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~language:"eng"
~language:"spa"
~person:"Beatty, Sharon E."
~person:"Kim, Kyung Hoon"
~person:"Paul, Justin"
~person:"Roy, Sanjit"
~subject:"Dienstleistungsqualität"
~subject:"Indien"
~subject:"Markenführung"
~subject:"Systematic literature review"
~type_genre:"Article in journal"
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Dienstleistungsqualität
Indien
Markenführung
Systematic literature review
Consumer behaviour
115
Konsumentenverhalten
115
Relationship marketing
56
Beziehungsmarketing
55
Brand management
39
Brand image
32
Markenimage
32
Customer satisfaction
31
Kundenzufriedenheit
31
Service quality
31
Bibliometrics
27
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27
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21
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21
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88
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89
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7
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4
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Beatty, Sharon E.
Kim, Kyung Hoon
Paul, Justin
Roy, Sanjit
Ghosh, Saibal
89
Kamaiah, Bandi
80
Khare, Arpita
74
Han, Heesup
63
Reddy, Y. V.
61
Kumar, Vikas
59
Melewar, T. C.
59
Jain, Pramod Kumar
54
Tiwari, Aviral Kumar
53
Sen, Kunal
50
Kumar, Satish
49
Rangarajan, Chakravarthi
49
Kumar, Sunil
48
Gaiha, Raghav
46
Chawla, Deepak
45
Jha, Raghbendra
45
Joshi, Himanshu
45
Singh, Tarlok
44
Vrontis, Demetris
44
Mohan, Rakesh
43
Loureiro, Sandra Maria Correia
42
Mattila, Anna S.
42
Rahman, Zillur
42
Shveta Singh
42
Bang, Nguyen
41
Shankar, Ravi
41
Budhwar, Pawan S.
40
Goldar, Bishwanath
40
Mitra, Arup
40
Prentice, Catherine
40
Prybutok, Victor R.
39
Sharma, Chandan
39
Merrilees, Bill
38
Goyal, Ashima
37
Singh, Manmohan
37
Kathuria, Vinish
35
Rastogi, Shailesh
35
Singh, Balwinder
35
Das, Abhiman
34
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Journal of business research : JBR
20
Journal of retailing and consumer services
8
Journal of strategic marketing
5
International journal of hospitality management
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
The journal of services marketing
3
European management journal
2
International business review : the official journal of the European International Business Academy
2
International journal of Indian culture and business management
2
International journal of consumer studies
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Journal of marketing management : JMM ; journal of the Academy of Marketing
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Journal of service research : JSR
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The service industries journal
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Asia Pacific business review
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Asia Pacific journal of marketing and logistics
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British journal of management
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European journal of marketing : EJM
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European management review : EMR
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Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
1
International journal of advertising : the review of marketing communications
1
International journal of contemporary hospitality management
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of entrepreneurial behavior & research
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International journal of services, economics and management
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International marketing review
1
Journal of East-West business
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Journal of advertising
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Journal of enterprising communities : people and places in the global economy ; JEC
1
Journal of global fashion marketing : JGfM
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Journal of retailing
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Journal of service research
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Paradigm : the journal of Institute of Management Technology
1
Psychology & marketing
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Technological forecasting & social change : an international journal
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Technovation : the international journal of technological innovation, entrepreneurship and technology management
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ECONIS (ZBW)
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81
Anticipating a service experience
Harrison, Mary P.
;
Beatty, Sharon E.
- In:
Journal of business research : JBR
64
(
2011
)
6
,
pp. 579-585
Persistent link: https://www.econbiz.de/10008988787
Saved in:
82
Enhancing customer base and productivity through e-delivery channels : study of banks in India
Paul, Justin
;
Trehan, Ruchi
- In:
International journal of electronic marketing and …
4
(
2011
)
2/3
,
pp. 151-164
Persistent link: https://www.econbiz.de/10009382394
Saved in:
83
Betrayal? : relationship quality implications in service recovery
Holloway, Betsy Bugg
;
Wang, Sijun
;
Beatty, Sharon E.
- In:
The journal of services marketing
23
(
2009
)
6
,
pp. 385-396
Persistent link: https://www.econbiz.de/10009525724
Saved in:
84
Brand equity in hospital marketing
Kim, Kyung Hoon
;
Kim, Kang-Sik
;
Kim, Dong Yul
;
Kim, Jong Ho
- In:
Journal of business research : JBR
61
(
2008
)
1
,
pp. 75-82
Persistent link: https://www.econbiz.de/10003597171
Saved in:
85
Satisfiers and dissatisfiers in the online environment : a critical incident assessment
Holloway, Betsy Bugg
;
Beatty, Sharon E.
- In:
Journal of service research : JSR
10
(
2007/08
)
4
,
pp. 347-364
Persistent link: https://www.econbiz.de/10003705721
Saved in:
86
Impact of globalisation on foreign trade: Indian scenario
Paul, Justin
;
Ramanathan, A.
- In:
Paradigm : the journal of Institute of Management Technology
8
(
2004
)
2
,
pp. 21-25
Persistent link: https://www.econbiz.de/10003627369
Saved in:
87
Industrial growth in India : impact of economic reforms ; an empirical analysis
Paul, Justin
;
Ramanathan, A.
- In:
The Asian economic review : journal of the Indian …
43
(
2001
)
3
,
pp. 341-350
Persistent link: https://www.econbiz.de/10001664048
Saved in:
88
A plea for restructuring curriculum in "economics"
Paul, Justin
;
Ramanathan, A.
- In:
The Indian economic journal
48
(
2000/2001
)
4
,
pp. 95-96
Persistent link: https://www.econbiz.de/10001643710
Saved in:
89
Trade and industrialisation in India : an empirical study
Paul, Justin
;
Sebastian, V. J.
;
Ramanathan, A.
- In:
Foreign trade review : quarterly journal of Indian …
35
(
2000
)
2/3
,
pp. 15-21
Persistent link: https://www.econbiz.de/10001572860
Saved in:
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