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~person:"Eichhorn, Siegfried"
~person:"McFadden, Kathleen L."
~subject:"Dienstleistungsqualität"
~subject:"Gesundheitspflege Krankenhaus"
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Dienstleistungsqualität
Gesundheitspflege Krankenhaus
Krankenhaus
37
Hospital
25
Deutschland
16
Qualitätsmanagement
12
Service quality
12
Quality management
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Eichhorn, Siegfried
McFadden, Kathleen L.
Propper, Carol
36
Siciliani, Luigi
33
Straume, Odd Rune
19
Gravelle, Hugh
16
Horwitz, Jill R.
16
Van Reenen, John
15
Brekke, Kurt R.
14
Gaynor, Martin
14
Kessler, Daniel P.
14
Gowrisankaran, Gautam
12
Moscelli, Giuseppe
12
Seiler, Stephan
12
Wübker, Ansgar
12
Doyle, Joseph J.
11
Gutacker, Nils
11
Nichols, Austin
11
Town, Robert J.
11
Gruber, Jonathan
10
Milcent, Carine
10
Staiger, Douglas
10
Eggleston, Karen
9
Gowen, Charles, III.
9
Grabowski, David C.
9
Huckman, Robert S.
9
Lu, Susan Feng
9
Rahman, Momotazur
9
Shen, Yu-Chu
9
Augurzky, Boris
8
Chandrasekaran, Aravind
8
Gobillon, Laurent
8
Mennicken, Roman
8
Sloan, Frank A.
8
Bloom, Nicholas
7
Geweke, John
7
Graves, John A.
7
Hentschker, Corinna
7
Landrum, Mary Beth
7
Laudicella, Mauro
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Saghafian, Soroush
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Colloquium Gesundheitsökonomie <6, 1982, Murrhardt>
1
Robert Bosch Stiftung
1
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Quality management journal : QMJ
5
Health care management review : HCM review
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International journal of production economics
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Research in the decision sciences for global business : best papers from the 2013 annual conference
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Unternehmensberatung und Wirtschaftsprüfung : Festschrift für Günter Sieben zum 65. Geburtstag
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ECONIS (ZBW)
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1
Workload, nurse turnover, and patient mortality : test of a hospital-level moderated mediation model
Subramony, Mahesh
;
Vogus, Timothy J.
;
Chadwick, Clint
; …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 23-34
Persistent link: https://www.econbiz.de/10014455375
Saved in:
2
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
3
Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Dobrzykowski, David D.
;
McFadden, Kathleen L.
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
Saved in:
4
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10011976340
Saved in:
5
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10012309501
Saved in:
6
Improving service operations : linking safety culture to hospital performance
Stock, Gregory N.
;
McFadden, Kathleen L.
- In:
Journal of service management
28
(
2017
)
1
,
pp. 57-84
Persistent link: https://www.econbiz.de/10011654987
Saved in:
7
Process quality and patient safety outcomes in hospitals
McFadden, Kathleen L.
;
Stock, Gregory
;
Gowen, Charles, III.
- In:
Research in the decision sciences for global business : …
,
(pp. 189-200)
.
2015
Persistent link: https://www.econbiz.de/10011896844
Saved in:
8
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : HCM review
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
Saved in:
9
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
10
Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
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