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~isPartOf:"Service business"
~language:"eng"
~language:"fin"
~language:"hun"
~language:"lav"
~language:"zho"
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Services
19
Dienstleistung
15
Dienstleistungssektor
11
Service industry
11
Innovation
8
Dienstleistungsqualität
6
Service quality
6
Betriebliche Wertschöpfung
4
Innovation management
4
Innovationsmanagement
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Service innovation
4
Value creation
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Customer integration
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Customer satisfaction
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Dienstleistungsinnovation
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Kundenintegration
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Kundenzufriedenheit
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Beziehungsmarketing
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Online-Handel
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Produktentwicklung
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Relationship marketing
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Service-Dominant Logic
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Lee, Sang M.
3
Afudo-Peregrina, Angel F.
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Benedettini, Ornella
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Calisto, Maria de Lurdes
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Chaparro-Pelaez, Julian
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Chen, Liqiang
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Le Nguyen Hau
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Parida, Vinit
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Pascual-Miguel, Felix J.
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Pham Ngoc Thuy
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Rha, Jin Sung
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Service business
The service industries journal
66
The journal of services marketing
61
Journal of service management
59
Journal of business research : JBR
55
Journal of service research : JSR
44
SpringerLink / Bücher
32
Services marketing quarterly
27
Industrial marketing management : the international journal for industrial and high-tech firms
26
International journal of production economics
24
Journal of retailing and consumer services
24
Journal of service research
24
The journal of business & industrial marketing
22
International journal of services technology and management
21
Working Paper
21
International journal of hospitality management
19
Working paper / National Bureau of Economic Research, Inc.
18
European journal of operational research : EJOR
17
The science of service systems
17
European journal of marketing : EJM
15
European review of service economics and management
15
Handbook of service science ; [Vol. 1]
15
International journal of services and operations management
15
The handbook of innovation and services : a multi-disciplinary perspective
15
ZEW Discussion Papers
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
NBER working paper series
14
Working Papers / eSocialSciences
14
Working paper
14
Discussion paper / Centre for Economic Policy Research
13
Meddelanden från Svenska Handelshögskolan
13
International journal of quality and service sciences
12
Journal of marketing
12
NBER Working Paper
12
International journal of contemporary hospitality management
11
International journal of production research
11
International journal of services and standards
11
Managing service quality : MSQ ; an international journal
11
Research policy : policy, management and economic studies of science, technology and innovation
11
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ECONIS (ZBW)
19
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1
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
2
Exploring robot service quality priorities for different levels of intimacy with service
Chiang, Ai-Hsuan
;
Chou, Szu-Yu
- In:
Service business
17
(
2023
)
4
,
pp. 913-935
Persistent link: https://www.econbiz.de/10014504669
Saved in:
3
The dual outcomes of frontliner’s autonomous motivation and deep acting in service co-creation : a dyadic approach
Nguyen Hong Phuoc
;
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
16
(
2022
)
1
,
pp. 159-186
Persistent link: https://www.econbiz.de/10013172571
Saved in:
4
Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
Saved in:
5
Multi-factor service design: identification and consideration of multiple factors of the service in its design process
Lim, Chiehyeon
;
Kim, Ki-Hun
;
Kim, Min-Jun
;
Kim, Kwang-Jae
- In:
Service business
13
(
2019
)
1
,
pp. 51-74
Persistent link: https://www.econbiz.de/10011965824
Saved in:
6
Determinants of export performance : differences between service and manufacturing SMEs
Lejpras, Anna
- In:
Service business
13
(
2019
)
1
,
pp. 171-198
Persistent link: https://www.econbiz.de/10011965890
Saved in:
7
Value logics for service innovation : practice-driven implications for service-dominant logic
Lindhult, Erik
;
Chirumalla, Koteshwar
;
Oghazi, Pejvak
; …
- In:
Service business
12
(
2018
)
3
,
pp. 457-481
Persistent link: https://www.econbiz.de/10011915104
Saved in:
8
Investigating a revised service transition concept
Benedettini, Ornella
;
Neely, Andy D.
- In:
Service business
12
(
2018
)
4
,
pp. 701-730
Persistent link: https://www.econbiz.de/10011919761
Saved in:
9
A network text analysis of published papers in service business, 2007-2017 : research trends in the service sector
Lee, Sang M.
;
Rha, Jin Sung
- In:
Service business
12
(
2018
)
4
,
pp. 809-831
Persistent link: https://www.econbiz.de/10011919770
Saved in:
10
Value-in-context in crowdfunding ecosystems : how context frames value co-creation
José Quero, María
;
Ventura, Rafael
;
Kelleher, Carol
- In:
Service business
11
(
2017
)
2
,
pp. 405-425
Persistent link: https://www.econbiz.de/10011732388
Saved in:
1
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