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~isPartOf:"The service industries journal"
~subject:"Brand image"
~subject:"E-commerce"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Handbuch"
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Search: subject_exact:"Consumer Behaviour"
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Brand image
E-commerce
Service quality
Consumer behaviour
198
Konsumentenverhalten
197
Beziehungsmarketing
64
Relationship marketing
64
Dienstleistungsqualität
63
Customer satisfaction
50
Kundenzufriedenheit
50
Emotion
25
Brand management
21
Markenführung
21
Markenimage
19
Confidence
15
Dienstleistungssektor
15
Online retailing
15
Online-Handel
15
Service industry
15
Vertrauen
15
Einzelhandel
13
Internet marketing
13
Online-Marketing
13
Retail trade
13
customer satisfaction
13
Customer integration
12
Kundenintegration
12
Electronic Commerce
11
Innovation adoption
10
Innovationsakzeptanz
10
Taiwan
10
Viral marketing
10
Virales Marketing
10
Coronavirus
9
Social Web
9
Social web
9
Dienstleistung
8
Gastronomie
8
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8
Services
8
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Article
85
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86
Collection of articles of several authors
1
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86
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Lee, Seonjeong
2
Liu, Tsung-chi
2
Wang, Jing
2
Yang, Ching-chow
2
Aimin, Wang
1
Akhtar, Muhammad Waheed
1
Aksoy, Nilsah Cavdar
1
Ali, Faizan
1
Aljarah, Ahmad
1
Amin, Muslim
1
Andronikidis, Andreas
1
Archer-Brown, Chris
1
Arici, Hasan Evrim
1
Auh, Seigyoung
1
Balaji, M. S.
1
Barua, Zapan
1
Baydogan Turkay, Pinar
1
Bellou, Victoria
1
Bergel, Maxi
1
Berthiaume, Bilitis
1
Boardman, Darren
1
Bomfim, Emerson Luiz
1
Bridges, Eileen
1
Brock, Christian
1
Brun, Isabelle
1
Bueno, Eduardo Veiga
1
Butcher, Ken
1
Caldeirinha, Vítor
1
Camacho Ballesta, José A.
1
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1
Cetin, Gurel
1
Chang, Chun-Ming
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1
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1
Chen, Su-chang
1
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Cheng, Cheng-Feng
1
Cheng, Jui-Chang
1
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1
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The service industries journal
Journal of retailing and consumer services
566
Journal of business research : JBR
536
International journal of hospitality management
260
The journal of product & brand management
246
The journal of brand management : an international journal
218
Psychology & marketing
144
Asia Pacific journal of marketing and logistics
136
The journal of services marketing
120
Journal of travel and tourism marketing
108
Cogent business & management
107
Journal of hospitality marketing & management
104
International journal of contemporary hospitality management
101
European journal of marketing : EJM
99
Journal of marketing communications
85
Journal of international consumer marketing
84
Journal of strategic marketing
79
International journal of consumer studies
76
Marketing intelligence & planning
76
Journal of internet commerce
74
Journal of the Academy of Marketing Science
74
International journal of electronic marketing and retailing : IJEMR
73
Services marketing quarterly
73
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
69
Journal of marketing
69
Journal of global marketing
68
International journal of internet marketing and advertising : IJIMA
66
The journal of consumer marketing
66
Electronic commerce research
65
Journal of fashion marketing and management
65
Journal of retailing
65
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
64
Tourism management : research, policies, practice
64
International journal of retail & distribution management
63
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
61
Journal of Islamic marketing
60
The international review of retail, distribution and consumer research
58
Marketing letters : a journal of research in marketing
57
International marketing review
54
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
53
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ECONIS (ZBW)
86
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1
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86
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date (oldest first)
1
Conflict-solving as a mediator between customer incivility and service performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Thompson, Frauke Mattison
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 342-377
Persistent link: https://www.econbiz.de/10014551100
Saved in:
2
The importance of perceived fairness in product customization settings
Scholl-Grissemann, Ursula
;
Sauer, Nicola E.
;
Teichmann, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 823-842
Persistent link: https://www.econbiz.de/10013362153
Saved in:
3
The effects of host sincerity on tourists' perceived destination image
Wu, Lingfei
;
Taheri, Babak
;
Okumus, Fevzi
;
Wang, Suosheng
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 83-104
Persistent link: https://www.econbiz.de/10014450281
Saved in:
4
ChatGPT-powered chatbot as a green evangelist : an innovative path toward sustainable consumerism in e-commerce
Sadiq, Muhammad Waqas
;
Akhtar, Muhammad Waheed
;
Huo, Chunhui
- In:
The service industries journal
44
(
2024
)
3/4
,
pp. 173-217
Persistent link: https://www.econbiz.de/10014551089
Saved in:
5
Pre-service recovery : impact on customer satisfaction and acceptable waiting time
Qin, Jin
;
Xu, Fengqin
;
Wang, Rui
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 64-84
Persistent link: https://www.econbiz.de/10013540908
Saved in:
6
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
7
Hospitality as the bridge : advancing transformative service research towards human flourishing
Mody, Makarand Amrish
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 423-453
Persistent link: https://www.econbiz.de/10014321599
Saved in:
8
How does customer engagement value occur in restaurants? : a stimulus-organism-response(S-O-R) perspective
Kabadayi, Ebru Tumer
;
Aksoy, Nilsah Cavdar
;
Baydogan …
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 497-524
Persistent link: https://www.econbiz.de/10014321607
Saved in:
9
Can brand anthropomorphism trigger emotional brand attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
10
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
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