretson
1
Forkmann, Sebastian
1
Friend, Scott B.
1
Garrett, Jason
1
Giebelhausen, Michael
1
Gretz, Richard T.
1
Griffin, Abbie
1
Griffith, Denni Arli
1
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Published in...
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Journal of the Academy of Marketing Science
The international journal of bank marketing : IJBM
Industrial marketing management : the international journal for industrial and high-tech firms
208
The journal of business & industrial marketing
109
Journal of business research : JBR
81
Journal of business-to-business marketing
39
The journal of services marketing
23
Journal of marketing
21
Journal of strategic marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
Journal of retailing and consumer services
17
International journal of production economics
14
The service industries journal
13
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Service business
12
Journal of personal selling & sales management
11
Services marketing quarterly
10
International journal of hospitality management
9
International journal of procurement management
9
Marketing intelligence & planning
9
Marketing theory
9
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Journal of service research : JSR
8
The international journal of logistics management
8
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of project management : the journal of The International Project Management Association
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of customer behaviour
7
Marketing : ZFP ; journal of research and management
7
Die Betriebswirtschaft : DBW
6
International business review : the official journal of the European International Business Academy
6
Journal of business market management : jbm
6
Journal of marketing management : MM
6
Journal of retailing
6
The journal of personal selling & sales management : JPSSM
6
Asia Pacific journal of marketing and logistics
5
Cogent business & management
5
International journal of electronic customer relationship management : IJECRM
5
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ECONIS (ZBW)
39
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1
Trust in blockchain-enabled exchanges : duture directions in blockchain marketing
Teck Ming Tan
;
Saraniemi, Saila
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 914-939
Persistent link: https://www.econbiz.de/10014326666
Saved in:
2
Boundary spanner corruption : a potential dark side of multi-level trust in marketing relationships
Forkmann, Sebastian
;
Webb, Jonathan
;
Henneberg, Stephan
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
5
,
pp. 889-914
Persistent link: https://www.econbiz.de/10013389479
Saved in:
3
Not the relationship type? : loyalty propensity as a reason to maintain marketing relationships
Wolter, Jeremy S.
;
Bock, Dora E.
;
Hopkins, Christopher D.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
5
,
pp. 1052-1070
Persistent link: https://www.econbiz.de/10013390496
Saved in:
4
Buyer-supplier relationship dynamics : a systematic review
Shamsollahi, Ali
;
Chmielewski-Raimondo, Danielle A.
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
2
,
pp. 418-436
Persistent link: https://www.econbiz.de/10012434112
Saved in:
5
The interplay between business and personal trust on relationship performance in conditions of market turbulence
Mangus, Stephanie M.
;
Jones, Eli
;
Folse, Judith Anne …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
6
,
pp. 1138-1155
Persistent link: https://www.econbiz.de/10012386878
Saved in:
6
Salesperson social media use in business-to-business relationships : an empirical test of an integrative framework linking antecedents and consequences
Bill, Fabian
;
Feurer, Sven
;
Klarmann, Martin
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
4
,
pp. 734-752
Persistent link: https://www.econbiz.de/10012293330
Saved in:
7
Effects of channel members' customer-centric structures on supplier performance
Crecelius, Andrew T.
;
Lawrence, Justin M.
;
Lee, Ju-Yeon
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
1
,
pp. 56-75
Persistent link: https://www.econbiz.de/10011996685
Saved in:
8
Online relationship marketing
Steinhoff, Lena
;
Griffith, Denni Arli
;
Weaven, Scott
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
3
,
pp. 369-393
Persistent link: https://www.econbiz.de/10012107007
Saved in:
9
The impact of superstar and non-superstar software on hardware sales : the moderating role of hardware lifecycle
Gretz, Richard T.
;
Malshe, Ashwin
;
Bauer, Carlos
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
3
,
pp. 394-416
Persistent link: https://www.econbiz.de/10012107160
Saved in:
10
An exploratory study of business-to-business online customer reviews : external online professional communities and internal vendor scorecards
Steward, Michelle D.
;
Narus, James A.
;
Roehm, Michelle L.
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 173-189
Persistent link: https://www.econbiz.de/10011844765
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