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~person:"Flavián Blanco, Carlos"
~subject:"Kundenzufriedenheit"
~type_genre:"Arbeitspapier"
~type_genre:"Aufsatz in Zeitschrift"
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Kundenzufriedenheit
Consumer behaviour
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Konsumentenverhalten
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Social Web
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Social web
15
Online retailing
7
Online-Handel
7
Viral marketing
7
Virales Marketing
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Online-Marketing
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Confidence
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Customer satisfaction
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Vertrauen
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Arbeitspapier
Aufsatz in Zeitschrift
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Flavián Blanco, Carlos
Law, Chun Hung Roberts
7
Parayitam, Satyanarayana
7
Thaichon, Paramaporn
7
Xu, Xun
7
Román, Sergio
6
Bang, Nguyen
5
Bilgihan, Anil
5
Carlson, Jamie
5
Chung, Namho
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George, Ajimon
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Hammerschmidt, Maik
5
Izogo, Ernest Emeka
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Jebarajakirthy, Charles
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Loureiro, Sandra Maria Correia
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Park, Jungkun
5
Quach, Sara
5
Rohman, Fatchur
5
Sajad Rezaei
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Sreejesh, S.
5
Adil, Mohd
4
Akroush, Mamoun N.
4
Anderson, Rolph E.
4
Aslam, Wajeeha
4
Barrio-García, Salvador del
4
Bruhn, Manfred
4
Falk, Tomas
4
Giovanis, Apostolos N.
4
Grégoire, Yany
4
Ha, Hong Youl
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Haverila, Kai
4
Johnson, Lester W.
4
Kundu, Sukanya
4
Law, Rob
4
Leckie, Civilai
4
Lee, Choong-Ki
4
Liébana-Cabanillas, Francisco
4
Lobo, Antonio
4
Marimon, Frederic
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International review on public and nonprofit marketing : official publication of the International Association on Public and Nonprofit Marketing
1
Journal of business research : JBR
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
4
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1
Consequences of consumer regret with online shopping
Barta, Sergio
;
Gurrea Sarasa, Raquel
;
Flavián Blanco, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303172
Saved in:
2
The impact of virtual, augmented and mixed reality technologies on the customer experience
Flavián Blanco, Carlos
;
Ibáñez-Sánchez, Sergio
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 547-560
Persistent link: https://www.econbiz.de/10012024008
Saved in:
3
Generating trust and satisfaction in e-services : the impact of usability on consumer behavior
Casaló, Luis V.
;
Flavián Blanco, Carlos
;
Guinalíu, Miguel
- In:
Journal of relationship marketing : innovations & …
9
(
2010
)
4
,
pp. 247-263
Persistent link: https://www.econbiz.de/10008857874
Saved in:
4
Providing online public services successfully : the role of confirmation of citizens' expectations
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
International review on public and nonprofit marketing …
7
(
2010
)
2
,
pp. 167-184
Persistent link: https://www.econbiz.de/10008667913
Saved in:
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