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~person:"Cobanoglu, Cihan"
~person:"Dedeoğlu, Bekir Bora"
~subject:"Arbeitszufriedenheit"
~subject:"Customer satisfaction"
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Search: subject_exact:"Pension (Tourismus)"
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Arbeitszufriedenheit
Customer satisfaction
Hotel industry
19
Hotellerie
19
Kundenzufriedenheit
9
Consumer behaviour
7
Dienstleistungsqualität
7
Konsumentenverhalten
7
Service quality
7
Tourism employees
6
Tourismusberufe
6
Arbeitsverhalten
4
Employee retention
4
Mitarbeiterbindung
4
Work behaviour
4
Beziehungsmarketing
3
Job satisfaction
3
Perception
3
Relationship marketing
3
Wahrnehmung
3
Arbeitskräfte
2
Arbeitsmobilität
2
Confidence
2
Corporate Social Responsibility
2
Corporate social responsibility
2
Distribution channel
2
Emotion
2
Gastgewerbe
2
Hospitality industry
2
Internet marketing
2
Labour mobility
2
Online retailing
2
Online-Handel
2
Online-Marketing
2
Selling
2
Stakeholder
2
Tourism industry
2
Tourismuswirtschaft
2
USA
2
United States
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Cobanoglu, Cihan
Dedeoğlu, Bekir Bora
Karatepe, Osman M.
30
Han, Heesup
28
Kim, Woo Gon
10
Jung, Hyo Sun
9
Torres, Edwin N.
9
Yoon, Hye Hyun
9
Kim, Seongseop
8
Hyun, Sunghyup Sean
7
Kim, Jinkyung Jenny
7
Law, Chun Hung Roberts
7
Grobelna, Aleksandra
6
Yu, Jongsik
6
Ali, Faizan
5
Caber, Meltem
5
Huan, Tzung-cheng
5
Jeong, Miyoung
5
Lee, Jin-soo
5
Qu, Hailin
5
So, Kevin Kam Fung
5
Sparks, Beverley
5
Wang, Yao-Chin
5
Xu, Xun
5
Albayrak, Tahir
4
Amin, Muslim
4
Ariffin, Ahmad Azmi M.
4
Daskin, Mustafa
4
Fu, Xiaoxiao
4
Gursoy, Dogan
4
Hu, Feng
4
Kim, Mi Ran
4
Kim, Peter Beomcheol
4
Knutson, Bonnie J.
4
Li, Jun
4
Mohsin, Asad
4
Morrison, Alastair M.
4
Radojevic, Tijana
4
Shi, Xiaolin
4
Stanic, Nenad
4
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International journal of contemporary hospitality management
4
Journal of hospitality marketing & management
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of travel and tourism marketing
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
10
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1
The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali
;
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
Saved in:
2
The effects of perceived behavioral integrity of supervisors on employee outcomes : moderating effects of tenure
Boğan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Journal of hospitality marketing & management
26
(
2017
)
5
,
pp. 511-531
Persistent link: https://www.econbiz.de/10011754009
Saved in:
3
The structural relationship between TQM, employee satisfaction and hotel performance
Amin, Muslim
;
Aldakhil, Abdullah Mohamed
;
Wu, Chengzhong
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1256-1278
Persistent link: https://www.econbiz.de/10011708033
Saved in:
4
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
5
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
6
Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentions among hotel customers
Dedeoğlu, Bekir Bora
;
Kucukergin, Kemal Gurkan
; …
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 42-61
Persistent link: https://www.econbiz.de/10011416136
Saved in:
7
Applying flow theory to booking experiences : an integrated model in an online service context
Bilgihan, Anil
;
Nusair, Khaldoon
;
Okumus, Fevzi
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
6
,
pp. 668-678
Persistent link: https://www.econbiz.de/10011376411
Saved in:
8
The role of servicescape and image perceptions of customers on behavioral intentions in the hotel industry
Durna, Ufuk
;
Dedeoğlu, Bekir Bora
;
Balikçioglu, Sevgi
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1728-1748
Persistent link: https://www.econbiz.de/10011477056
Saved in:
9
Differences in service quality perceptions of stakeholders in the hotel industry
Dedeoğlu, Bekir Bora
;
Demirer, Halil
- In:
International journal of contemporary hospitality management
27
(
2015
)
1
,
pp. 130-146
Persistent link: https://www.econbiz.de/10010516494
Saved in:
10
The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word-of-mouth
Berezina, Katerina
;
Cobanoglu, Cihan
;
Miller, Brian L.
; …
- In:
International journal of contemporary hospitality management
24
(
2012
)
7
,
pp. 991-1010
Persistent link: https://www.econbiz.de/10009666529
Saved in:
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