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~person:"Blankson, Charles"
~person:"Gera, Rajat"
~person:"Kiehling, Hartmut"
~person:"Mankila, Merja"
~subject:"Personal banking"
~type:"article"
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Search: subject_exact:"Massengeschäft von Banken"
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Personal banking
Privatkundengeschäft
16
Bundling strategy
5
Dienstleistungsqualität
5
Leistungsbündel
5
Service quality
5
Ghana
4
India
4
Indien
4
Consumer behaviour
3
Customer satisfaction
3
Financial services
3
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1985-1996
1
Bank
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Bank marketing
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Bankgeschäft
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Banking services
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Bankmarketing
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Banks
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Central Africa
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Consumers
1
Corporate policy
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Cost function
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Customer behaviour
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Dienstleistungsmarketing
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Emerging economies
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Kostenfunktion
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Blankson, Charles
Gera, Rajat
Kiehling, Hartmut
Mankila, Merja
Leichtfuß, Reinhold
10
Narteh, Bedman
7
Oehler, Andreas
6
Consoli, Davide
5
Durkin, Mark
5
Heinemann, Friedrich
5
Paul, Stephan
5
Schüler, Martin
5
Stein, Stefan
5
Al-Hawari, Mohd Ahmad
4
Ashill, Nicholas J.
4
Burgstaller, Johann
4
Cocca, Teodoro D.
4
Cutcher, Leanne
4
De Chernatony, Leslie
4
Dimitriadis, Sergios
4
Jham, Vimi
4
Kaltofen, Daniel
4
Kleimeier, Stefanie
4
Knüfermann, Markus
4
Rodeia, Pedro
4
Rudolf, Markus
4
Sander, Harald
4
Wallace, Elaine
4
Waschiczek, Walter
4
Berger, Sven C.
3
Buil, Isabel
3
Bühler, Wilhelm
3
Chang, Chuen-ping
3
Devesh, Sonal
3
Gensler, Sonja
3
Gibbs, Tanya
3
Gupta, Priyanshi
3
Hackethal, Andreas
3
Jaiswal, Deepak
3
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Essays on strategic price bundling in retail banking
5
Die Bank
2
The international journal of bank marketing : IJBM
2
Thunderbird international business review
2
International journal of Indian culture and business management
1
International journal of financial services management : IJFSM
1
International journal of services, economics and management
1
Journal of African business
1
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ECONIS (ZBW)
16
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1
The role of positioning in the retail banking industry of Sub-Saharan Africa
Blankson, Charles
;
Ketron, Seth
;
Darmoe, Joseph
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 685-713
Persistent link: https://www.econbiz.de/10011729052
Saved in:
2
An integrated model of quality for mass services in the context of the Ghanaian retail banking sector
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Thunderbird international business review
58
(
2016
)
5
,
pp. 425-438
Persistent link: https://www.econbiz.de/10011566226
Saved in:
3
An evaluation of an integrated perspective of perceived service quality for retail banking services in India
Mittal, Sanjiv
;
Gera, Rajat
;
Batra, Dharminder Kumar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 330-350
Persistent link: https://www.econbiz.de/10011383612
Saved in:
4
Linking perceived service quality dimensions, customer satisfaction and perceived vlue with behavioural intentions in Indian retail banking : an SEM study
Gera, Rajat
;
Sebastian, V. J.
- In:
International journal of Indian culture and business …
5
(
2012
)
6
,
pp. 667-695
Persistent link: https://www.econbiz.de/10009630136
Saved in:
5
A path analysis of perceived service quality, customer satisfaction, perceived value, and behavioural intentions in Indian retail banking
Gera, Rajat
- In:
International journal of financial services management …
5
(
2011
)
1
,
pp. 83-105
Persistent link: https://www.econbiz.de/10008907168
Saved in:
6
Investigating the link between service quality, value, satisfaction and behavioural intentions in a public sector bank in India
Gera, Rajat
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10008908368
Saved in:
7
Retail bank selection in developed and developing countries : a cross-national study of students' bank-selection criteria
Blankson, Charles
;
Omar, Ogenyi Ejye
;
Cheng, Julian …
- In:
Thunderbird international business review
51
(
2009
)
2
,
pp. 183-198
Persistent link: https://www.econbiz.de/10003824278
Saved in:
8
The development of a scale measuring consumers' selection of retail banks in Ghana
Blankson, Charles
;
Mbah, Chris H. N.
;
Owusu-Frempong, …
- In:
Journal of African business
10
(
2009
)
2
,
pp. 182-202
Persistent link: https://www.econbiz.de/10003912523
Saved in:
9
Private Banking im Nahen Osten : glänzendes Geschäft
Kiehling, Hartmut
- In:
Die Bank
(
2007
)
10
,
pp. 44-49
Persistent link: https://www.econbiz.de/10003537688
Saved in:
10
Adding value to relationships through price bundling strategies in retail banking
Mankila, Merja
- In:
Essays on strategic price bundling in retail banking
,
(pp. 63-84)
.
2002
Persistent link: https://www.econbiz.de/10001673445
Saved in:
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