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Search: subject:"Blame Attribution"
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Blame attribution
13
Consumer behaviour
8
Konsumentenverhalten
8
blame attribution
5
Arbeitsverhalten
4
Emotion
4
Work behaviour
4
Anger
3
Beschwerdemanagement
3
Brand image
3
Brand management
3
Complaint management
3
Dienstleistungsqualität
3
Markenführung
3
Markenimage
3
Revenge
3
Service quality
3
Blame Attribution
2
Brand
2
Customer satisfaction
2
Desire for revenge
2
Empathy
2
Kundenzufriedenheit
2
Markenartikel
2
Negative word of mouth
2
Other-blame regret
2
Sadness
2
Self-blame regret
2
USA
2
Uncivil customers
2
United States
2
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1
African Americans
1
Algorithm
1
Algorithmic interpretability
1
Algorithmic mistakes
1
Algorithmus
1
Arbeitskräfte
1
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1
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Bedi, Akanksha
2
Wang, Cheng Lu
2
Wu, Ruijuan
2
Abdullah, A. B. M.
1
Ahmed, Ezaz
1
Alarcon, Gene M.
1
Apostolidis, Chrysostomos
1
Bell, Myrtle P.
1
Boeuf, Benjamin
1
Bowling, Nathan A.
1
Brown, Jane
1
Buckley, Cynthia J.
1
Chan, Eugene
1
Chen, Changdong
1
Chiang, Yi-Fang
1
Chih, Wen-Hai
1
Clem, Ralph S.
1
Dacin, Peter A.
1
Davis, Svetlana V.
1
Dunn, Brian
1
Farquhar, Jillian Dawes
1
Gao, Ying
1
Hartmann, Nathaniel H.
1
Herron, Erik S.
1
Ho Xuan Huong
1
Hsu, Li-Chun
1
Jensen, Matthew L.
1
Kim, Kawon Kathy
1
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1
Le, Angelina Nhat Hanh
1
Leopold, Joy
1
Li, Jinping
1
Lin, Wei-Ching
1
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1
Palmeira, Mauricio
1
Ralston, Ryan
1
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1
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1
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1
Seo, Sunhee
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Journal of business research : JBR
2
Equality, Diversity and Inclusion: An International Journal
1
Eurasian geography and economics
1
European Journal of Marketing
1
European journal of marketing : EJM
1
International journal of hospitality management
1
International marketing review
1
Journal of Services Marketing
1
Journal of business ethics : JOBE
1
Journal of global marketing
1
Journal of management information systems : JMIS
1
Marketing intelligence & planning
1
Marketing theory
1
Psychology & marketing
1
South Asian journal of management : SAJM
1
The international journal of business and finance research : IJBFR
1
The journal of product & brand management
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ECONIS (ZBW)
17
Other ZBW resources
3
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1
How consumers respond to service failures caused by algorithmic mistakes : the role of algorithmic interpretability
Chen, Changdong
- In:
Journal of business research : JBR
176
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014550349
Saved in:
2
Blaming me, blaming you! : the pendulum of blame in payday lending
Brown, Jane
;
Apostolidis, Chrysostomos
;
Farquhar, …
- In:
Marketing theory
21
(
2021
)
4
,
pp. 517-538
Persistent link: https://www.econbiz.de/10012660661
Saved in:
3
Explaining consumer-brand forgiveness through the lens of narcissism
Siamagka, Nikoletta-Theofania
- In:
Marketing intelligence & planning
41
(
2023
)
3
,
pp. 360-374
Persistent link: https://www.econbiz.de/10014313015
Saved in:
4
Don't blame the powerless : the impact of hierarchy on reactions to responses to ethical scandals
Palmeira, Mauricio
;
Hartmann, Nathaniel H.
;
Chan, Eugene
; …
- In:
Journal of business research : JBR
165
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014332180
Saved in:
5
Understanding consumers' upward
blame
attribution
, revenge and reconciliation toward multinational versus domestic brand scandals
Yuan, Shaofeng
;
Li, Jinping
;
Gao, Ying
- In:
International marketing review
40
(
2023
)
6
,
pp. 1432-1455
Persistent link: https://www.econbiz.de/10014470383
Saved in:
6
This brand is who I am ... or is it? : examining changes in motivation to maintain brand attachment
Davis, Svetlana V.
;
Dacin, Peter A.
- In:
The journal of product & brand management
31
(
2022
)
7
,
pp. 1125-1139
Persistent link: https://www.econbiz.de/10013429063
Saved in:
7
Consumer boycott responses to corporate social irrespnsibility : evidence from Taiwan
Chiang, Yi-Fang
- In:
The international journal of business and finance …
16
(
2022
)
1
,
pp. 71-91
Persistent link: https://www.econbiz.de/10013412510
Saved in:
8
Attribution of responsibility after failures within platform ecosystems
Dunn, Brian
;
Jensen, Matthew L.
;
Ralston, Ryan
- In:
Journal of management information systems : JMIS
38
(
2021
)
2
,
pp. 546-570
Persistent link: https://www.econbiz.de/10012624137
Saved in:
9
Modeling revenge and avoidance in the mobile service industry : moderation role of technology anxiety
Hsu, Li-Chun
;
Wang, Kai-Yu
;
Chih, Wen-Hai
;
Lin, Wei-Ching
- In:
The service industries journal
41
(
2021
)
15/16
,
pp. 1029-1052
Persistent link: https://www.econbiz.de/10012695309
Saved in:
10
Relationship betweem psychological contract breach and employee outcomes : moderating role of
blame
attribution
Ahmed, Ezaz
;
Abdullah, A. B. M.
;
Murad, Md. Wahid
- In:
South Asian journal of management : SAJM
27
(
2020
)
3
,
pp. 7-30
Persistent link: https://www.econbiz.de/10012438019
Saved in:
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