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~person:"Benbasat, Izak"
~person:"Law, Chun Hung Roberts"
~person:"Li, Hengyun"
~subject:"Viral marketing"
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Viral marketing
Online retailing
14
Online-Handel
14
Personalisierung
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Personalization
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Consumer behaviour
7
Konsumentenverhalten
7
Virales Marketing
7
E-commerce
6
Electronic Commerce
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Internet marketing
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Online-Marketing
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Social Web
4
Social web
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Confidence
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Customer satisfaction
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Data Mining
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Data mining
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Kundenzufriedenheit
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Online review
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Vertrauen
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Cognition
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Decision
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Entscheidung
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Experiment
2
Hotel industry
2
Hotellerie
2
Kognition
2
Management information system
2
Management-Informationssystem
2
electronic commerce
2
online recommenders
2
personalization
2
recommendation agent
2
recommendation sources
2
2007-2012
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Apologetic responses
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Artificial intelligence
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Aspect-based sentiment analysis
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Beschwerdemanagement
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Benbasat, Izak
Law, Chun Hung Roberts
Li, Hengyun
Kim, Jong Min
4
Moro, Sérgio
4
Carrera, Clara
3
Law, Rob
3
Lok, Peter
3
Martínez-de-Albéniz, Victor
3
Sosa, Manuel
3
Sparks, Beverley
3
Ye, Qiang
3
Aggarwal, Rohit
2
Benlian, Alexander
2
Bilgihan, Anil
2
Borghi, Matteo
2
Cenfetelli, Ronald T.
2
Chatterjee, Swagato
2
Dens, Nathalie
2
Elwalda, Abdulaziz
2
Fang, Xiao
2
Furner, Christopher P.
2
Gross, Rainer
2
Grottke, Michael
2
Gu, Bin
2
Guerreiro, João Pedro Silva Martins
2
Iacobucci, Dawn
2
Jha, Subhash
2
Jia, Susan
2
Kim, Moon-Yong
2
Knoll, Julian
2
Korchmar, Simon
2
Kumar, Anuj
2
Kumar, Naveen
2
Kwok, Linchi
2
Li, Xiaolin
2
Lis, Bettina
2
Mai, Feng
2
Mariani, Marcello M.
2
Midha, Vishal
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International journal of hospitality management
2
Journal of management information systems : JMIS
2
International journal of contemporary hospitality management
1
Journal of hospitality marketing & management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Li, Hengyun
;
Yu, Bruce X. B.
;
Li, Gang
;
Gao, Huicai
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013555009
Saved in:
2
How rainy-day blues affect customers’ evaluation behavior : evidence from online reviews
Zhang, Ziqiong
;
Qiao, Shuchen
;
Li, Hengyun
;
Zhang, Zili
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013266147
Saved in:
3
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
4
The relative effect of the convergence of product recommendations from various online sources
Xu, Jingjun
;
Benbasat, Izak
;
Cenfetelli, Ronald T.
- In:
Journal of management information systems : JMIS
37
(
2020
)
3
,
pp. 788-819
Persistent link: https://www.econbiz.de/10012414496
Saved in:
5
A two-stage model of generating product advice : proposing and testing the complementarity principle
Xu, Jingjun
;
Benbasat, Izak
;
Cenfetelli, Ronald T.
- In:
Journal of management information systems : JMIS
34
(
2017
)
3
,
pp. 826-862
Persistent link: https://www.econbiz.de/10011803141
Saved in:
6
Assessing hotel-related smartphone apps using online reviews
Wang, Dan
;
Xiang, Zheng
;
Law, Chun Hung Roberts
;
Ki, …
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 291-313
Persistent link: https://www.econbiz.de/10011499209
Saved in:
7
The influence of online reviews to online hotels booking intentions
Zhao, Xinyuan
;
Wang, Liang
;
Guo, Xiao
;
Law, Chun Hung …
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1343-1364
Persistent link: https://www.econbiz.de/10011403403
Saved in:
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