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~language:"bul"
~language:"deu"
~language:"eng"
~language:"fin"
~language:"fra"
~language:"hun"
~language:"msa"
~person:"Bagozzi, Richard P."
~person:"Mattila, Anna S."
~person:"Vrontis, Demetris"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
~type_genre:"Case study"
~type_genre:"Konferenzbeitrag"
~type_genre:"Textbook"
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Consumer behaviour
Konsumentenverhalten
183
Beziehungsmarketing
66
Relationship marketing
66
Dienstleistungsqualität
45
Service quality
45
Customer satisfaction
43
Emotion
43
Kundenzufriedenheit
43
Brand management
40
Markenführung
40
Corporate Social Responsibility
37
Corporate social responsibility
37
Firm performance
36
Unternehmenserfolg
36
Innovation
30
Marketing management
30
Marketingmanagement
30
USA
26
United States
26
Beschwerdemanagement
25
Complaint management
25
Hotel industry
25
Hotellerie
25
KMU
25
SME
25
Brand image
22
Markenimage
22
Strategic management
22
Strategisches Management
22
Gastronomie
21
Restaurant industry
21
Innovation management
20
Innovationsmanagement
20
Internet marketing
20
Online-Marketing
20
Social Web
20
Social web
20
Gastgewerbe
19
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19
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Undetermined
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Article
183
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183
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9
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9
research-article
7
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3
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2
Graue Literatur
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conceptual-paper
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Bulgarian
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Bagozzi, Richard P.
Mattila, Anna S.
Vrontis, Demetris
Han, Heesup
116
Lusk, Jayson L.
75
Phau, Ian
73
Gierl, Heribert
70
Khare, Arpita
68
Dwivedi, Yogesh Kumar
63
Loureiro, Sandra Maria Correia
62
Nayga, Rodolfo M.
62
Septianto, Felix
61
Grewal, Dhruv
60
Belk, Russell W.
58
Jang, Soocheong
57
Paul, Justin
54
Herrmann, Andreas
50
Ko, Eunju
50
Laroche, Michel
48
Walsh, Gianfranco
48
Hollebeek, Linda D.
47
Kim, Jungkeun
46
Pelsmacker, Patrick de
45
Diamantopoulos, Adamantios
42
Sharma, Piyush
42
Bang, Nguyen
41
Thaichon, Park
40
Das, Gopal
39
Kim, Seongseop
38
Rajagopal
38
Ko, Yong Jae
37
Eisend, Martin
36
Park, Jungkun
36
Rana, Nripendra P.
36
Verhoef, Peter C.
36
Wiedmann, Klaus-Peter
36
Wong, IpKin Anthony
36
Wu, Luorong
36
Hyun, Sunghyup Sean
35
Moschis, George P.
35
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International journal of hospitality management
25
Journal of business research : JBR
14
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The journal of services marketing
7
Cornell hospitality quarterly : CQ
5
Journal of hospitality marketing & management
5
Journal of the Academy of Marketing Science
5
Global business & economics review
4
International journal of contemporary hospitality management
4
Journal for global business advancement : JGBA
4
Journal of service management
4
Journal of service research
4
Journal of transnational management : the official journal of the International Management Development Association
4
Psychology & marketing
4
The Cornell hospitality quarterly
4
Journal of promotion management : JPM
3
Journal of retailing
3
Journal of retailing and consumer services
3
The journal of brand management : an international journal
3
The journal of product & brand management
3
International journal of technology marketing : IJTMkt
2
Journal of business ethics : JOBE
2
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
2
Journal of marketing research : JMR
2
Journal of revenue and pricing management
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Marketing : journal of research and management
2
Marketing letters : a journal of research in marketing
2
Services marketing quarterly
2
Technological forecasting & social change : an international journal
2
AMS review : official publication of the Academy of Marketing Science
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
British journal of management
1
Cogent business & management
1
Ekonomski pregled
1
European journal of cross-cultural competence and management
1
European journal of marketing
1
European journal of marketing : EJM
1
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ECONIS (ZBW)
183
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1
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183
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1
Can salespersons help firms overcome brand image crisis? : role of facial appearance
Agnihotri, Arpita
;
Bhattacharya, Saurabh
;
Vrontis, Demetris
- In:
Journal of business research : JBR
176
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014550374
Saved in:
2
Identification of the determinants of public trust in e-government services and participation in social media based on good governance theory and the technology acceptance model
Trang Thi Uyen Nguyen
;
Nguyen, Phuong Van
;
Hien Thi …
- In:
Journal of Asia Business Studies
18
(
2024
)
1
,
pp. 44-61
Persistent link: https://www.econbiz.de/10014485227
Saved in:
3
Instant karma : how the karmic-investment mindset affects customer engagement with corporate charitable giving requests
Xue, Xunyue
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 770-782
Persistent link: https://www.econbiz.de/10014633713
Saved in:
4
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
5
Reducing resistance to sponsorship disclosure : the role of experiential versus material posts
Shuqair, Saleh
;
Viglia, Giampaolo
;
Pinto, Diego Costa
; …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 959-973
Persistent link: https://www.econbiz.de/10014582416
Saved in:
6
Acceptance of social robot and its challenges : from privacy calculus perspectives
Chatterjee, Sheshadri
;
Chaudhuri, Ranjan
;
Vrontis, Demetris
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014476990
Saved in:
7
Consumer perceptions of sustainable development goals : conceptualization, measurement and contingent effects
Foroudi, Pantea
;
Marvi, Reza
;
Cuomo, Maria T.
;
Bagozzi, …
- In:
British journal of management
34
(
2023
)
3
,
pp. 1157-1183
Persistent link: https://www.econbiz.de/10014336264
Saved in:
8
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
9
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
10
The dark side of group heterogeneity on a brand-based online community
Chatterjee, Sheshadri
;
Chaudhuri, Ranjan
;
Vrontis, Demetris
- In:
Journal of global marketing
36
(
2023
)
4
,
pp. 303-318
Persistent link: https://www.econbiz.de/10014390287
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