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~isPartOf:"Services marketing quarterly"
~subject:"Auction"
~subject:"Dienstleistungsqualität"
~subject:"Mobile phone"
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Auction
Dienstleistungsqualität
Mobile phone
Mobile communications
8
Mobilkommunikation
8
Service quality
5
Consumer behaviour
4
Konsumentenverhalten
4
Mobiltelefon
3
Beziehungsmarketing
2
Customer satisfaction
2
Electronic Banking
2
Electronic banking
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Kundenzufriedenheit
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Mobile Business
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Mobile banking
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Mobile business
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Relationship marketing
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Telecommunications industry
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Telekommunikationssektor
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service quality
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Advertising
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Age groups
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Bankgeschäft
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Customer integration
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Dienstleistungsmarketing
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Digitale Dienste
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E-S-QUAL
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Einzelhandel
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Ethiopia
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Indonesia
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Datta, Biplab
2
Jebarajakirthy, Charles
2
Shankar, Amit
2
Tesfom, Goitom
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Arruda Filho, Emílio José Montero
1
Birch, Nancy J.
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Culver, Jeffrey N.
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Ferreira, Naiara Silva
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Handrito, Radityo Putro
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Hapsari, Raditha
1
Hussein, Ananda Sabil
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Li, Rongyu
1
Liu, Yiran
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Lutz, Clemens
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Services marketing quarterly
Telecommunications policy : the international journal of digital economy, data sciences and new media
74
AGDI working paper
31
Journal of retailing and consumer services
27
Technological forecasting & social change : an international journal
26
International journal of business information systems : IJBIS
15
Information economics and policy : IEP
13
The journal of services marketing
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
International journal of hospitality management
10
Journal of business research : JBR
10
Applied economics
9
CESifo working papers
8
Cogent business & management
8
International journal of business innovation and research
8
International journal of industrial organization
8
International journal of networking and virtual organisations : IJNVO
8
International journal of services and operations management
8
International journal of services, economics and management
8
NBER working paper series
8
NET Institute Working Paper
8
Discussion paper / Centre for Economic Policy Research
7
Information systems research : ISR
7
International journal of contemporary hospitality management
7
Journal of development economics
7
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
7
Discussion paper
6
International journal of electronic business
6
International journal of internet marketing and advertising : IJIMA
6
Journal of African business
6
Journal of hospitality marketing & management
6
NBER Working Paper
6
Working paper / National Bureau of Economic Research, Inc.
6
Applied economics letters
5
Asia Pacific journal of marketing and logistics
5
Discussion paper / Tinbergen Institute
5
Economics letters
5
International journal of electronic customer relationship management : IJECRM
5
International journal of innovation and technology management
5
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ECONIS (ZBW)
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1
Mobile payment and service interaction : change and chance for delivering service in mobile payment checkout
Li, Rongyu
;
Liu, Yiran
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 128-152
Persistent link: https://www.econbiz.de/10014513543
Saved in:
2
Consumers' advertising media use : a cross-cultural study
Tesfom, Goitom
;
Lutz, Clemens
- In:
Services marketing quarterly
43
(
2022
)
1
,
pp. 32-47
Persistent link: https://www.econbiz.de/10012801854
Saved in:
3
Technological usability in mobile networks : gratifications and risks related to using WhatsApp
Arruda Filho, Emílio José Montero
;
Ferreira, Naiara Silva
- In:
Services marketing quarterly
42
(
2021
)
3/4
,
pp. 141-161
Persistent link: https://www.econbiz.de/10012650005
Saved in:
4
Exploring mobile banking service quality : a qualitative approach
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
; …
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 182-204
Persistent link: https://www.econbiz.de/10012256938
Saved in:
5
Being fair to customers : a strategy in enhancing customer engagement and loyalty in the Indonesia mobile telecommunication industry
Hapsari, Raditha
;
Hussein, Ananda Sabil
;
Handrito, …
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10012179201
Saved in:
6
Are the generic scales enough to measure service quality of mobile banking? : a comparative analysis of generic service quality measurement scales to mobile banking context
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
- In:
Services marketing quarterly
40
(
2019
)
3
,
pp. 224-244
Persistent link: https://www.econbiz.de/10012179176
Saved in:
7
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
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