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~person:"Babakus, Emin"
~person:"Verbeke, Willem J. M. I."
~subject:"Customer satisfaction"
~subject:"Theorie"
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Customer satisfaction
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Babakus, Emin
Verbeke, Willem J. M. I.
Agnihotri, Raj
6
Bardey, David
5
Gromb, Denis
5
Martimort, David
5
Pouyet, Jérôme
5
Ahearne, Michael
4
Chaker, Nawar N.
4
Homburg, Christian
4
Jaramillo, Fernando
4
Lam, Son K.
4
Rutherford, Brian N.
4
Wieseke, Jan
4
Zablah, Alex R.
4
Atasu, Atalay
3
Baker, Thomas L.
3
Barnes, Donald C.
3
Flaherty, Karen E.
3
Gabler, Colin B.
3
Haas, Alexander
3
Hochstein, Bryan
3
Inderst, Roman
3
Itani, Omar S.
3
Iyer, Rajesh
3
Johlke, Mark C.
3
Johnson, Jeff S.
3
Kraus, Florian
3
Krush, Michael T.
3
Oh, Joon-Hee
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Sudhir, K.
3
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3
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3
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2
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2
Anaza, Nwamaka A.
2
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2
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Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
4
Rotterdam Institute for Business Economic Studies
2
European journal of marketing : EJM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of retailing
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ECONIS (ZBW)
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1
Genetic and psychological underpinnings of motivation and satisfaction of industrial salespeople
Bagozzi, Richard P.
;
Verbeke, Willem J. M. I.
- In:
Industrial marketing management : the international …
85
(
2020
),
pp. 69-83
Persistent link: https://www.econbiz.de/10012212026
Saved in:
2
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
3
The role of customer orientation as a moderator of the job demand-burnout-performance relationship : a surface-level trait perspective
Babakus, Emin
;
Yavas, Ugur
;
Ashill, Nicholas J.
- In:
Journal of retailing
85
(
2009
)
4
,
pp. 480-492
Persistent link: https://www.econbiz.de/10003930089
Saved in:
4
When salespeople lose face : differential coping responses to customer-versus manager-evoked shame
Verbeke, Willem J. M. I.
;
Pieters, Rik
;
Zeelenberg, Marcel
-
1999
Persistent link: https://www.econbiz.de/10001433432
Saved in:
5
The effect of self-, colleague-, and average-referenced goal difficulty on sales performance
Verbeke, Willem J. M. I.
(
contributor
)
-
1998
Persistent link: https://www.econbiz.de/10000990732
Saved in:
6
Autonomic feedback in stressful environments : how do individual differences in automatic feedback relate to burnout, job performance, and job attitudes in sales people
Klein, David
;
Verbeke, Willem J. M. I.
-
1998
Persistent link: https://www.econbiz.de/10000994247
Saved in:
7
Trust appraisal of a salesperson who displays ethically compromising behavior : the role of personality traits
Verbeke, Willem J. M. I.
;
Antonides, Gerrit
;
Linden, …
-
1998
Persistent link: https://www.econbiz.de/10000994370
Saved in:
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