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~person:"Brueckner, Jan K."
~person:"Gomes, Carlos Francisco"
~person:"Shahin, Arash"
~subject:"Airport"
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Airport
Service quality
42
Dienstleistungsqualität
40
Customer satisfaction
20
Kundenzufriedenheit
17
Quality management
17
Qualitätsmanagement
17
Air transport
8
Airline
8
Fluggesellschaft
8
Iran
8
Luftverkehr
8
Flughafen
7
Hotel industry
7
Hotellerie
7
Performance measurement
7
Performance-Messung
7
AHP approach
4
AHP-Verfahren
4
Data envelopment analysis
4
Data-Envelopment-Analyse
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Hotel
4
Measurement
4
Messung
4
Multi-criteria analysis
4
Multikriterielle Entscheidungsanalyse
4
Prioritization
4
Product quality
4
Produktqualität
4
customer satisfaction
4
Air transport policy
3
Beziehungsmarketing
3
Deregulation
3
Deregulierung
3
Dienstleistungssektor
3
Kano model
3
Luftverkehrspolitik
3
Lärm
3
Noise
3
Regulation
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Brueckner, Jan K.
Gomes, Carlos Francisco
Shahin, Arash
Rupp, Nicholas G.
4
DeSimone, Jeff
3
Girvin, Raquel
3
Meldau, Sandrina
3
Ali, Faizan
2
Azis, Anton Mulyono
2
Azis, Yudi
2
Bezerra, George C. L.
2
Bilgihan, Anil
2
Bogicevic, Vanja
2
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2
Charoensook, Chartchai
2
Del Chiappa, Giacomo
2
Erginel, Nihal
2
Han, Heesup
2
Harsanto, Budi
2
Holmes, George M.
2
Holmes, George Mark
2
Hong, Seock-Jin
2
Kayapınar, Sema
2
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2
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1
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Journal of air transport management
3
CESifo Working Paper Series
1
CESifo working papers
1
CESifo working papers : the international platform of Ludwig-Maximilians University's Center for Economic Studies and the Ifo Institute
1
International journal of productivity and quality management : IJPQM
1
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ECONIS (ZBW)
7
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1
Airport Noise Regulation, Airline
Service
Quality
, and Social Welfare
Brueckner, Jan K.
;
Girvin, Raquel
-
2021
This paper explores the impact of airport noise regulation on airline
service
quality
and airfares. It also …
Persistent link: https://www.econbiz.de/10013317378
Saved in:
2
Measuring airport
service
quality
: a multidimensional approach
Bezerra, George Christian Linhares
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
53
(
2016
),
pp. 85-93
Persistent link: https://www.econbiz.de/10011546120
Saved in:
3
The effects of
service
quality
dimensions and passenger characteristics on passenger's overall satisfaction with an airport
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
44/45
(
2015
),
pp. 77-81
Persistent link: https://www.econbiz.de/10011341616
Saved in:
4
Antecedents and consequences of passenger satisfaction with the airport
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
83
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012170254
Saved in:
5
Service
quality
robust design : with a case study in airport services
Shahin, Arash
;
Janatyan, Nasibeh
;
Nasirzaheh, Nahid
- In:
International journal of productivity and quality …
9
(
2012
)
3
,
pp. 404-421
Persistent link: https://www.econbiz.de/10009513322
Saved in:
6
Airport noise regulation, airline
service
quality
, and social welfare
Brueckner, Jan K.
(
contributor
);
Girvin, Raquel
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003379804
Saved in:
7
Airport noise regulation, airline
service
quality
, and social welfare
Brueckner, Jan K.
;
Girvin, Raquel
-
2006
This paper explores the impact of airport noise regulation on airline
service
quality
and airfares. It also …
Persistent link: https://www.econbiz.de/10003395114
Saved in:
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