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~person:"Badgaiyan, Anant Jyoti"
~person:"Groth, Markus"
~subject:"Brand image"
~subject:"Dienstleistungsqualität"
~subject:"Personality psychology"
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Brand image
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Badgaiyan, Anant Jyoti
Groth, Markus
Dufwenberg, Martin
9
Bagozzi, Richard P.
8
Battigalli, Pierpaolo
8
Han, Heesup
8
Ladhari, Riadh
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Vinh Van Thai
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ECONIS (ZBW)
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1
A meta-analysis of the impact of customer mistreatment on service employees' affective, attitudinal and behavioral outcomes
Wu, Yu
;
Groth, Markus
;
Zhang, Kaixin
;
Minbashian, Amirali
- In:
Journal of service management
34
(
2023
)
5
,
pp. 896-940
Persistent link: https://www.econbiz.de/10014456504
Saved in:
2
A motivational approach to emotional labor : examining the link between goal orientation and emotional labor strategies
Esmaeilikia, Mahsa
;
Groth, Markus
- In:
Journal of management & organization : JMO
28
(
2022
)
6
,
pp. 1280-1300
Persistent link: https://www.econbiz.de/10013428993
Saved in:
3
If brands are people, then people are impulsive : assessing the connection between brand personality and impulsive buying behaviour
Badgaiyan, Anant Jyoti
;
Dixit, Saumya
;
Verma, Anshul
- In:
The journal of brand management : an international journal
24
(
2017
)
6
,
pp. 622-638
Persistent link: https://www.econbiz.de/10011771423
Saved in:
4
When the going gets tough, the tough keep working : impact of emotional labor on absenteeism
Nguyen, Helena
;
Groth, Markus
;
Johnson, Anya
- In:
Journal of management : JOM
42
(
2016
)
3
,
pp. 615-643
Persistent link: https://www.econbiz.de/10011449606
Saved in:
5
Impulsive buying tendency : measuring important relationships with a new perspective and an indigenous scale
Badgaiyan, Anant Jyoti
;
Verma, Anshul
;
Dixit, Saumya
- In:
IIMB management review
28
(
2016
)
4
,
pp. 186-199
Persistent link: https://www.econbiz.de/10011868746
Saved in:
6
A dyadic model of customer orientation : mediation and moderation effects
Brach, Simon
;
Walsh, Gianfranco
;
Hennig-Thurau, Thorsten
; …
- In:
British journal of management : BJM
26
(
2015
)
2
,
pp. 292-309
Persistent link: https://www.econbiz.de/10011305602
Saved in:
7
Intrinsic factors affecting impulsive buying behaviour : evidence from India
Badgaiyan, Anant Jyoti
;
Verma, Anshul
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 537-549
Persistent link: https://www.econbiz.de/10010388538
Saved in:
8
Following display rules in good or bad faith? : customer orientation as a moderator of the display rule-emotional labor relationship
Allen, Joseph A.
;
Pugh, S. Douglas
;
Grandey, Alicia A.
; …
- In:
Human performance
23
(
2010
)
2
,
pp. 101-115
Persistent link: https://www.econbiz.de/10003978684
Saved in:
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