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~isPartOf:"Policy research working paper : WPS"
~isPartOf:"The service industries journal"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Dienstleistungssektor
297
Service industry
297
Innovation
49
Innovation management
39
Innovationsmanagement
39
Services
35
Dienstleistung
34
Dienstleistungsqualität
31
Service quality
31
Industrie
26
Manufacturing industries
26
Productivity
22
Produktivität
22
Service innovation
18
Spain
17
Spanien
17
Consumer behaviour
15
Customer satisfaction
15
Dienstleistungshandel
15
KMU
15
Kundenzufriedenheit
15
SME
15
Trade in services
15
Welt
15
World
15
service innovation
15
Dienstleistungsinnovation
14
Großbritannien
14
United Kingdom
14
EU countries
13
EU-Staaten
13
Globalisierung
13
Globalization
13
Business services
12
Firm performance
12
Unternehmensdienstleistung
12
Unternehmenserfolg
12
Beziehungsmarketing
11
India
11
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Article
15
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English
15
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Altinay, Levent
1
Berthiaume, Bilitis
1
Brun, Isabelle
1
Cambra-Fierro, Jesús
1
Chang, Hsin Hsin
1
Chen, Chien-Wei
1
Cheng, Cheng-Feng
1
Chocarro, Raquel
1
Choi, Laee
1
Cortinas, Monica
1
Drennan, Judy
1
Falter, Mareike
1
Gao, Lily
1
Gong, Taeshik
1
Hadwich, Karsten
1
Hamby, Anne
1
Lien, Nai-Hwa
1
Lings, Ian
1
Liu, Tsung-chi
1
Liu, Ya Ming
1
Lotz, Sherry L.
1
Melero-Polo, Iguácel
1
Mody, Makarand Amrish
1
Mulder, Mark R.
1
Patrício, Lia
1
Prentice, Catherine
1
Rajaobelina, Lova
1
Rapp, Justine M.
1
Rayburn, Steven W.
1
Ricard, Line
1
Schuster, Lisa
1
Shainesh, G.
1
Sharma, Anand K.
1
Srinivasan, V.
1
Villanueva, Maria Luisa
1
Weaver, Todd
1
Woodside, Arch G.
1
Yi, Youjae
1
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Policy research working paper : WPS
The service industries journal
The journal of services marketing
29
Journal of retailing and consumer services
20
Journal of business research : JBR
13
Journal of service management
11
Journal of service research : JSR
11
International journal of hospitality management
9
Services marketing quarterly
9
Journal of service research
8
Journal of the Academy of Marketing Science
6
Psychology & marketing
6
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
5
SpringerLink / Bücher
5
Asia Pacific journal of marketing and logistics
4
International journal of contemporary hospitality management
4
International journal of services and operations management
4
Journal of service theory and practice
4
Journal of strategic marketing
4
Revenue Management aus der Kundenperspektive : Grundlagen, Problemfelder und Lösungsstrategien
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of production economics
3
International journal of quality and service sciences
3
Journal of consumer behaviour : an international research review
3
Journal of marketing
3
Beiträge zur empirischen Marketing- und Vertriebsforschung
2
European journal of management and business economics : EJM&BE
2
European journal of marketing : EJM
2
Europäische Hochschulschriften / 5
2
Fokus Dienstleistungsmarketing
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
Inventi impact: retailing & consumer services
2
Journal of Contemporary Issues in Business and Government
2
Journal of business-to-business marketing
2
Journal of consumer marketing
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing management : MM
2
Journal of service theory and practice : JSTP
2
Managing service quality : MSQ ; an international journal
2
Materialien / RWI
2
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ECONIS (ZBW)
15
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1
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10
of
15
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date (oldest first)
1
Hospitality as the bridge : advancing transformative service research towards human flourishing
Mody, Makarand Amrish
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 423-453
Persistent link: https://www.econbiz.de/10014321599
Saved in:
2
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
3
Transformative service research and COVID-19 : editorial
Prentice, Catherine
;
Altinay, Levent
;
Woodside, Arch G.
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012483661
Saved in:
4
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
5
Different channels for different services : information sources for services with search, experience and credence attributes
Chocarro, Raquel
;
Cortinas, Monica
;
Villanueva, Maria Luisa
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 261-284
Persistent link: https://www.econbiz.de/10012483672
Saved in:
6
Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
Saved in:
7
Customer service well-being : scale development and validation
Falter, Mareike
;
Hadwich, Karsten
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
Saved in:
8
Exploring antecedents of customer citizenship behaviors in services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
Saved in:
9
Consumer evaluations of service co-branding
Chen, Chien-Wei
;
Lien, Nai-Hwa
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 995-1016
Persistent link: https://www.econbiz.de/10011962032
Saved in:
10
An approach to prioritize customer-based, cost-effective service enhancements
Srinivasan, V.
;
Shainesh, G.
;
Sharma, Anand K.
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 747-762
Persistent link: https://www.econbiz.de/10011439912
Saved in:
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