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~person:"Carlson, Jamie"
~subject:"Beziehungsmarketing"
~subject:"Germany"
~subject:"Vertrauen"
~subject:"Website"
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Beziehungsmarketing
Germany
Vertrauen
Website
Online retailing
7
Online-Handel
7
Consumer behaviour
5
Dienstleistungsqualität
5
Konsumentenverhalten
5
Service quality
5
Customer satisfaction
4
Kundenzufriedenheit
4
Relationship marketing
4
Einzelhandel
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2
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2
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Australien
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Kundenanalyse
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Kundenwert
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Loyalty
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Carlson, Jamie
Heinemann, Gerrit
28
Usman, Osly
16
Bauer, Hans H.
13
Hudetz, Kai
13
Baal, Sebastian van
10
Ahlert, Dieter
9
Stüber, Eva
9
Laroche, Michel
8
Chung, Namho
7
Fritz, Wolfgang
7
Kumar, Dr. Vinay
7
Kumar, Vikas
7
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Neumann, Marcus M.
7
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7
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7
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6
Diehl, Sandra
6
Gallino, Santiago
6
Haucap, Justus
6
Mazaheri, Ebrahim
6
Park, Jungkun
6
Weaven, Scott
6
Becker, Jörg
5
Benedicktus, Ray L.
5
Berg, Tobias
5
Burg, Valentin
5
Frasquet Deltoro, Marta
5
Gombović, Ana
5
Ha, Hong Youl
5
Hellström, Daniel
5
Hinrichs, Jens-Werner
5
Hjort, Klas
5
Lennon, Sharron J.
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Australasian marketing journal
1
E-marketing in developed and developing countries : emerging practices
1
Electronic markets : the international journal on networked business
1
Journal of retailing
1
Journal of retailing and consumer services
1
The journal of services marketing
1
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ECONIS (ZBW)
6
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1
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
2
SafeCX : a framework for safe customer experience in omnichannel retailing
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Chowdhury, Noman H.
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 499-529
Persistent link: https://www.econbiz.de/10013407558
Saved in:
3
Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
4
New insights into consumer loyalty of website-services : the quadratic effect of flow
Carlson, Jamie
;
Ahrholdt, Dennis C.
;
Sridharan, Ramaswami
; …
- In:
E-marketing in developed and developing countries : …
,
(pp. 246-257)
.
2013
Persistent link: https://www.econbiz.de/10009775752
Saved in:
5
An e-retailing assessment of perceived website-service innovativeness : implications for website quality evaluations, loyalty and word of mouth
O'Cass, Aron
;
Carlson, Jamie
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 28-36
Persistent link: https://www.econbiz.de/10009508012
Saved in:
6
Creating commercially compelling website-service encounters : an examination of the effect of website-service interface performance components on flow experiences
Carlson, Jamie
;
O'Cass, Aron
- In:
Electronic markets : the international journal on …
21
(
2011
)
4
,
pp. 237-253
Persistent link: https://www.econbiz.de/10009405904
Saved in:
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