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~person:"Bansal, Nitin"
~person:"Narteh, Bedman"
~type_genre:"Article in journal"
~type_genre:"Textbook"
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Electronic Banking
9
Electronic banking
9
Ghana
5
India
4
Indien
4
Bank
3
Bankgeschäft
3
Banking services
3
Beziehungsmarketing
3
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Relationship marketing
3
Service quality
3
trust
3
Betriebliches Bildungsmanagement
2
Consumer behaviour
2
Digitalisierung
2
Digitization
2
Electronic money
2
Elektronisches Geld
2
Employer-provided training
2
Innovation adoption
2
Innovationsakzeptanz
2
Konsumentenverhalten
2
Mobile communications
2
Mobilkommunikation
2
cost reduction
2
digital banking services
2
frequency of training
2
internet
2
risk
2
Automated teller machine
1
Banking
1
Confidence
1
Core service
1
Data security
1
Datensicherheit
1
Financial inclusion
1
Financial services
1
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9
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Article in journal
Textbook
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9
research-article
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English
9
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Bansal, Nitin
Narteh, Bedman
Karjaluoto, Heikki
10
Dwivedi, Yogesh Kumar
9
Laukkanen, Tommi
8
Shaikh, Aijaz A.
8
Shankar, Amit
7
Carbó Valverde, Santiago
6
Floros, Christos
6
Brun, Isabelle
5
Chawla, Deepak
5
George, Ajimon
5
Giordani, Georgia
5
Glavee-Geo, Richard
5
Hanafizadeh, Payam
5
Joshi, Himanshu
5
Keramati, Abbas
5
Liébana-Cabanillas, Francisco
5
Ozuem, Wilson
5
Rajaobelina, Lova
5
Rana, Nripendra P.
5
Al-Hawari, Mohd Ahmad
4
Ali, Liaqat
4
Changchit, Chuleeporn
4
Chauhan, Vikas
4
Dhingra, Sanjay
4
Dimitriadis, Sergios
4
Govindaluri, Srikrishna Madhumohan
4
Hassan, M. Kabir
4
Iheanachor, Nkemdilim
4
Jarunee Wonglimpiyarat
4
Jebarajakirthy, Charles
4
Kesharwani, Ankit
4
Knüfermann, Markus
4
Kundu, Sukanya
4
Kyrezis, Nikolaos
4
Leinonen, Harry
4
Mann, Bikram Jit Singh
4
Mansumitrchai, Somkiat
4
Moormann, Jürgen
4
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Published in...
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Finance India : the quarterly journal of Indian Institute of Finance
1
International journal of business and globalisation : IJBG
1
International journal of business and systems research : IJBSR
1
International journal of electronic customer relationship management : IJECRM
1
International journal of emerging markets
1
International journal of public sector performance management : IJPSPM
1
International journal of quality & reliability management
1
Managing service quality : MSQ ; an international journal
1
The service industries journal
1
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ECONIS (ZBW)
9
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1
The impact of customer's awareness level on the sustainability of payment banks in India
Bansal, Nitin
- In:
International journal of public sector performance …
11
(
2023
)
4
,
pp. 435-450
Persistent link: https://www.econbiz.de/10014313383
Saved in:
2
Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana
Narteh, Bedman
;
Yeboah-Asiamah, Eric
;
Mackin, Eric Ato
- In:
International journal of business and systems research …
16
(
2022
)
1
,
pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
Saved in:
3
The impact of customer's training of digital banking services on its acceptability by customers' in India
Bansal, Nitin
;
Pareek, Nishtha
;
Nigam, Abhinav
- In:
International journal of business and globalisation : IJBG
30
(
2022
)
2
,
pp. 207-231
Persistent link: https://www.econbiz.de/10013194076
Saved in:
4
The impact of training programme of digital banking services to employees of unorganised sector and their acceptability in India
Bansal, Nitin
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 246-272
Persistent link: https://www.econbiz.de/10012509231
Saved in:
5
Awareness of password management and adoption of digital banking services in rural India
Bansal, Nitin
- In:
Finance India : the quarterly journal of Indian …
34
(
2020
)
2
,
pp. 861-874
Persistent link: https://www.econbiz.de/10012792311
Saved in:
6
Customer behavioural intentions towards mobile money services adoption in Ghana
Narteh, Bedman
;
Mahmoud, Mahmoud Abdulai
;
Amoh, Simon
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 426-447
Persistent link: https://www.econbiz.de/10011760429
Saved in:
7
Perceived service quality and satisfaction of self-service technology : the case of automated teller machines
Narteh, Bedman
- In:
International journal of quality & reliability management
32
(
2015
)
4
,
pp. 361-380
Persistent link: https://www.econbiz.de/10011305182
Saved in:
8
Service quality in automated teller machines : an empirical investigation
Narteh, Bedman
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 62-89
Persistent link: https://www.econbiz.de/10009770751
Saved in:
9
Key determinant factors for retail bank switching in Ghana
Narteh, Bedman
- In:
International journal of emerging markets
8
(
2013
)
4
,
pp. 409-427
Persistent link: https://www.econbiz.de/10010364232
Saved in:
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