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~isPartOf:"The journal of business & industrial marketing"
~language:"eng"
~language:"por"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Emotion
14
Salespeople
9
Verkaufspersonal
9
Relationship marketing
8
Lieferantenmanagement
4
Stress
4
Supplier relationship management
4
Work stress
4
Arbeitsleistung
3
Consumer behaviour
3
Customer satisfaction
3
Job performance
3
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Kundenzufriedenheit
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Selling
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Verkauf
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Structural equation model
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Agnihotri, Raj
1
Akrout, Houcine
1
Akrout, Wafa
1
Babin, Barry J.
1
Chandon, Jean-Louis
1
Comer, Lucette B.
1
Drollinger, Tanya
1
Elsäßer, Marc
1
Gabler, Colin B.
1
Hyder, Akmal S.
1
Itani, Omar S.
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Jayachandran, Chinnappa Naidu
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Limbu, Yam B.
1
Lönnstedt, Lars
1
Lövblad, Mikael
1
Peterson, Robin T.
1
Samudro, Andreas
1
Singh, Rakesh
1
Susanti, Vonny
1
Vengopal, Pingali
1
Wirtz, Bernd W.
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The journal of business & industrial marketing
Journal of business research : JBR
45
Journal of retailing and consumer services
38
International journal of hospitality management
36
The journal of brand management : an international journal
19
The journal of services marketing
19
The journal of product & brand management
14
Psychology & marketing
10
Journal of service theory and practice : JSTP
9
Service business
9
The service industries journal
9
Tourism management : research, policies, practice
9
International journal of contemporary hospitality management
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of hospitality marketing & management
8
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
8
Journal of service research : JSR
8
Journal of travel and tourism marketing
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Asia Pacific journal of marketing and logistics
7
European journal of marketing : EJM
7
Journal of business ethics : JOBE
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of marketing management : MM
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Journal of service management
6
Administrative Sciences : open access journal
5
Cogent business & management
5
International journal of market research
5
Journal of customer behaviour
5
Journal of promotion management : innovations in planning and applied research
5
Journal of the Academy of Marketing Science
5
The international journal of bank marketing : IJBM
5
The journal of personal selling & sales management : JPSSM
5
European journal of marketing
4
Global business review
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of business excellence : IJBEX
4
International journal of electronic marketing and retailing : IJEMR
4
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ECONIS (ZBW)
8
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1
Analyzing the customer brand engagement model from the perspective of sellers and buyers in the B2B context
Susanti, Vonny
;
Samudro, Andreas
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 299-317
Persistent link: https://www.econbiz.de/10014473046
Saved in:
2
Rational and emotional factors of customer satisfaction and brand loyalty in a business-to-business setting
Elsäßer, Marc
;
Wirtz, Bernd W.
- In:
The journal of business & industrial marketing
32
(
2017
)
1
,
pp. 139-153
Persistent link: https://www.econbiz.de/10011609381
Saved in:
3
Can salesperson guilt lead to more satisfied customers? : findings from India
Gabler, Colin B.
;
Agnihotri, Raj
;
Itani, Omar S.
- In:
The journal of business & industrial marketing
32
(
2017
)
7
,
pp. 951-961
Persistent link: https://www.econbiz.de/10011773559
Saved in:
4
Affective trust in buyer-seller relationships : a two-dimensional scale
Akrout, Houcine
;
Akrout, Wafa
;
Chandon, Jean-Louis
- In:
The journal of business & industrial marketing
31
(
2016
)
2
,
pp. 260-273
Persistent link: https://www.econbiz.de/10011486541
Saved in:
5
Empathy, nonverbal immediacy, and salesperson performance : the mediating role of adaptive selling behavior
Limbu, Yam B.
;
Jayachandran, Chinnappa Naidu
;
Babin, …
- In:
The journal of business & industrial marketing
31
(
2016
)
5
,
pp. 654-667
Persistent link: https://www.econbiz.de/10011564327
Saved in:
6
The impact of salesperson customer orientation on sales performance via mediating mechansim
Singh, Rakesh
;
Vengopal, Pingali
- In:
The journal of business & industrial marketing
30
(
2015
)
5
,
pp. 594-607
Persistent link: https://www.econbiz.de/10011339841
Saved in:
7
Salesperson's listening ability as an antecedent to relationship selling
Drollinger, Tanya
;
Comer, Lucette B.
- In:
The journal of business & industrial marketing
28
(
2013
)
1
,
pp. 50-59
Persistent link: https://www.econbiz.de/10009723091
Saved in:
8
Affective commitment in industrial customer-supplier relations : a psychological contract approach
Lövblad, Mikael
;
Hyder, Akmal S.
;
Lönnstedt, Lars
- In:
The journal of business & industrial marketing
27
(
2012
)
4
,
pp. 275-285
Persistent link: https://www.econbiz.de/10009559262
Saved in:
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