Service quality in automated teller machines : an empirical investigation
Year of publication: |
2013
|
---|---|
Authors: | Narteh, Bedman |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 23.2013, 1, p. 62-89
|
Subject: | Dienstleistungsqualität | Service quality | Electronic Banking | Electronic banking | Ghana |
-
Electronic banking service quality : perception of customers in the Greater Accra Region of Ghana
Tetteh, Joseph Emmanuel, (2022)
-
Narteh, Bedman, (2015)
-
Key determinant factors for retail bank switching in Ghana
Narteh, Bedman, (2013)
- More ...
-
SME bank selection and patronage behaviour in the Ghanaian banking industry
Narteh, Bedman, (2013)
-
Corporate reputation and retail bank selection: the moderating role of brand image
Narteh, Bedman, (2019)
-
Service quality and customer satisfaction in Ghanaian retail banks : the moderating role of price
Narteh, Bedman, (2018)
- More ...