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~language:"eng"
~person:"Rutherford, Brian N."
~person:"Wieseke, Jan"
~subject:"Beziehungsmarketing"
~subject:"Künstliche Intelligenz"
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Beziehungsmarketing
Künstliche Intelligenz
Salespeople
40
Verkaufspersonal
40
Selling
14
Verkauf
14
Relationship marketing
13
Arbeitszufriedenheit
11
Job satisfaction
11
Customer satisfaction
8
Kundenzufriedenheit
8
Employee retention
7
Mitarbeiterbindung
7
B-to-B-Marketing
5
Burnout
5
Business-to-business marketing
5
Consumer behaviour
5
Konsumentenverhalten
5
Emotion
4
Anforderungsprofil
3
Arbeitsleistung
3
Artificial intelligence
3
Einzelhandel
3
Job performance
3
Lieferantenmanagement
3
Measurement
3
Messung
3
Occupational profile
3
Retail trade
3
Sales
3
Sales performance
3
Stress
3
Supplier relationship management
3
USA
3
United States
3
Work stress
3
Arbeitspsychologie
2
Außendienst
2
Dienstleistungsqualität
2
Dienstleistungssektor
2
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16
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16
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English
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Rutherford, Brian N.
Wieseke, Jan
Agnihotri, Raj
15
Itani, Omar S.
12
Singh, Ramendra
12
Alavi, Sascha
11
Schwepker, Charles H. <Jr.>
11
Chaker, Nawar N.
10
Habel, Johannes
10
Homburg, Christian
9
Ahearne, Michael
8
Rapp, Adam
8
Schmitz, Christian
8
Rodriguez, Michael
7
Zablah, Alex R.
7
Bush, Alan J.
6
Lam, Son K.
6
Moncrief, William C.
6
Terho, Harri
6
Essl, Andrea
5
Good, Megan C.
5
Guenzi, Paolo
5
Hochstein, Bryan
5
Jaramillo, Fernando
5
Jones, Eli
5
Klarmann, Martin
5
Kosfeld, Michael
5
Koshy, Abraham
5
Kröll, Markus
5
Palmatier, Robert W.
5
Pullins, Ellen
5
Tanner, John F.
5
Udayana, Ida Bagus Nyoman
5
Bolander, Willy
4
Brown, Tom
4
DeCarlo, Thomas E.
4
Folse, Judith Anne Garretson
4
Friend, Scott B.
4
Hughes, Douglas E.
4
Hur, Won-Moo
4
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Journal of the Academy of Marketing Science
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of personal selling & sales management : JPSSM
2
The journal of personal selling & sales management : JPSSM
2
Journal of business research : JBR
1
Journal of marketing
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of retailing
1
Journal of service research : JSR
1
Schmalenbach business review : sbr
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
16
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1
No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
Saved in:
2
Single versus multiple salesforce go-to-market strategy : the impact of sales orientation on conflict, salesperson-owned loyalty and buyer-exit propensity
Anaza, Nwamaka A.
;
Rutherford, Brian N.
;
Wu, Gavin Jiayun
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
3
,
pp. 680-697
Persistent link: https://www.econbiz.de/10013539371
Saved in:
3
What comprises a successful key account manager? : differences in the drivers of sales performance between key account managers and regular salespeople
Hengstebeck, Berenika B.
;
Kassemeier, Roland
;
Wieseke, Jan
- In:
Industrial marketing management : the international …
106
(
2022
),
pp. 392-404
Persistent link: https://www.econbiz.de/10014226538
Saved in:
4
Drown or blossom? : the impact of perceived chronic time pressure on retail salespeople's performance and customer-salesperson relationships
Ryari, Hanaa
;
Alavi, Sascha
;
Wieseke, Jan
- In:
Journal of retailing
97
(
2021
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10012648989
Saved in:
5
The impact of skill discretion and work demands on salesperson job satisfaction : the mediating influence of the burnout facets
Matthews, Lucy M.
;
Rutherford, Brian N.
- In:
Journal of personal selling & sales management : JPSSM
41
(
2021
)
1
,
pp. 17-27
Persistent link: https://www.econbiz.de/10012483626
Saved in:
6
When do customers perceive customer centricity? : the role of a firm's and salespeople's customer orientation
Habel, Johannes
;
Kassemeier, Roland
;
Alavi, Sascha
; …
- In:
Journal of personal selling & sales management : JPSSM
40
(
2020
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012200908
Saved in:
7
The risky side of inspirational appeals in personal selling : when do customers infer ulterior salesperson motives?
Alavi, Sascha
;
Habel, Johannes
;
Schmitz, Christian
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
3
,
pp. 323-343
Persistent link: https://www.econbiz.de/10011963039
Saved in:
8
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
9
Psychological contract breach's antecedents and outcomes in salespeople : the roles of psychological climate, job attitudes, and turnover intention
Hartmann, Nathaniel N.
;
Rutherford, Brian N.
- In:
Industrial marketing management : the international …
51
(
2015
),
pp. 158-170
Persistent link: https://www.econbiz.de/10011422822
Saved in:
10
The moderating effects of gender and inside versus outside sales role in multifaceted job satisfaction
Rutherford, Brian N.
;
Marshall, Greg W.
;
Park, Jungkun
- In:
Journal of business research : JBR
67
(
2014
)
9
,
pp. 1850-1856
Persistent link: https://www.econbiz.de/10010379220
Saved in:
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