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~language:"eng"
~person:"Mattila, Anna S."
~subject:"China"
~subject:"Corporate social responsibility"
~subject:"Konsumentenverhalten"
~type_genre:"Article in journal"
~type_genre:"Conference proceedings"
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China
Corporate social responsibility
Konsumentenverhalten
Consumer behaviour
97
Dienstleistungsqualität
38
Service quality
38
Beziehungsmarketing
36
Customer satisfaction
36
Kundenzufriedenheit
36
Relationship marketing
36
Beschwerdemanagement
24
Complaint management
24
Gastronomie
21
Restaurant industry
21
Hotel industry
20
Hotellerie
20
Corporate Social Responsibility
18
USA
18
United States
18
Emotion
16
Experiment
13
Preismanagement
13
Pricing strategy
13
Gastgewerbe
12
Hospitality industry
12
Customer service
10
Kundenservice
10
Advertising effects
8
Gender
8
Internet marketing
8
Online-Marketing
8
Viral marketing
8
Virales Marketing
8
Werbewirkung
8
CSR
7
Geschlecht
7
Kundenbindungsprogramm
7
Loyalty program
7
Advertising
6
Firm performance
6
Selbstbedienung
6
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67
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2
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Article
101
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Article in journal
Conference proceedings
Aufsatz in Zeitschrift
101
Aufsatz im Buch
1
Book section
1
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English
Author
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Mattila, Anna S.
Rozelle, Scott
181
Huang, Jikun
142
Han, Heesup
123
Wu, Yanrui
102
Chan, Kam C.
98
Smyth, Russell
94
Kong, Dongmin
93
Li, Shi
93
Fung, Hung-gay
91
Zhang, Wei
89
Lin, Boqiang
87
Yao, Shujie
84
Cai, Fang
81
Wang, Ying
80
Zhang, Linxiu
79
Li, Jing
77
Lusk, Jayson L.
77
Wan, Guanghua
76
Li, Yuan
75
Phau, Ian
75
Lee, Chien-chiang
74
Zhang, Jing
74
Huang, Yiping
73
Zhang, Yan
73
Wang, Lei
71
Cooke, Fang Lee
70
Yang, Yang
70
Liu, Yang
69
Khare, Arpita
68
Zhang, Xiaobo
68
Zhang, Junsen
67
Li, Jie
66
Dwivedi, Yogesh Kumar
65
Loureiro, Sandra Maria Correia
63
Wu, Jie
63
Zhang, Jie
63
Zhang, Min
63
Lin, Justin Yifu
62
Nayga, Rodolfo M.
62
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International journal of hospitality management
27
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The journal of services marketing
7
Cornell hospitality quarterly : CQ
6
Journal of hospitality marketing & management
5
International journal of contemporary hospitality management
4
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
European journal of marketing
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
The journal of product & brand management
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
101
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1
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10
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101
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date (oldest first)
1
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
2
Reducing resistance to sponsorship disclosure : the role of experiential versus material posts
Shuqair, Saleh
;
Viglia, Giampaolo
;
Pinto, Diego Costa
; …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 959-973
Persistent link: https://www.econbiz.de/10014582416
Saved in:
3
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
4
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
5
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
6
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
7
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
8
The effect of smart shopper self-perceptions on word-of-mouth behaviors in the loyalty reward program context
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
2
,
pp. 243-266
Persistent link: https://www.econbiz.de/10012800229
Saved in:
9
The effects of message framing in CSR advertising on consumers' emotions, attitudes, and behavioral intentions
Stadlthanner, Katja Anna
;
Andreu, Luisa
;
Ribeiro, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 777-796
Persistent link: https://www.econbiz.de/10013357136
Saved in:
10
Effects of visual cues and social density on beverage consumption : a field experiment in a bar
Kim, Min Gyung
;
Yang, Hyunjoo
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 182-194
Persistent link: https://www.econbiz.de/10013256789
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