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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Confidence"
~subject:"Consumer behaviour"
~subject:"Customers"
~subject:"Lieferantenmanagement"
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Confidence
Consumer behaviour
Customers
Lieferantenmanagement
Beziehungsmarketing
85
Relationship marketing
85
Konsumentenverhalten
41
Bank
38
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
25
Personal banking
21
Privatkundengeschäft
21
Vertrauen
12
Customer loyalty
11
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11
Electronic banking
11
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9
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9
Indien
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Loyalty
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Brand image
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Banks
6
Corporate Social Responsibility
6
Corporate social responsibility
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Customer value
6
Kundenwert
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Customer orientation
5
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Pérez, Andrea
4
Rodríguez del Bosque, Ignacio A.
3
Bang, Nguyen
2
Bapat, Dhananjay
2
Brun, Isabelle
2
Heinonen, Kristina
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2
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1
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1
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1
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1
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1
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Published in...
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The international journal of bank marketing : IJBM
Journal of retailing and consumer services
479
Journal of business research : JBR
438
Industrial marketing management : the international journal for industrial and high-tech firms
244
International journal of hospitality management
175
The journal of services marketing
139
The journal of business & industrial marketing
123
Journal of the Academy of Marketing Science
102
The journal of product & brand management
98
Journal of strategic marketing
89
The journal of brand management : an international journal
85
The service industries journal
83
Cogent business & management
80
Asia Pacific journal of marketing and logistics
78
Psychology & marketing
78
SpringerLink / Bücher
78
Journal of hospitality marketing & management
76
International journal of contemporary hospitality management
73
Journal of retailing
71
Journal of travel and tourism marketing
71
Journal of marketing
70
Journal of service research : JSR
62
Services marketing quarterly
61
Journal of service management
60
European journal of marketing : EJM
59
Marketing intelligence & planning
59
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
58
The international review of retail, distribution and consumer research
56
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
54
International journal of retail & distribution management
51
Tourism management : research, policies, practice
50
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
47
Service business
47
International journal of electronic marketing and retailing : IJEMR
45
International journal of internet marketing and advertising : IJIMA
44
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
43
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
43
International journal of retail and distribution management
43
Journal of business-to-business marketing
42
Gabler Edition Wissenschaft
41
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ECONIS (ZBW)
54
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54
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1
Does the interactive quality of premium asset management service promote customers' referral intentions? : the moderating effect of customer's asset size
Park, Kyoo Bae
;
Park, Min Jae
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 596-615
Persistent link: https://www.econbiz.de/10011725701
Saved in:
2
Impact of brand familiarity on brands experience dimensions for financial services brands
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 637-648
Persistent link: https://www.econbiz.de/10011725709
Saved in:
3
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
4
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
5
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
6
Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
Eriksson, Kent
;
Hermansson, Cecilia
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 472-494
Persistent link: https://www.econbiz.de/10011731471
Saved in:
7
The influence of culture on trust in B2B banking relationships
Houjeir, Roudaina
;
Brannan, Ross
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 495-515
Persistent link: https://www.econbiz.de/10011731545
Saved in:
8
Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
Makanyeza, Charles
;
Chikazhe, Lovemore
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 540-556
Persistent link: https://www.econbiz.de/10011731623
Saved in:
9
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
10
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
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