//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
~language:"ukr"
~language:"zho"
~person:"Mattila, Anna S."
~person:"Sheth, Jagdish N."
~subject:"Consumer behaviour"
~subject:"Impact assessment"
~subject:"Konsumentenverhalten"
~type_genre:"Article in journal"
~type_genre:"Sammelwerk"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 10 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Impact assessment
Konsumentenverhalten
Beziehungsmarketing
49
Relationship marketing
49
Dienstleistungsqualität
39
Service quality
39
Customer satisfaction
37
Kundenzufriedenheit
37
Marketing management
31
Marketingmanagement
31
Theorie
26
Theory
26
Beschwerdemanagement
24
Complaint management
24
Corporate Social Responsibility
24
Corporate social responsibility
24
Marketing
24
Marketing theory
23
Marketingtheorie
23
USA
22
United States
22
Gastronomie
21
Restaurant industry
21
Hotel industry
20
Hotellerie
20
Emotion
17
Preismanagement
16
Pricing strategy
16
Gastgewerbe
14
Hospitality industry
14
Experiment
13
Lieferantenmanagement
12
Supplier relationship management
12
Customer service
11
Kundenservice
11
International marketing
10
Internationales Marketing
10
Personality psychology
10
Persönlichkeitspsychologie
10
Russell W. Belk
10
more ...
less ...
Online availability
All
Undetermined
74
Free
3
Type of publication
All
Article
111
Book / Working Paper
41
Type of publication (narrower categories)
All
Article in journal
Sammelwerk
Aufsatz in Zeitschrift
112
Collection of articles written by one author
49
Sammlung
49
Collection of articles of several authors
40
Reprint
3
Aufsatzsammlung
2
Aufsatz im Buch
1
Book section
1
Festschrift
1
Mehrbändiges Werk
1
Multi-volume publication
1
more ...
less ...
Language
All
English
Ukrainian
Chinese
Author
All
Mattila, Anna S.
Sheth, Jagdish N.
Han, Heesup
116
Lusk, Jayson L.
76
Belk, Russell W.
73
Phau, Ian
73
Khare, Arpita
68
Dwivedi, Yogesh Kumar
64
Nayga, Rodolfo M.
64
Loureiro, Sandra Maria Correia
62
Grewal, Dhruv
61
Septianto, Felix
59
Jang, Soocheong
58
Paul, Justin
54
Ko, Eunju
50
Kim, Jungkeun
49
Bagozzi, Richard P.
48
Laroche, Michel
48
Hollebeek, Linda D.
46
Pelsmacker, Patrick de
45
Diamantopoulos, Adamantios
42
Gupta, Rangan
41
Kim, Seongseop
41
Sharma, Piyush
41
Bang, Nguyen
40
Das, Gopal
40
Thaichon, Park
40
Rajagopal
38
Wong, IpKin Anthony
38
Ko, Yong Jae
37
Park, Jungkun
37
Verhoef, Peter C.
37
Vrontis, Demetris
37
Wu, Luorong
36
Eisend, Martin
35
Hyun, Sunghyup Sean
35
Bruwer, Johan
34
Dens, Nathalie
34
Lim, Weng Marc
34
Moschis, George P.
34
more ...
less ...
Published in...
All
Legends in consumer behavior
32
International journal of hospitality management
26
Journal of business research : JBR
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Legends in marketing
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The journal of services marketing
7
Cornell hospitality quarterly : CQ
5
Journal of hospitality marketing & management
5
International journal of contemporary hospitality management
4
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of marketing theory and practice
3
Journal of global marketing
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of the Academy of Marketing Science
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
European journal of marketing
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of macromarketing
1
Journal of marketing theory and practice : JMTP
1
Journal of retailing
1
Marketing intelligence & planning
1
Marketing theory
1
Review of marketing research
1
The journal of product & brand management
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
152
Showing
1
-
10
of
152
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Instant karma : how the karmic-investment mindset affects customer engagement with corporate charitable giving requests
Xue, Xunyue
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 770-782
Persistent link: https://www.econbiz.de/10014633713
Saved in:
2
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
3
Reducing resistance to sponsorship disclosure : the role of experiential versus material posts
Shuqair, Saleh
;
Viglia, Giampaolo
;
Pinto, Diego Costa
; …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 959-973
Persistent link: https://www.econbiz.de/10014582416
Saved in:
4
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
5
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
6
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
7
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
8
The growing importance of customer-centric support services for improving customer experience
Sheth, Jagdish N.
;
Jain, Varsha
;
Ambika, Anupama
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303770
Saved in:
9
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
10
The effect of smart shopper self-perceptions on word-of-mouth behaviors in the loyalty reward program context
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
2
,
pp. 243-266
Persistent link: https://www.econbiz.de/10012800229
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->