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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Consumer behaviour"
~subject:"Corporate social responsibility"
~subject:"Service quality"
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Consumer behaviour
Corporate social responsibility
Service quality
Beziehungsmarketing
85
Relationship marketing
85
Konsumentenverhalten
41
Bank
38
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Personal banking
21
Privatkundengeschäft
21
Confidence
12
Vertrauen
12
Customer loyalty
11
Electronic Banking
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Electronic banking
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Bankgeschäft
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Brand management
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Financial services
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Finanzdienstleistung
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India
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Indien
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Loyalty
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Markenführung
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Trust
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Customers
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Lieferantenmanagement
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Supplier relationship management
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Banking
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Brand image
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Markenimage
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Banks
6
Corporate Social Responsibility
6
Customer value
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Kundenwert
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Banking industry
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Customer orientation
5
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Pérez, Andrea
4
Rodríguez del Bosque, Ignacio A.
3
Bang, Nguyen
2
Bapat, Dhananjay
2
Brun, Isabelle
2
Rajaobelina, Lova
2
Al-Hawari, Mohd Ahmad
1
Al-jazzazi, Akram
1
Amin, Muslim
1
Amoako, George Kofi
1
Anabila, Peter
1
Arcand, Manon
1
Babakus, Emin
1
Bak, Randall
1
Berraies, Sarra
1
Bhaskar, Shilpa Sharma
1
Bhat, Suhail Ahmad
1
Buonamassa, Daniela
1
Butcher, Ken
1
Butt, Muhammad Mohsin
1
Chikazhe, Lovemore
1
Chomvilailuk, Rojanasak
1
Clemes, Michael D.
1
Costa, Francisco José
1
Darzi, Mushtag Ahmad
1
Effah, Ebenezer Asare
1
Eriksson, Kent
1
Eser, Zeliha
1
Esterik-Plasmeijer, Pauline W. J. van
1
Fatima, Tasneem
1
Fatma, Mobin
1
Ferguson, David
1
Gan, Christopher
1
Ghantous, Nabil
1
Girard, Tulay
1
Gorgoglione, Michele
1
Hannachi, Mariem
1
Heinonen, Kristina
1
Henrique, Jorge Luiz
1
Hermansson, Cecilia
1
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The international journal of bank marketing : IJBM
Journal of retailing and consumer services
496
Journal of business research : JBR
405
International journal of hospitality management
208
The journal of services marketing
155
The service industries journal
107
The journal of product & brand management
97
International journal of contemporary hospitality management
90
Journal of hospitality marketing & management
90
Journal of the Academy of Marketing Science
87
The journal of brand management : an international journal
87
Journal of travel and tourism marketing
85
Cogent business & management
82
Psychology & marketing
79
Journal of strategic marketing
78
Asia Pacific journal of marketing and logistics
77
Industrial marketing management : the international journal for industrial and high-tech firms
76
Journal of service management
72
Journal of retailing
70
Journal of service research : JSR
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
Services marketing quarterly
65
Tourism management : research, policies, practice
64
Service business
63
Journal of marketing
61
Marketing intelligence & planning
61
European journal of marketing : EJM
56
The international review of retail, distribution and consumer research
56
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
55
International journal of retail & distribution management
52
SpringerLink / Bücher
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
47
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
47
International journal of internet marketing and advertising : IJIMA
45
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
45
International journal of retail and distribution management
44
Journal of service research
44
International journal of electronic customer relationship management : IJECRM
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
39
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ECONIS (ZBW)
50
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1
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
2
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
3
Does the interactive quality of premium asset management service promote customers' referral intentions? : the moderating effect of customer's asset size
Park, Kyoo Bae
;
Park, Min Jae
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 596-615
Persistent link: https://www.econbiz.de/10011725701
Saved in:
4
Impact of brand familiarity on brands experience dimensions for financial services brands
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 637-648
Persistent link: https://www.econbiz.de/10011725709
Saved in:
5
Exploring the antecedents of loyalty in the context of multi-channel banking
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 174-186
Persistent link: https://www.econbiz.de/10011707751
Saved in:
6
Demographic differences in Jordanian bank service quality perceptions
Al-jazzazi, Akram
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 275-297
Persistent link: https://www.econbiz.de/10011707781
Saved in:
7
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
8
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
9
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
10
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
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