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~language:"bul"
~language:"deu"
~language:"eng"
~language:"mul"
~person:"Mattila, Anna S."
~subject:"Consumer behaviour"
~subject:"Konsumentenverhalten"
~subject:"Monetary policy"
~subject:"SME"
~subject:"Volatility"
~subject:"World"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Bibliografie"
~type_genre:"Bibliographie enthalten"
~type_genre:"Conference paper"
~type_genre:"Konferenzbeitrag"
~type_genre:"Ratgeber"
~type_genre:"Systematic review"
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Consumer behaviour
Konsumentenverhalten
Monetary policy
SME
Volatility
World
Dienstleistungsqualität
38
Service quality
38
Beziehungsmarketing
37
Relationship marketing
37
Customer satisfaction
36
Kundenzufriedenheit
36
Beschwerdemanagement
24
Complaint management
24
Gastronomie
21
Restaurant industry
21
Corporate Social Responsibility
20
Corporate social responsibility
20
Hotel industry
20
Hotellerie
20
USA
18
United States
18
Emotion
16
Gastgewerbe
14
Hospitality industry
14
Experiment
13
Preismanagement
13
Pricing strategy
13
Customer service
10
Kundenservice
10
Advertising effects
8
Gender
8
Internet marketing
8
Online-Marketing
8
Viral marketing
8
Virales Marketing
8
Werbewirkung
8
CSR
7
Geschlecht
7
Kundenbindungsprogramm
7
Loyalty program
7
Advertising
6
Firm performance
6
Hospital
6
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Online availability
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Undetermined
65
Free
4
Type of publication
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Article
100
Type of publication (narrower categories)
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Amtsdruckschrift
Article in journal
Bibliografie
Bibliographie enthalten
Conference paper
Konferenzbeitrag
Ratgeber
Systematic review
Aufsatz in Zeitschrift
100
Language
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Bulgarian
German
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Author
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Mattila, Anna S.
Gupta, Rangan
235
Bouri, Elie
125
Eichengreen, Barry
118
Han, Heesup
117
Bahmani-Oskooee, Mohsen
111
Belke, Ansgar
109
Hammoudeh, Shawkat
109
Apergēs, Nikolaos
108
Tiwari, Aviral Kumar
102
Lucey, Brian M.
99
Ma, Feng
97
Haan, Jakob de
92
Aizenman, Joshua
90
Lee, Chien-chiang
90
McAleer, Michael
90
Wohar, Mark E.
83
Xuan Vinh Vo
83
Bordo, Michael D.
82
Pierdzioch, Christian
80
Lusk, Jayson L.
76
Hassan, M. Kabir
75
Arestis, Philip
74
Kraus, Sascha
74
Phau, Ian
73
Gierl, Heribert
71
Khare, Arpita
71
Serletis, Apostolos
71
Demirgüç-Kunt, Asli
70
Kang, Sang Hoon
70
Dwivedi, Yogesh Kumar
69
Paul, Justin
69
Scheide, Joachim
69
Siklos, Pierre L.
69
Anderson, Kym
68
Mensi, Walid
68
Goodhart, Charles A. E.
67
Vrontis, Demetris
67
Audretsch, David B.
66
Caporale, Guglielmo Maria
66
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Published in...
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International journal of hospitality management
26
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of business research : JBR
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The journal of services marketing
7
Cornell hospitality quarterly : CQ
5
Journal of hospitality marketing & management
5
International journal of contemporary hospitality management
4
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
European journal of marketing
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
The journal of product & brand management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
100
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10
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100
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date (oldest first)
1
Instant karma : how the karmic-investment mindset affects customer engagement with corporate charitable giving requests
Xue, Xunyue
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 770-782
Persistent link: https://www.econbiz.de/10014633713
Saved in:
2
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
3
Reducing resistance to sponsorship disclosure : the role of experiential versus material posts
Shuqair, Saleh
;
Viglia, Giampaolo
;
Pinto, Diego Costa
; …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 959-973
Persistent link: https://www.econbiz.de/10014582416
Saved in:
4
Responsible tourism and hospitality
Gao, Yixing
;
Mattila, Anna S.
;
Andreu, Luisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 575-577
Persistent link: https://www.econbiz.de/10014633622
Saved in:
5
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
6
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
7
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
8
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
9
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
10
The effect of smart shopper self-perceptions on word-of-mouth behaviors in the loyalty reward program context
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
2
,
pp. 243-266
Persistent link: https://www.econbiz.de/10012800229
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