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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"E-commerce"
~subject:"Relationship marketing"
~type:"article"
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E-commerce
Relationship marketing
Electronic Banking
61
Electronic banking
61
Consumer behaviour
41
Konsumentenverhalten
41
Innovation adoption
25
Innovationsakzeptanz
25
Customer satisfaction
13
Dienstleistungsqualität
13
Kundenzufriedenheit
13
Mobile banking
13
Service quality
13
Mobile Business
12
Mobile business
12
Beziehungsmarketing
11
Mobile communications
9
Mobilkommunikation
9
Bank
8
Confidence
8
India
8
Indien
8
Innovation diffusion
8
Innovationsdiffusion
8
Internet banking
8
Vertrauen
8
Banking
7
Internet
6
Personal banking
6
Privatkundengeschäft
6
Trust
6
Financial services
5
Finanzdienstleistung
5
Structural equation model
5
Strukturgleichungsmodell
5
Bankgeschäft
4
Banking services
4
Digitalisierung
4
Digitization
4
Key account management
4
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13
Aufsatz in Zeitschrift
13
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English
13
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Brun, Isabelle
2
Rajaobelina, Lova
2
Adewoye, Oyerinde J.
1
Amin, Muslim
1
Arcand, Manon
1
Ayo, Charles K.
1
Bak, Randall
1
Bang, Nguyen
1
Berraies, Sarra
1
Eweoya, Ibukun O.
1
Fatma, Mobin
1
Hannachi, Mariem
1
Kalthom Abdullah
1
Khan, Imran
1
Khian Sin Ong
1
Ladeira, Wagner Junior
1
Larsson, Anthony
1
Line, Ricard
1
Loh, Claire
1
Oni, Aderonke Atinuke
1
Pillai, Sreejesh S.
1
Rahman, Zillur
1
Sahoo, Debjani
1
Sampaio, Cláudio Hoffmann
1
Santini, Fernando de Oliveira
1
Sharifah Faridah Syed Alwi
1
Tahir, Jan Muhammad
1
Tep, Sandrine Prom
1
Thakur, Rakhi
1
Viitaoja, Yamit
1
Wong, David H.
1
Yahia, Karim Ben
1
Yap, Kenneth B.
1
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The international journal of bank marketing : IJBM
Journal of financial services marketing : JFSM
11
International journal of bank marketing
8
International journal of electronic finance : IJEF
8
Die Bank
6
Journal of digital banking
6
Journal of retailing and consumer services
6
International journal of electronic customer relationship management : IJECRM
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Journal of central banking theory and practice
4
Journal of financial services marketing
4
Journal of internet commerce
4
Banken im Wandel : Direktbanken und Direct Banking
3
International journal of business and globalisation : IJBG
3
International journal of business information systems : IJBIS
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
Journal for global business advancement : JGBA
3
Journal of business research : JBR
3
Journal of payments strategy & systems
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
3
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
2
Banking und Electronic Commerce im Internet
2
Challenges and trends in modern banking
2
Cogent business & management
2
Computational finance and its applications II : [Second International Conference on Computational Finance - Computational finance II ; held in London in June 2006]
2
Economies : open access journal
2
Electronic markets : the international journal on networked business
2
Expert journal of marketing
2
Finance research letters
2
Financial stability review : FSR
2
Global journal of business management : GJBM
2
Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
2
Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
2
International journal of business and systems research : IJBSR
2
International journal of business excellence : IJBEX
2
International journal of economic perspectives : IJEP
2
International journal of economics and finance
2
International journal of economics and financial issues : IJEFI
2
International journal of electronic business
2
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ECONIS (ZBW)
13
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1
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
2
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
3
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
4
Role of mobile banking servicescape on customer attitude and engagement : an empirical investigation in India
Sahoo, Debjani
;
Pillai, Sreejesh S.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1113-1130
Persistent link: https://www.econbiz.de/10011815032
Saved in:
5
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
6
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
7
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
8
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
9
E-banking users’ behaviour : e-service quality, attitude, and customer satisfaction
Ayo, Charles K.
;
Oni, Aderonke Atinuke
;
Adewoye, Oyerinde J.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 347-367
Persistent link: https://www.econbiz.de/10011593755
Saved in:
10
What keeps mobile banking customers loyal?
Thakur, Rakhi
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 628-646
Persistent link: https://www.econbiz.de/10010423923
Saved in:
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