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~language:"eng"
~person:"Seger-Guttmann, Tali"
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Seger-Guttmann, Tali
Gustafsson, Anders
10
Mattila, Anna S.
10
Edvardsson, Bo
9
Van Vaerenbergh, Yves
9
Wirtz, Jochen
9
Kumar, Anuj
8
Barnes, Donald C.
7
McColl-Kennedy, Janet R.
7
Miao, Li
7
Netessine, Serguei
7
Sharma, Piyush
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Shin, Hyunju
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Sirianni, Nancy J.
7
Söderlund, Magnus
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Walsh, Gianfranco
7
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6
Bowen, David E.
6
Collier, Joel E.
6
Ellinger, Alexander E.
6
Gremler, Dwayne D.
6
Groth, Markus
6
Gruber, Thorsten
6
Medler-Liraz, Hana
6
Ruyter, Ko de
6
Brady, Michael K.
5
Dagger, Tracey S.
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Grewal, Dhruv
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Hinson, Robert
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Larivière, Bart
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Lucas, Robert W.
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Lyu, Yijing
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Mathies, Christine
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Prentice, Catherine
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Román, Sergio
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Streukens, Sandra
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Subramony, Mahesh
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Voorhees, Clay M.
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Journal of retailing and consumer services
2
International journal of hospitality management
1
The journal of services marketing
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The service industries journal
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ECONIS (ZBW)
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1
Flirting in service encounters : does the server's sex matter?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 549-562
Persistent link: https://www.econbiz.de/10014276930
Saved in:
2
The joint effect of flirting and emotional labor on customer service-related outcomes
Medler-Liraz, Hana
;
Seger-Guttmann, Tali
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012502728
Saved in:
3
Hospitality service employees' flirting displays : emotional labor or commercial friendship?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
International journal of hospitality management
73
(
2018
),
pp. 102-107
Persistent link: https://www.econbiz.de/10011886699
Saved in:
4
Illegitimate returns as a trigger for customers' ethical dissonance
Seger-Guttmann, Tali
;
Vilnai-Yavetz, Iris
;
Wang, Chen-Ya
; …
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 120-131
Persistent link: https://www.econbiz.de/10011929912
Saved in:
5
Does emotional labor moderate customer participation and buying?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 356-373
Persistent link: https://www.econbiz.de/10011564156
Saved in:
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