//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"bos"
~language:"bul"
~language:"deu"
~language:"eng"
~language:"spa"
~person:"Mattila, Anna S."
~source:"econis"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Bibliografie"
~type_genre:"Bibliographie enthalten"
~type_genre:"Conference paper"
~type_genre:"Konferenzbeitrag"
~type_genre:"Ratgeber"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 14 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
95
Konsumentenverhalten
95
Dienstleistungsqualität
38
Service quality
38
Beziehungsmarketing
36
Customer satisfaction
36
Kundenzufriedenheit
36
Relationship marketing
36
Beschwerdemanagement
24
Complaint management
24
Gastronomie
21
Restaurant industry
21
Hotel industry
20
Hotellerie
20
Corporate Social Responsibility
18
Corporate social responsibility
18
USA
18
United States
18
Emotion
15
Experiment
13
Preismanagement
13
Pricing strategy
13
Gastgewerbe
12
Hospitality industry
12
Customer service
10
Kundenservice
10
Advertising effects
8
Gender
8
Viral marketing
8
Virales Marketing
8
Werbewirkung
8
CSR
7
Geschlecht
7
Kundenbindungsprogramm
7
Loyalty program
7
Advertising
6
Firm performance
6
Internet marketing
6
Online-Marketing
6
Selbstbedienung
6
more ...
less ...
Online availability
All
Undetermined
92
Free
3
Type of publication
All
Article
158
Type of publication (narrower categories)
All
Amtsdruckschrift
Article in journal
Bibliografie
Bibliographie enthalten
Conference paper
Konferenzbeitrag
Ratgeber
Aufsatz in Zeitschrift
157
Aufsatz im Buch
8
Book section
8
Reprint
1
more ...
less ...
Language
All
Bosnian
Bulgarian
German
English
Spanish
Author
All
Mattila, Anna S.
Wittenberg, Erich
772
Gupta, Rangan
574
Zwirner, Christian
492
Nijkamp, Peter
458
Bahmani-Oskooee, Mohsen
457
Gil-Alaña, Luis A.
355
Cheng, T. C. E.
354
Audretsch, David B.
352
Hassan, M. Kabir
350
Apergēs, Nikolaos
339
Wright, Mike
333
Belke, Ansgar
324
Wagner, Gert G.
317
Schiereck, Dirk
316
Kemfert, Claudia
308
Narayan, Paresh Kumar
308
Nierhaus, Wolfgang
308
Kraus, Sascha
306
Lee, Chien-chiang
306
Frey, Bruno S.
305
Wohlrabe, Klaus
300
Fuest, Clemens
298
Tiwari, Aviral Kumar
298
Eichengreen, Barry
297
Fabozzi, Frank J.
296
Tsionas, Efthymios G.
290
Cebula, Richard J.
286
Hasan, Iftekhar
285
Zimmermann, Klaus F.
276
Lien, Da-hsiang Donald
274
Stiglitz, Joseph E.
273
Zhang, Wei
270
Smyth, Russell
267
Michelsen, Claus
266
Phillips, Peter C. B.
264
Chan, Kam C.
262
Güth, Werner
262
Faff, Robert W.
261
Wagner, Joachim
259
Creedy, John
256
more ...
less ...
Published in...
All
International journal of hospitality management
49
Journal of business research : JBR
12
The journal of services marketing
10
Cornell hospitality quarterly : CQ
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
International journal of contemporary hospitality management
7
The Cornell hospitality quarterly
7
Journal of hospitality marketing & management
6
Journal of service management
4
Journal of travel and tourism marketing
4
Journal of service research
3
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research : JSR
2
Managing service quality : MSQ ; an international journal
2
Marketing intelligence & planning
2
Services marketing quarterly
2
Tourism economics : the business and finance of tourism and recreation
2
Tourism management : research, policies, practice
2
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
Electronic commerce research
1
European journal of marketing
1
International journal of internet marketing and advertising : IJIMA
1
International journal of retail & distribution management
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of global marketing
1
Journal of international consumer marketing
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of marketing theory and practice
1
Journal of retailing
1
The journal of product & brand management
1
The real estate finance journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
Showing
1
-
10
of
158
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
AI (vs. human) recommendation on luxury services
Gonçalves, Ana Rita
;
Pinto, Diego Costa
;
Shuqair, Saleh
; …
- In:
Bringing the Soul Back to Marketing : Proceedings of …
,
(pp. 121-131)
.
2024
Persistent link: https://www.econbiz.de/10014501115
Saved in:
2
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
3
What makes experimental research publishable in leading hospitality and tourism journals? : perspectives of editorial board members
Leung, Xi Y.
;
Fong, Lawrence Hoc Nang
;
Xue, Xunyue
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1418-1431
Persistent link: https://www.econbiz.de/10014483850
Saved in:
4
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
5
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
6
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
7
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
8
The impact of environmental management on firm performance in the U.S. lodging REITs : the moderating role of outside board of directors
Yeon, Jihwan
;
Lee, Seoki
;
Jolly, Phillip M.
;
Mattila, …
- In:
Tourism economics : the business and finance of tourism …
29
(
2023
)
2
,
pp. 513-532
Persistent link: https://www.econbiz.de/10014246049
Saved in:
9
The impact of product name on consumer responses to meat alternatives
Ye, Tian
;
Mattila, Anna S.
;
Dai, Shanshan
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 1051-1067
Persistent link: https://www.econbiz.de/10013546112
Saved in:
10
Optimizing handwritten font style to connect with customers
Hwang, Yoo Hee
;
Gao, Yixing
;
Mattila, Anna S.
;
Wang, Peihao
- In:
The Cornell hospitality quarterly
64
(
2023
)
3
,
pp. 381-395
Persistent link: https://www.econbiz.de/10014312211
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->