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~isPartOf:"The TQM journal : the international review of organizational improvement"
~person:"Datta, Rabindranath"
~person:"Gremyr, Ida"
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Datta, Rabindranath
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The TQM journal : the international review of organizational improvement
Total quality management & business excellence
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What contributes to auditee satisfaction in external ISO 9001 audits?
Lenning, Jan
;
Gremyr, Ida
;
Raharjo, Hendry
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1877-1895
Persistent link: https://www.econbiz.de/10014320957
Saved in:
2
Using an adapted approach to the Kano model to identify patient needs from various patient roles
Gustavsson, Susanne
;
Gremyr, Ida
;
Sarenmalm, Elisabeth Kenne
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
Saved in:
3
A methodology for component level improvement of passenger facilities at the Howrah railway station in India
Gupta, Sumana
;
Datta, Rabindranath
- In:
The TQM journal : the international review of …
28
(
2016
)
3
,
pp. 496-526
Persistent link: https://www.econbiz.de/10011508302
Saved in:
4
Prioritizing service attributes for quality up-gradation of Indian railway stations
Gupta, Sumana
;
Datta, Rabindranath
- In:
The TQM journal : the international review of …
24
(
2012
)
2
,
pp. 167-180
Persistent link: https://www.econbiz.de/10009514451
Saved in:
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