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~language:"eng"
~language:"hrv"
~person:"Mattila, Anna S."
~type_genre:"Article in journal"
~type_genre:"Collection of articles written by one author"
~type_genre:"Konferenzbeitrag"
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Consumer behaviour
97
Konsumentenverhalten
97
Dienstleistungsqualität
38
Service quality
38
Beziehungsmarketing
36
Customer satisfaction
36
Kundenzufriedenheit
36
Relationship marketing
36
Beschwerdemanagement
24
Complaint management
24
Gastronomie
21
Restaurant industry
21
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20
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20
Corporate Social Responsibility
18
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Article in journal
Collection of articles written by one author
Konferenzbeitrag
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158
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Mattila, Anna S.
Gupta, Rangan
578
Nijkamp, Peter
456
Bahmani-Oskooee, Mohsen
454
Gil-Alaña, Luis A.
356
Cheng, T. C. E.
354
Hassan, M. Kabir
351
Audretsch, David B.
347
Apergēs, Nikolaos
340
Wright, Mike
326
Narayan, Paresh Kumar
309
Lee, Chien-chiang
306
Tiwari, Aviral Kumar
300
Fabozzi, Frank J.
293
Tsionas, Efthymios G.
292
Eichengreen, Barry
287
Cebula, Richard J.
286
Kraus, Sascha
283
Hasan, Iftekhar
281
Lien, Da-hsiang Donald
274
Zhang, Wei
271
Smyth, Russell
267
Chan, Kam C.
262
Phillips, Peter C. B.
262
Faff, Robert W.
261
Creedy, John
256
Beladi, Hamid
250
Caporale, Guglielmo Maria
246
Frey, Bruno S.
245
McAleer, Michael
245
Güth, Werner
244
Kumbhakar, Subal
244
Stiglitz, Joseph E.
243
Egger, Peter
239
Yang, Yang
237
Serletis, Apostolos
236
Haan, Jakob de
235
Wohar, Mark E.
233
Shahbaz, Muhammad
231
Vrontis, Demetris
231
List, John A.
226
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International journal of hospitality management
49
Journal of business research : JBR
12
The journal of services marketing
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Cornell hospitality quarterly : CQ
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
International journal of contemporary hospitality management
7
The Cornell hospitality quarterly
7
Journal of hospitality marketing & management
6
Journal of service management
4
Journal of travel and tourism marketing
4
Journal of service research
3
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research : JSR
2
Managing service quality : MSQ ; an international journal
2
Marketing intelligence & planning
2
Services marketing quarterly
2
Tourism economics : the business and finance of tourism and recreation
2
Tourism management : research, policies, practice
2
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
Electronic commerce research
1
European journal of marketing
1
International journal of internet marketing and advertising : IJIMA
1
International journal of retail & distribution management
1
International journal of revenue management : IJRM
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Journal of business ethics : JOBE
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Journal of financial services marketing : JFSM
1
Journal of global marketing
1
Journal of international consumer marketing
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of marketing theory and practice
1
Journal of retailing
1
The journal of product & brand management
1
The real estate finance journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
159
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1
AI (vs. human) recommendation on luxury services
Gonçalves, Ana Rita
;
Pinto, Diego Costa
;
Shuqair, Saleh
; …
- In:
Bringing the Soul Back to Marketing : Proceedings of …
,
(pp. 121-131)
.
2024
Persistent link: https://www.econbiz.de/10014501115
Saved in:
2
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
3
Reducing resistance to sponsorship disclosure : the role of experiential versus material posts
Shuqair, Saleh
;
Viglia, Giampaolo
;
Pinto, Diego Costa
; …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 959-973
Persistent link: https://www.econbiz.de/10014582416
Saved in:
4
What makes experimental research publishable in leading hospitality and tourism journals? : perspectives of editorial board members
Leung, Xi Y.
;
Fong, Lawrence Hoc Nang
;
Xue, Xunyue
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1418-1431
Persistent link: https://www.econbiz.de/10014483850
Saved in:
5
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
6
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
7
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
8
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
9
The impact of environmental management on firm performance in the U.S. lodging REITs : the moderating role of outside board of directors
Yeon, Jihwan
;
Lee, Seoki
;
Jolly, Phillip M.
;
Mattila, …
- In:
Tourism economics : the business and finance of tourism …
29
(
2023
)
2
,
pp. 513-532
Persistent link: https://www.econbiz.de/10014246049
Saved in:
10
The impact of product name on consumer responses to meat alternatives
Ye, Tian
;
Mattila, Anna S.
;
Dai, Shanshan
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 1051-1067
Persistent link: https://www.econbiz.de/10013546112
Saved in:
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