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~language:"eng"
~person:"Bilgihan, Anil"
~subject:"Customer satisfaction"
~subject:"Innovation adoption"
~subject:"United States"
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Customer satisfaction
Innovation adoption
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Bilgihan, Anil
Duso, Tomaso
11
Jung, Astrid
8
Liébana-Cabanillas, Francisco
8
Dwivedi, Yogesh Kumar
7
Miravete, Eugenio J.
7
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Journal of retailing and consumer services
2
International journal of contemporary hospitality management
1
International journal of hospitality management
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ECONIS (ZBW)
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Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
2
What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Chuah, Stephanie Hui-wen
;
Marimuthu, Malliga
; …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 124-136
Persistent link: https://www.econbiz.de/10011697928
Saved in:
3
The effects of distributive, procedural, and interactional justice on customer retention : an empirical investigation in the mobile telecom industry in Tunisia
Ammari, Nedra Bahri
;
Bilgihan, Anil
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 89-100
Persistent link: https://www.econbiz.de/10011729726
Saved in:
4
Understanding the mobile payment technology acceptance based on valence theory : a case of restaurant transactions
Ozturk, Ahmet Bulent
;
Bilgihan, Anil
;
Salehi-Esfahani, Saba
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2027-2049
Persistent link: https://www.econbiz.de/10011783509
Saved in:
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