//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Dholakia, Ruby R."
~person:"Laroche, Michel"
~person:"Le Van Huy"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Website"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Website
13
Consumer behaviour
11
Konsumentenverhalten
11
Online retailing
10
Online-Handel
10
Customer satisfaction
7
Beziehungsmarketing
5
Relationship marketing
5
Internet marketing
4
Online-Marketing
4
Dienstleistungsqualität
3
Service quality
3
Cultural identity
2
Emotion
2
Event marketing
2
Event-Marketing
2
Kulturelle Identität
2
Measurement
2
Messung
2
experiential values
2
2003-2004
1
Animated images
1
Arousal
1
Assistive intent
1
Atmospherics
1
Bank
1
Brand image
1
Canada
1
Cognition
1
Corporate culture
1
Corporate reputation
1
Culture
1
E-commerce
1
E-retailer
1
Einzelhandel
1
Electronic Commerce
1
Emerging market
1
Emotions
1
Firmenimage
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
7
Type of publication (narrower categories)
All
Article in journal
7
Aufsatz in Zeitschrift
7
Language
All
English
7
Author
All
Dholakia, Ruby R.
Laroche, Michel
Le Van Huy
Barrio-García, Salvador del
3
Bilgihan, Anil
3
Carlson, Jamie
3
Che, Tong
3
Khan, Mohammed Naved
3
Kiran, Ravi
3
Lennon, Sharron J.
3
Pereira, Hélia Gonçalves
3
Tandon, Urvashi
3
Zhao, Miao
3
Aggarwal, Aanchal
2
Ahmad, Asad
2
Baidoun, Samir D.
2
Bharati, Pratyush
2
Bhatt, Ruchi
2
Bhattacharya, Arijit
2
Butaney, Gul T.
2
Camilleri, Mark Anthony
2
Chaudhury, Abhijit
2
Chen, Ja-Shen
2
Cleff, Thomas
2
Dhingra, Sanjay
2
Dominic, P. D. D.
2
Fan, Qingji
2
Gera, Rajat
2
Gupta, Shelly
2
Ha, Young
2
Hassanein, Khaled
2
Hua, Zhongsheng
2
Im, Hyunjoo
2
Jeong, Miyoung
2
Khan, Humera
2
Kumar, Vikas
2
Law, Rob
2
Lee, Jeoung Yul
2
Lee, Su-fang
2
Luo, Xin
2
more ...
less ...
Published in...
All
International journal of retail & distribution management
3
Journal of economic development
1
Journal of marketing communications
1
Managing service quality : MSQ ; an international journal
1
Tourism management perspectives : TMP
1
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Development and validation of a scale measuring hotel website service quality (HWebSQ)
Le Van Huy
;
Huu Thai Thinh Nguyen
;
Nguyen, Ninh
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012296662
Saved in:
2
Creating the right customer experience online : the influence of culture
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
Journal of marketing communications
24
(
2018
)
3
,
pp. 270-290
Persistent link: https://www.econbiz.de/10011852960
Saved in:
3
The relationship among website quality,consumer satisfaction, and loyalty in Vietnamese banking sector
Le Van Huy
;
Pham Dinh Tuyen
- In:
Journal of economic development
22
(
2015
)
3
,
pp. 81-101
Persistent link: https://www.econbiz.de/10011564772
Saved in:
4
How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
International journal of retail & distribution management
42
(
2014
)
5
,
pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
Saved in:
5
Effects of online store attributes on customer satisfaction and repurchase intentions
Dholakia, Ruby R.
;
Zhao, Miao
- In:
International journal of retail & distribution management
38
(
2010
)
6/7
,
pp. 482-496
Persistent link: https://www.econbiz.de/10003988611
Saved in:
6
A multi-attribute model of web site interactivity and customer satisfaction : an application of the Kano model
Zhao, Miao
;
Dholakia, Ruby R.
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
3
,
pp. 286-307
Persistent link: https://www.econbiz.de/10009525094
Saved in:
7
Retail web site interactivity : how does it influence customer satisfaction and behavioral intentions?
Dholakia, Ruby R.
;
Zhao, Miao
- In:
International journal of retail & distribution management
37
(
2009
)
10
,
pp. 821-838
Persistent link: https://www.econbiz.de/10009521958
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->