//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Operations management research : OMR ; advancing practice through theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Field, Joy M."
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
2
Service quality
2
Buy-online-pick-up-in-store
1
Click-and-collect
1
Consumer behaviour
1
Customer integration
1
Customer satisfaction
1
Dienstleistungssektor
1
Distribution channel
1
Financial services
1
Finanzdienstleistung
1
Konsumentenverhalten
1
Kundenintegration
1
Kundenzufriedenheit
1
Learning process
1
Lernprozess
1
Measurement
1
Messung
1
Omnichannel retailing
1
Pick-up service
1
Quality management
1
Qualitätsmanagement
1
Scale development
1
Service industry
1
Vertriebsweg
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
3
Author
All
Field, Joy M.
3
Hitt, Lorin M.
2
Xue, Mei
2
Choi, Sunmee
1
Lee, Yeonjoo
1
Published in...
All
Operations management research : OMR ; advancing practice through theory
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
3
Production and operations management : an international journal of the Production and Operations Management Society
3
Journal of Service Management
2
Journal of service research
2
Quality management journal : QMJ
2
Service systems and innovations in business and society collection
2
Strategic management journal
2
2012 digital library
1
Academy of Management journal : AMJ
1
Decision line
1
International Journal of Operations & Production Management
1
International Journal of Retail & Distribution Management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
1
International journal of retail & distribution management
1
Journal of business research : JBR
1
Journal of operations management
1
Manufacturing & Service Operations Management
1
Operations research, Management science : OR MS ; the international literature digest
1
Produktions- und Logistikmanagement : Festschrift für Günther Zäpfel zum 65. Geburtstag
1
Research handbook on services management
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
OLC EcoSci
1
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Development and validation of the pick-up service quality scale of the buy-online-pick-up-in-store service
Lee, Yeonjoo
;
Choi, Sunmee
;
Field, Joy M.
- In:
Operations management research : OMR ; advancing …
13
(
2020
)
3/4
,
pp. 218-232
Persistent link: https://www.econbiz.de/10012306813
Saved in:
2
Learning by customers as co-producers in financial services : an empirical study of the effects of learning channels and customer characteristics
Field, Joy M.
;
Xue, Mei
;
Hitt, Lorin M.
- In:
Operations management research : OMR ; advancing …
5
(
2012
)
1/2
,
pp. 43-56
Persistent link: https://www.econbiz.de/10009571276
Saved in:
3
Learning by customers as co-producers in financial services : an empirical study of the effects of learning channels and customer characteristics
Field, Joy M.
;
Xue, Mei
;
Hitt, Lorin M.
- In:
Operations management research : OMR ; advancing …
5
(
2012
)
1/2
,
pp. 43-56
Persistent link: https://www.econbiz.de/10010005523
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->