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~isPartOf:"Service business"
~subject:"Dienstleistungsqualität"
~subject:"Viral marketing"
~type_genre:"Aufsatz in Zeitschrift"
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Dienstleistungsqualität
Viral marketing
E-commerce
16
Electronic Commerce
16
Online retailing
10
Online-Handel
10
Customer satisfaction
8
Kundenzufriedenheit
8
Beziehungsmarketing
5
Relationship marketing
5
Service quality
5
Consumer behaviour
4
Digital platform
4
Digitale Plattform
4
Konsumentenverhalten
4
Social Web
4
Social web
4
Einzelhandel
3
Retail trade
3
Website
3
AHP approach
2
AHP-Verfahren
2
Analytic hierarchy process
2
Business model
2
Confidence
2
Digitale Dienste
2
Geschäftsmodell
2
Internet marketing
2
Kano model
2
Online-Marketing
2
Satisfaction
2
Services
2
Vertrauen
2
Virales Marketing
2
Web-based service
2
2002-2010
1
3Ts (task e-tangible treatment)
1
Accommodation service
1
Anlageverhalten
1
B2C e-commerce
1
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Undetermined
7
Type of publication
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Article
7
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Article in journal
7
Language
All
English
7
Author
All
Afudo-Peregrina, Angel F.
1
Biswas, A.
1
Chaparro-Pelaez, Julian
1
Chen, Ja-Shen
1
Cho, Su-Ji
1
Choi, Sukbong
1
Hong, Soon Goo
1
Janupiboon, Thanyamai P.
1
Jiang, Ling
1
Jun, Minjoon
1
Kamalanon, Piyanoot
1
Kim, Jin Min
1
Lee, Donhee
1
Lee, Hong-Hee
1
Lee, Ki-Kwang
1
Lee, Sang M.
1
Min, Gyung-Su
1
Mishra, Pravudatta
1
Pascual-Miguel, Felix J.
1
Patel, S. K.
1
Satapathy, Suchismita
1
Yang, Zhilin
1
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Published in...
All
Service business
Journal of retailing and consumer services
36
Journal of internet commerce
23
International journal of electronic marketing and retailing : IJEMR
21
Journal of business research : JBR
19
International journal of hospitality management
18
Information systems research : ISR
17
Journal of management information systems : JMIS
17
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
Journal of travel and tourism marketing
14
Electronic commerce research
13
The service industries journal
13
Electronic commerce research and applications
11
International journal of business information systems : IJBIS
11
International journal of production economics
11
International journal of electronic customer relationship management : IJECRM
10
Journal of electronic commerce research : JECR
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
International journal of e-business research : an official publication of the Information Resources Management Association
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of internet marketing and advertising : IJIMA
8
International journal of retail and distribution management
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
The journal of services marketing
8
Cogent business & management
7
International journal of electronic commerce : IJEC
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Management information systems : mis quarterly
7
International journal of contemporary hospitality management
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Journal of hospitality marketing & management
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Journal of service research : JSR
6
Tourism management : research, policies, practice
6
Administrative Sciences : open access journal
5
Electronic markets : EM ; the international journal of electronic commerce and business media
5
Electronic markets : the international journal on networked business
5
Global business review
5
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Source
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ECONIS (ZBW)
7
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1
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7
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7
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date (oldest first)
1
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
2
The context-based review recommendation system in e-business platform
Lee, Ki-Kwang
;
Lee, Hong-Hee
;
Cho, Su-Ji
;
Min, Gyung-Su
- In:
Service business
16
(
2022
)
4
,
pp. 991-1013
Persistent link: https://www.econbiz.de/10013459517
Saved in:
3
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
4
A comparative analysis of electronic service quality in the online open market and social commerce : the case of Korean young adults
Choi, Sukbong
;
Kim, Jin Min
- In:
Service business
12
(
2018
)
2
,
pp. 403-433
Persistent link: https://www.econbiz.de/10011915085
Saved in:
5
Customer-perceived value and loyalty : how do key service quality dimensions matter in the context of B2C e-commerce?
Jiang, Ling
;
Jun, Minjoon
;
Yang, Zhilin
- In:
Service business
10
(
2016
)
2
,
pp. 301-317
Persistent link: https://www.econbiz.de/10011722302
Saved in:
6
It's never the same : the role of homogeneity in online services
Afudo-Peregrina, Angel F.
;
Pascual-Miguel, Felix J.
; …
- In:
Service business
8
(
2014
)
3
,
pp. 453-464
Persistent link: https://www.econbiz.de/10010413187
Saved in:
7
Interpretive structural modeling for E-electricity utility service
Satapathy, Suchismita
;
Patel, S. K.
;
Biswas, A.
; …
- In:
Service business
6
(
2012
)
3
,
pp. 349-367
Persistent link: https://www.econbiz.de/10009613980
Saved in:
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