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~person:"Evans, Kenneth R."
~person:"Zablah, Alex R."
~subject:"Salespeople"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Glossary included"
~type_genre:"Reprint"
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Search: subject_exact:"Verkäuferinnen"
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Salespeople
Verkaufspersonal
27
Beziehungsmarketing
10
Relationship marketing
10
Arbeitsleistung
8
Job performance
8
Selling
8
Verkauf
8
Arbeitsverhalten
5
Work behaviour
5
Arbeitszufriedenheit
4
Customer satisfaction
4
Job satisfaction
4
Kundenzufriedenheit
4
Leistungsmotivation
4
USA
4
United States
4
Work motivation
4
Stress
3
Work stress
3
Anforderungsprofil
2
Business ethics
2
Consumer behaviour
2
Customer service
2
Emotion
2
Employee retention
2
Konsumentenverhalten
2
Kundenservice
2
Mitarbeiterbindung
2
Motivation
2
Occupational profile
2
Sales behaviour
2
Unternehmensethik
2
Verkaufsverhalten
2
sales
2
Adaptive selling
1
Agency theory
1
Anxiety
1
Arbeitsmarktdiskriminierung
1
Arbeitspsychologie
1
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Undetermined
17
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Article
27
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Article in journal
Fallstudie
Glossary included
Reprint
Aufsatz in Zeitschrift
27
Aufsatz im Buch
2
Book section
2
Language
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English
27
Author
All
Evans, Kenneth R.
Zablah, Alex R.
Agnihotri, Raj
35
Rapp, Adam
25
Ahearne, Michael
23
Wieseke, Jan
22
Bolander, Willy
21
Jaramillo, Fernando
21
Friend, Scott B.
20
Johnson, Jeff S.
20
Alavi, Sascha
19
Chaker, Nawar N.
19
Rutherford, Brian N.
19
Schwepker, Charles H. <Jr.>
19
Hughes, Douglas E.
18
Rangarajan, Deva
18
Habel, Johannes
17
Itani, Omar S.
17
Plouffe, Christopher R.
17
Pullins, Ellen
17
Schmitz, Christian
16
Guenzi, Paolo
14
Hochstein, Bryan
14
Mallin, Michael L.
14
Mulki, Jay P.
14
Panagopoulos, Nikolaos G.
14
Bush, Alan J.
13
Hartmann, Nathaniel N.
13
Lam, Son K.
13
Lee, Nick
13
DeCarlo, Thomas E.
12
Dugan, Riley
12
Haas, Alexander
11
Homburg, Christian
11
Marshall, Greg W.
11
Tanner, John F.
11
Flaherty, Karen E.
10
Gabler, Colin B.
10
Onyemah, Vincent
10
Rouziou, Maria
10
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The journal of personal selling & sales management : JPSSM
6
Journal of business research : JBR
5
Journal of the Academy of Marketing Science
5
Journal of marketing
2
Journal of personal selling & sales management : JPSSM
2
Journal of retailing
2
Journal of retailing and consumer services
2
European journal of marketing : EJM
1
Journal of marketing theory and practice
1
Journal of marketing theory and practice : JMTP
1
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ECONIS (ZBW)
27
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27
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1
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
2
Customer-focused voice and rule-breaking in the frontlines
Gazzoli, Gabriel
;
Chaker, Nawar N.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 388-409
Persistent link: https://www.econbiz.de/10012819765
Saved in:
3
Managing differential effects of salespersons' regulatory foci : a dual process model of dominant and supplemental pathways
Miao, Fred
;
Zheng, Yi
;
Zang, Zhimei
;
Grisaffe, Douglas B.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
3
,
pp. 563-585
Persistent link: https://www.econbiz.de/10013199137
Saved in:
4
How customer requests influence frontline employee job outcomes : the role of personal appraisal tendencies and situational customer demandingness
Jung, Jin Ho
;
Brown, Tom
;
Zablah, Alex R.
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 315-334
Persistent link: https://www.econbiz.de/10013364288
Saved in:
5
Emotional calibration and salesperson performance
Kidwell, Blair
;
Hasford, Jonathan
;
Turner, Broderick
; …
- In:
Journal of marketing
85
(
2021
)
6
,
pp. 141-161
Persistent link: https://www.econbiz.de/10012662146
Saved in:
6
Blinded by the brand : inauthentic salesperson brand attachment and its influence on customer purchase intentions
Beeler, Lisa
;
Zablah, Alex R.
;
Rapp, Adam
- In:
Journal of personal selling & sales management : JPSSM
41
(
2021
)
3
,
pp. 268-284
Persistent link: https://www.econbiz.de/10012623653
Saved in:
7
Salesperson socialization to the consumption of organizationally provided support services : differences between high- and low-performing salespeople
Stan, Simona
;
Arnold, Todd J.
;
McAmis, Gregory T.
; …
- In:
Journal of marketing theory and practice : JMTP
29
(
2021
)
3
,
pp. 271-288
Persistent link: https://www.econbiz.de/10012607651
Saved in:
8
Feeling anxious : the dark side of checkout charity solicitations
Hepworth, Adam
;
Lee, Na Young
;
Zablah, Alex R.
- In:
Journal of business research : JBR
136
(
2021
),
pp. 330-342
Persistent link: https://www.econbiz.de/10012663208
Saved in:
9
Who do I look at? : mutual gaze in triadic sales encounters
Arndt, Aaron D.
;
Khoshghadam, Leila
;
Evans, Kenneth R.
- In:
Journal of business research : JBR
111
(
2020
),
pp. 91-101
Persistent link: https://www.econbiz.de/10012237782
Saved in:
10
The divergent effects of organizational identification on salesperson and customer outcomes in a friend-selling context
Beeler, Lisa L.
;
Chaker, Nawar N.
;
Gala, Prachi
; …
- In:
Journal of personal selling & sales management : JPSSM
40
(
2020
)
2
,
pp. 95-113
Persistent link: https://www.econbiz.de/10012260098
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